Good food and drinks. Service left a little to be desired.
Atmosphere: 4
Food: 5
Service: 3
John Timmerman
Great bar, liquor selection, service, and people!
Atmosphere: 5
Food: 5
Service: 5
Brett Bunch
I recently dined at Burdock + Bitters after a long day of traveling, hoping for a satisfying meal. Unfortunately, my experience was a bit of a rollercoaster. Let me break it down:Food Availability: Upon arriving, I discovered that several menu items were unavailable. There were no chicken wings or steak fries, and the ribs were “all frozen” and couldn’t be prepared. It’s disappointing when a restaurant can’t deliver on its menu promises. While I understand that busy weekends can strain supplies, proper planning and inventory management are crucial. The management team should address this issue promptly.Communication Breakdown: What frustrated me further was the lack of communication. I only found out about the unavailable items after attempting to order them. Imagine my disappointment when the server informed me that my desired dishes weren’t an option. Clear communication between the kitchen and servers could have prevented this awkward situation. It’s essential for staff to know what’s available before guests place their orders.Bright Spots: Morgan & Cammy!!! Despite the challenges, two shining stars emerged: Morgan and Cammy. These servers/bartenders went above and beyond to ensure I found something to eat. Their attentiveness and problem-solving skills saved the day. Kudos to them for their outstanding service!Managerial Oversight: Unfortunately, the manager missed an opportunity to address the issues. A quick visit to my table could have turned things around. Instead, the situation was ignored. Hotel management should reconsider their choice of leadership for this restaurant. Service failures need prompt attention.In summary, while the food availability and communication left much to be desired, Morgan and Cammy’s exceptional service salvaged the evening. I hope Burdock + Bitters takes steps to improve and provide a more consistent dining experience for all guests.
Atmosphere: 3
Food: 1
Service: 4
Dennis Bertch
Beautiful place to have an after dinner drink or a light
Atmosphere: 5
Food: 5
Service: 4
Maureen P.
Came here for a work lunch & it was great! The crispy brussels sprouts were definitely the right choice for an appetizer. They were delicious! Nice & crispy with flavorful sauce. My chicken caprese sandwich was also good, although the bread did start to lose its crispiness & get soggy about halfway through due to the sauces & tomato juice. At least it didn't completely disintegrate. The chicken itself was kind of bland, but the balsamic glaze & pesto mostly made up for it. The part that made the experience so wonderful was the SERVICE!! Our server was so sweet & attentive. I've had a lingering cough since being sick last month & she heard me & made me a mint tea on the house! It was delicious & made my throat feel so much better. Great experience overall!
Brittany Heybrock
Honestly. We've ended up here a couple times by chance bc it's across from CHI arena. The atmosphere is lovely, the staff are wonderful, and even this last time there weren't too many folks so we just kept yoinking chairs for our group and they were totally chill. Will def make this our pre event spot going forward. Also, they have a couple n/a options and that was really nice!
Atmosphere: 4
Food: 4
Service: 5
Bernie Hoffman
They did a great job for a business lunch. Food was good and service very good.
Atmosphere: 5
Food: 5
Service: 5
Castleberry
Just by chance we stopped by here to have a drink before going to the World Series and had a great time. The Bartender, Michael took awesome care of us and the drinks were spot on. Thanks for the hospitality brother!
Atmosphere: 5
Food: 5
Service: 5
Phat Matt (PhatMatt1297)
This is in the Marriott hotel. it's an okay space. Dark wood bar, decent sized tables (6, I think). I ordered a long island iced tea, and while it wasn't bad, I don't think it has all the liquors in it. It's on the first floor, so you get the super high ceilings and windows of the hotel as part of the atmosphere.
Marissa R.
Went here for an event and the food was so incredible. Our menu was:-BBQ Ribs-Spicy tuna-Mushroom risotto-Caramelized White Brownie with a Sweet Corn Mousse Basil Black Peppercorn CaramelThe Spicy tuna was excellent. The perfect amount of spicy to taste good yet not overpower the entire thing. The tuna was perfection. Then they added some type of spicy crunchy cracker thing under it was seriously made it even better. This was so good and I would absolutely get again. But let's talk about the item that truly stole the show for me.... the mushroom risotto. Oh. My. Gosh. SOOOOO incredible. I told my husband it was so good that I wanted to bathe in it haha! Seriously though, I love risotto and get it often when I go out and this was hands down one of the best ones I have tasted. I am not huge rib person, but these were very good. I was worried they would be sweet because so many people make the sauce sweet, but I did not have to worry. These were very good and the sauce was delicious! The brownie was to die for. Not too sweet, just sweet enough. And it was so cute too. My husband decided to also have an old fashioned with his dessert and said it was very good. We will for sure be back to this hidden GEM!
I was here for lunch and wanted something light. The salad was amazing!!!!! My friend got a handburger when she was there and loved it!! The service was so nice and attentive. I highly recommended if you are staying at the hotel or are in the area for a quick bite.
Tozh L.
Oh my I really enjoyed myself here with fellow yelpers. The drinks were just Good for my liking only because I prefer SWEET but if that's not you I can easily see someone really enjoying them. The service was fast and very clean I appreciated that. The food which is pictured in this review was sooo GOOD!! It was actually my first time ever tasting mushroom risotto and wow that's all I have to say. I definitely see myself coming here in the near future to try more menu items and drinks. I 7/10 recommend.
Ruth A.
Delicious food, excellent service and relaxing ambiance. Manager Mike Fox keeps everything running smoothly. Highly recommend.
