Chick-fil-A
12310 W Dodge Rd, Omaha
(402) 884-8654
Recent Reviews
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Valorie is amazingly sweet and takes great care of us! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Food and service was excellent! Staff members were especially nice! In particular, Calvin and Mason! They made sure our food was nice and fresh! Store was also festivly decorated and nice and cozy, a dive star chicken experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips, Sauce, Chick-Fil-A Waffle Potato Fries
The people are very friendly and helpful. The place is very clean.
Atmosphere: 5
Food: 4
Service: 5
I stop in sometimes for lunch on my break at work, today I got a nugget with a long hair COOKED into it.... Not sure how that was missed, shouldn't cooks be wearing hats or hair nets? Either way, I couldn't finish my lunch and I had to go back to work so I couldn't grab something else either.
Atmosphere: 3
Food: 1
Service: 5
Drive through.
Food: 5
Service: 5
Great place, great people, great food. Thanks for a great experience 👍
Got and fast, every time. Also, service is awesome. There was a bit of a line, 25 min before close, and the staff was still super nice and considerate. Well done
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Better than Popeyes...
Atmosphere: 5
Food: 5
Service: 5
Everything was fresh and yummy. Mason she was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Always a wonderful waiting to be enjoyed.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service was amazing. Maddie took care of us our entire visit and Cody was great as well even though he’s a Bills fan. We look forward to our next meal here.
Atmosphere: 5
Food: 5
Service: 5
I have never had a bad experience at chick fil a, but this location left me appalled. The cashier was rude and made me feel uncomfortable. I was using apple cash and it was having issues and she loudly tried to insinuate I was broke. Not only did she say it once but she continued to say it, basically mocking me for having issues with my phone? I have never been treated that way and was confused. I wish I remembered her name, because she ruined my whole experience.
Atmosphere: 1
Food: 5
Service: 1
I was in the dining room, when I clumsily dropped all my chick-fil-a sauce! It got on my shoes and all over the floor, then, a kind young man named Levi R. came to my rescue and efficiently cleaned the mess and even wiped off my new white shoes all while keeping a calm, composed demeanor. He even got me a new sauce! Thank you Chick-fil-a, you really are the best fast food restaurant with the best trained employees. 😅😘
Atmosphere: 4
Food: 4
Service: 5
This has been the second occurrence that happened to me at a chikfila franchise that I have walked out empty handed. I have waited in line at the pickup counter and when it was my turn, suddenly there is no staff there to assist me. They coincidentially just walk away when I walk up to the counter. When a heavy set Caucasian male deliberately cut in front of me in line, a female employee quickly came to assist him seconds later. I waited after he walked away and the same thing happens they all walked away from the pickup counter. No eye contact, no assurance of being on pending assistance whatsoever. It bothered me so much I ended up breaking down after I left the store. I kept praying it's just negligence instead of discrimination. There are no other people that look like me in the store when these incidences occur. Mind you, I hate to say this, but I hardly have this problem picking up orders from Asian franchises. Not sure what the problem is, but if this is an outward racial appearance, this ignorance needs to discontinue otherwise I won't doorsash here it's wasted so much of my time and income that I have to make even if its just a few dollars. Just let me do my business for Godsake.
Atmosphere: 1
Service: 1
Good place to hang out with kids. Friendly service crew.
Atmosphere: 5
Food: 5
Service: 5
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