I believe her name was Mckenzie, I don't know how burger king does it when it comes to choosing people but she is definitely a team player, that young lady helped me with my complicated meal (I had a #9 with everything on it) I know when I go in there to eat in the mornings, she makes sure that everything is super fresh and ready no matter the time, if I can; she needs to be on a employee of the month board, she killed it!!! 100/10. Thank you for the amazing service at 177th west center!!
I just got bad terrible news after working for this store for almost 2 weeks going on just got fired for not being good at what I was good at remind you everyone else was doing the same thing I was doing maybe just a little faster then me cause they worked there longer then me I get lies told on me about not doing my job or I was on my phone most of the time as they say remind you everyone else does the same thing I was doing when we wasn’t busy on they phones because we didn’t get no cars in drive through way before I even came to this Burger King they always had bad reviews, always was short handed staff always was making people wait for a long period of time but now since they have a black new girl working it’s a problem no that’s not fair this needs to be heard because I was showing up to working as needed never missed a day no none of that thats crazy work and remind you I’m 7 months pregnant
Raymond
I have always liked this BK the most of all locations in west Omaha. The guy that runs the drive thru in the evenings is really friendly and personable. He might be a manager he was running it over the weekend when we came in but I am just saying that man is a gem and deserves a promotion. Now that they have the play place open, we will be back often!! It was closed for awhile but it is really the best!!!
Um I just went and whoever is working the morning of Thursday at 10 am was insanely disrespectful. If I ever see her working the again ther will be problems the next time I go, she dropped my credit card handing it back to me and looks at me like it’s my fault with a disgusting look and goes “it’s literally right there pick it up” when usually the worker usually picks it up????? Insanely disrespectful and embarrassing so I got out of my car and picked it up and sped off bc she was disgusting
Atmosphere: 1
Food: 1
Service: 1
Martha Zapata
Excelente costumer service. Guy is so kind and great person. He is so nice every time we going there.
Atmosphere: 5
Food: 5
Service: 5
B Markey
We ordered through the drive through.
The three people working did a great job running the place with just the three of them there. They were fun, polite, and on top of things. Food was fresh and delicious!
Service timing could be improved with additional hands.
Overall, pleasantly surprised with our visit!
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Whopper, Fries, BK Chicken Fries
Nicole Kuntz
The restaurant was dated. The drink station was sticky and needed a real good wipe down. The burgers were sloppily put together. I could only see two people working. You could see the woman putting together our food wasn't wearing gloves. The man taking our order looked at his phone 3 times while getting our order ready. On a bright point, their kids' playplace is huge.
Atmosphere: 3
Food: 3
Service: 3
Kelvin Hong
New management. Poor service. They forgot multiple items in my order.
Thank you...
Horrible..waited almost 30 minutes from order to pick up window. Slowest burger King I've ever encountered
McKenzie is very respectful and fast and knowledgeable at her job.
mckenzie is so awesome! great management since she came through the door! keep up the good work!
Food was alright, but the place is going downhill. It’s dirty and an aging property.
Atmosphere: 1
Food: 3
Service: 2
Bathrooms disgusting, my kids won't even use the restroom when they had to while playing in the playground.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Whopper, Cheeseburger, Chicken Nuggets
I believe her name was Mckenzie, I don't know how burger king does it when it comes to choosing people but she is definitely a team player, that young lady helped me with my complicated meal (I had a #9 with everything on it) I know when I go in there to eat in the mornings, she makes sure that everything is super fresh and ready no matter the time, if I can; she needs to be on a employee of the month board, she killed it!!! 100/10. Thank you for the amazing service at 177th west center!!
Parking: Open for 20+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Whopper, Cheeseburger, Fries, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
I just got bad terrible news after working for this store for almost 2 weeks going on just got fired for not being good at what I was good at remind you everyone else was doing the same thing I was doing maybe just a little faster then me cause they worked there longer then me I get lies told on me about not doing my job or I was on my phone most of the time as they say remind you everyone else does the same thing I was doing when we wasn’t busy on they phones because we didn’t get no cars in drive through way before I even came to this Burger King they always had bad reviews, always was short handed staff always was making people wait for a long period of time but now since they have a black new girl working it’s a problem no that’s not fair this needs to be heard because I was showing up to working as needed never missed a day no none of that thats crazy work and remind you I’m 7 months pregnant
I have always liked this BK the most of all locations in west Omaha. The guy that runs the drive thru in the evenings is really friendly and personable. He might be a manager he was running it over the weekend when we came in but I am just saying that man is a gem and deserves a promotion. Now that they have the play place open, we will be back often!! It was closed for awhile but it is really the best!!!
Atmosphere: 5
Food: 5
Service: 5
They had no whoppers?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Um I just went and whoever is working the morning of Thursday at 10 am was insanely disrespectful. If I ever see her working the again ther will be problems the next time I go, she dropped my credit card handing it back to me and looks at me like it’s my fault with a disgusting look and goes “it’s literally right there pick it up” when usually the worker usually picks it up????? Insanely disrespectful and embarrassing so I got out of my car and picked it up and sped off bc she was disgusting
Atmosphere: 1
Food: 1
Service: 1
Excelente costumer service. Guy is so kind and great person. He is so nice every time we going there.
Atmosphere: 5
Food: 5
Service: 5
We ordered through the drive through.
The three people working did a great job running the place with just the three of them there. They were fun, polite, and on top of things. Food was fresh and delicious!
Service timing could be improved with additional hands.
Overall, pleasantly surprised with our visit!
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Whopper, Fries, BK Chicken Fries
The restaurant was dated. The drink station was sticky and needed a real good wipe down. The burgers were sloppily put together. I could only see two people working. You could see the woman putting together our food wasn't wearing gloves. The man taking our order looked at his phone 3 times while getting our order ready. On a bright point, their kids' playplace is huge.
Atmosphere: 3
Food: 3
Service: 3
New management. Poor service. They forgot multiple items in my order.
Atmosphere: 3
Food: 2
Service: 1
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