Michael Shaw
Great service, proce and portions.
SA VP
Great potato soup and good Ceasars salad. Service was very good as well
Good food and drinks. Service left a little to be desired.
Atmosphere: 4
Food: 5
Service: 3
Great bar, liquor selection, service, and people!
Atmosphere: 5
Food: 5
Service: 5
I recently dined at Burdock + Bitters after a long day of traveling, hoping for a satisfying meal. Unfortunately, my experience was a bit of a rollercoaster. Let me break it down:Food Availability: Upon arriving, I discovered that several menu items were unavailable. There were no chicken wings or steak fries, and the ribs were “all frozen” and couldn’t be prepared. It’s disappointing when a restaurant can’t deliver on its menu promises. While I understand that busy weekends can strain supplies, proper planning and inventory management are crucial. The management team should address this issue promptly.Communication Breakdown: What frustrated me further was the lack of communication. I only found out about the unavailable items after attempting to order them. Imagine my disappointment when the server informed me that my desired dishes weren’t an option. Clear communication between the kitchen and servers could have prevented this awkward situation. It’s essential for staff to know what’s available before guests place their orders.Bright Spots: Morgan & Cammy!!! Despite the challenges, two shining stars emerged: Morgan and Cammy. These servers/bartenders went above and beyond to ensure I found something to eat. Their attentiveness and problem-solving skills saved the day. Kudos to them for their outstanding service!Managerial Oversight: Unfortunately, the manager missed an opportunity to address the issues. A quick visit to my table could have turned things around. Instead, the situation was ignored. Hotel management should reconsider their choice of leadership for this restaurant. Service failures need prompt attention.In summary, while the food availability and communication left much to be desired, Morgan and Cammy’s exceptional service salvaged the evening. I hope Burdock + Bitters takes steps to improve and provide a more consistent dining experience for all guests.
Atmosphere: 3
Food: 1
Service: 4
Beautiful place to have an after dinner drink or a light
Atmosphere: 5
Food: 5
Service: 4
Came here for a work lunch & it was great! The crispy brussels sprouts were definitely the right choice for an appetizer. They were delicious! Nice & crispy with flavorful sauce. My chicken caprese sandwich was also good, although the bread did start to lose its crispiness & get soggy about halfway through due to the sauces & tomato juice. At least it didn't completely disintegrate. The chicken itself was kind of bland, but the balsamic glaze & pesto mostly made up for it. The part that made the experience so wonderful was the SERVICE!! Our server was so sweet & attentive. I've had a lingering cough since being sick last month & she heard me & made me a mint tea on the house! It was delicious & made my throat feel so much better. Great experience overall!
Honestly. We've ended up here a couple times by chance bc it's across from CHI arena. The atmosphere is lovely, the staff are wonderful, and even this last time there weren't too many folks so we just kept yoinking chairs for our group and they were totally chill. Will def make this our pre event spot going forward. Also, they have a couple n/a options and that was really nice!
Atmosphere: 4
Food: 4
Service: 5
They did a great job for a business lunch. Food was good and service very good.
Atmosphere: 5
Food: 5
Service: 5
Just by chance we stopped by here to have a drink before going to the World Series and had a great time. The Bartender, Michael took awesome care of us and the drinks were spot on. Thanks for the hospitality brother!
Atmosphere: 5
Food: 5
Service: 5
This is in the Marriott hotel. it's an okay space. Dark wood bar, decent sized tables (6, I think). I ordered a long island iced tea, and while it wasn't bad, I don't think it has all the liquors in it. It's on the first floor, so you get the super high ceilings and windows of the hotel as part of the atmosphere.
Went here for an event and the food was so incredible. Our menu was:-BBQ Ribs-Spicy tuna-Mushroom risotto-Caramelized White Brownie with a Sweet Corn Mousse Basil Black Peppercorn CaramelThe Spicy tuna was excellent. The perfect amount of spicy to taste good yet not overpower the entire thing. The tuna was perfection. Then they added some type of spicy crunchy cracker thing under it was seriously made it even better. This was so good and I would absolutely get again. But let's talk about the item that truly stole the show for me.... the mushroom risotto. Oh. My. Gosh. SOOOOO incredible. I told my husband it was so good that I wanted to bathe in it haha! Seriously though, I love risotto and get it often when I go out and this was hands down one of the best ones I have tasted. I am not huge rib person, but these were very good. I was worried they would be sweet because so many people make the sauce sweet, but I did not have to worry. These were very good and the sauce was delicious! The brownie was to die for. Not too sweet, just sweet enough. And it was so cute too. My husband decided to also have an old fashioned with his dessert and said it was very good. We will for sure be back to this hidden GEM!
Restaurantji Recommends
I was here for lunch and wanted something light. The salad was amazing!!!!! My friend got a handburger when she was there and loved it!! The service was so nice and attentive. I highly recommended if you are staying at the hotel or are in the area for a quick bite.
Oh my I really enjoyed myself here with fellow yelpers. The drinks were just Good for my liking only because I prefer SWEET but if that's not you I can easily see someone really enjoying them. The service was fast and very clean I appreciated that. The food which is pictured in this review was sooo GOOD!! It was actually my first time ever tasting mushroom risotto and wow that's all I have to say. I definitely see myself coming here in the near future to try more menu items and drinks. I 7/10 recommend.
Delicious food, excellent service and relaxing ambiance. Manager Mike Fox keeps everything running smoothly. Highly recommend.
Great service, proce and portions.
Great potato soup and good Ceasars salad. Service was very good as well