Anna or Anne whatever her name is was down right rude I told her I had a coupon she said what’s the number I told her I’m not sure what the number is in a rude voice she said the number there’s a number on the coupon so I told her I completed my order went to the window she tells me the total I was doing tap to pay and I’m short so I don’t have long arms she literally takes the tap pay holds it in the opening of the window the. Closes the window while I tap I had to stretch out the window then she’s like DO YOU WANT KETCHUP no again DO YOU WANT KETCHUP. No if I wanted ketchup I’d ask my daughter asked for Bbq she said there’s a fee for sauce I have never been charged for sauce at a BK then she walks over to bag the food and throws it in the bag I mean like chucks it Idk what your problem is lady but you need to fix your attitude or maybe change jobs it took everything in me not to cuss you out DO BETTER
Service: 1
Shannon Walker
Very good food, good service. Manager was super nice. Had a great conversation with her. 😁
Atmosphere: 5
Food: 5
Service: 5
kamora gunn
When I walked in they were talking negative about their customers. Not very professional. I also said only ketchup and they put everything on by burger. This is one of the worst locations in Omaha. If you can avoid this location because they are rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
kiesha moten
I went to this store with a coupon and felt very unwanted. At first the man with the beard told me they didn't have bacon cheeseburgers and then I said that was off because I have a coupon. He rudely asked for a code. I added lettuce and it's 50 cents for a piece of lettuce? Needless to say I won't return and I see why no one is ever in the parking lot. They shouldn't send out coupons if they don't want people to use them.
Atmosphere: 1
Food: 2
Service: 1
E Anderson
This Burger King is sadly unprofessional when it comes to the later crew. The staff did not care one single bit about a single customer. I get having fun, but when there’s work to be done you just gotta do it. One staff member tonight 7/23/25 in the drive through, kept his back to us as he joked around with his coworker, who was dressed unprofessionally. When we got our order there was no acknowledgment, no thanks to us for waiting over ten minutes, and we didn’t even have silverware. Sad and disappointing form this location.
Atmosphere: 1
Food: 3
Service: 1
Mike Cappas
Burger King and all the other very-well known fast food restaurants aren’t half as good as they were when I was growing up, but yet the prices are too high for the quality-lacking food that hardly has any taste at all! That’s the truth!! The only reason I go to Burger King is because my son likes the chicken nuggets.
Atmosphere: 3
Food: 3
Service: 4
Kristn Jones
The food itself was fine but I went through the drive-thru there was only one customer car parked in the parking lot and one customer in line in front of me and it took me almost half an hour to receive my food
Atmosphere: 1
Food: 3
Service: 1
Troy Gernandt
It's always been good for me.
Atmosphere: 5
Food: 5
Service: 5
Ebony Buck
Went to get breakfast. They had an extremely large order to prepare. They handled everything so efficiently while continuing to assist everyone that came in to place orders. They remained calm and polite while assisting all that came in while handling the drive through and walk-in customers. Very organized and professional. Well done.
Micah
Absolutely horrible in every way! They gave us chicken nuggets for our kids that were very clearly extremely old and disgusting!!! My sandwich was not cooked…. And my coke was literally just carbonated water like how can you not notice that the coke was not even brown…. Absolutely ruined Burger King for us will never go again…. Just disgusted with everything!!!
Do not go to this burger King bad customer service they also don't give refunds back this burger King sucks they will also mess up your menu go to any other one do not go this one also the lady who works there is one of the rudest people ever
chad c
It's Burger King. Have it your way.
SARA GONZALEZ
Thanks BK for having this outstanding staff members like Jose that I’ve been knowing for years and a special thanks to Donna,Alexis and Steven😉
Chris Fish
This place could mess up a one person rock fight. Just avoid. Maybe order everything seperate so you can add what you want or dont. And pretty sure the young girl in drove through was high enough to smell the color purple.
Cody Taborsky
I pull up to at 8:35 on a Wednesday nnight to order 4 things. No one is in the drive threw. They tell me one moment please. I sit there for 4 minutes+ and none answer me so I started pulling forward. I can hear the female say he just pulled forward and backed up over the microphone. I don't know what fast food is nor do I know customer service too much I only own a business but that is not how you treat anyone. The lady then confronted me at the window and asked if I pulled forward and backed up I said yes there is Noone in line. I then pull into parking lot to post this review and she comes up to my car to ask what I'm doing ? I asked her for her name and she wouldn't give it to me. I'll never come back to this bk again
Anna or Anne whatever her name is was down right rude I told her I had a coupon she said what’s the number I told her I’m not sure what the number is in a rude voice she said the number there’s a number on the coupon so I told her I completed my order went to the window she tells me the total I was doing tap to pay and I’m short so I don’t have long arms she literally takes the tap pay holds it in the opening of the window the. Closes the window while I tap I had to stretch out the window then she’s like DO YOU WANT KETCHUP no again DO YOU WANT KETCHUP. No if I wanted ketchup I’d ask my daughter asked for Bbq she said there’s a fee for sauce I have never been charged for sauce at a BK then she walks over to bag the food and throws it in the bag I mean like chucks it Idk what your problem is lady but you need to fix your attitude or maybe change jobs it took everything in me not to cuss you out DO BETTER
Service: 1
Very good food, good service. Manager was super nice. Had a great conversation with her. 😁
Atmosphere: 5
Food: 5
Service: 5
When I walked in they were talking negative about their customers. Not very professional. I also said only ketchup and they put everything on by burger. This is one of the worst locations in Omaha. If you can avoid this location because they are rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
I went to this store with a coupon and felt very unwanted. At first the man with the beard told me they didn't have bacon cheeseburgers and then I said that was off because I have a coupon. He rudely asked for a code. I added lettuce and it's 50 cents for a piece of lettuce? Needless to say I won't return and I see why no one is ever in the parking lot. They shouldn't send out coupons if they don't want people to use them.
Atmosphere: 1
Food: 2
Service: 1
This Burger King is sadly unprofessional when it comes to the later crew. The staff did not care one single bit about a single customer. I get having fun, but when there’s work to be done you just gotta do it. One staff member tonight 7/23/25 in the drive through, kept his back to us as he joked around with his coworker, who was dressed unprofessionally. When we got our order there was no acknowledgment, no thanks to us for waiting over ten minutes, and we didn’t even have silverware. Sad and disappointing form this location.
Atmosphere: 1
Food: 3
Service: 1
Burger King and all the other very-well known fast food restaurants aren’t half as good as they were when I was growing up, but yet the prices are too high for the quality-lacking food that hardly has any taste at all! That’s the truth!! The only reason I go to Burger King is because my son likes the chicken nuggets.
Atmosphere: 3
Food: 3
Service: 4
The food itself was fine but I went through the drive-thru there was only one customer car parked in the parking lot and one customer in line in front of me and it took me almost half an hour to receive my food
Atmosphere: 1
Food: 3
Service: 1
It's always been good for me.
Atmosphere: 5
Food: 5
Service: 5
Went to get breakfast. They had an extremely large order to prepare. They handled everything so efficiently while continuing to assist everyone that came in to place orders. They remained calm and polite while assisting all that came in while handling the drive through and walk-in customers. Very organized and professional. Well done.
Absolutely horrible in every way! They gave us chicken nuggets for our kids that were very clearly extremely old and disgusting!!! My sandwich was not cooked…. And my coke was literally just carbonated water like how can you not notice that the coke was not even brown…. Absolutely ruined Burger King for us will never go again…. Just disgusted with everything!!!
Restaurantji Recommends
Do not go to this burger King bad customer service they also don't give refunds back this burger King sucks they will also mess up your menu go to any other one do not go this one also the lady who works there is one of the rudest people ever
It's Burger King. Have it your way.
Thanks BK for having this outstanding staff members like Jose that I’ve been knowing for years and a special thanks to Donna,Alexis and Steven😉
This place could mess up a one person rock fight. Just avoid. Maybe order everything seperate so you can add what you want or dont. And pretty sure the young girl in drove through was high enough to smell the color purple.
I pull up to at 8:35 on a Wednesday nnight to order 4 things. No one is in the drive threw. They tell me one moment please. I sit there for 4 minutes+ and none answer me so I started pulling forward. I can hear the female say he just pulled forward and backed up over the microphone. I don't know what fast food is nor do I know customer service too much I only own a business but that is not how you treat anyone. The lady then confronted me at the window and asked if I pulled forward and backed up I said yes there is Noone in line. I then pull into parking lot to post this review and she comes up to my car to ask what I'm doing ?
I asked her for her name and she wouldn't give it to me. I'll never come back to this bk again
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