First time trying this restaurantWorst Chicken Lo Mein that had no chickenOrdered large size and it looked smallThe rest of the food in overall was no
Food: 1
Tayler L.
Our parties of 3 arrived this restaurant around 1530 ish (3:30 pm) warm welcome and we were seated right away. Told a server we wanted hot pot. Were recommended to go and make sauces (or dipping for food) while we were making them, hot pot was set up. What an awesome swift service. We were back to table, server asked us whether we were here before I said I was but not others. She didn't pursue the instructions then. Ok. Server gave us a piece of sheet with food items so I checked marks for the desired food items. Vegetables and meat came. Looked small portions but it was ok because we could order more. Marked more food items, second dish came. Third time around we just wanted meat since meat wasn't enough for three of us. We were all females and we don't have huge appetite so we shouldn't eat that much but still felt meat could add more. Then server came and gave us a check now.... It was 1608.... We were there little over 30 minutes. Ok....mind you that they open all day with no break. So I asked why so hurry to get rid of us? Server said third time already served so... but no rush... what? No rush? Portion of the food was so little for $27.99 per person (even to us). Are you kidding me?? Well owner came by and told us that he would give us more meat. Ok. Then 1616 (4:16pm) he said we could pay at the table. Felt frustrated so decided to pay and leave. He was standing there until we decided to pay with tip. Felt rushed and under served. Bad restaurant and bad service.
Yoni Lopez
Excellent service, great options, and most importantly, the food quality was outstanding. It is appropriate to provide more tips for the servers because I feel well served at this restaurant, they always offer to add hotpot meals. My family and I are satisfied eating here as it has very cheap prices for all you can
Atmosphere: 5
Food: 5
Service: 5
Aliang Liang
It's amazing i try hotpot in so many places i think this place number 1 .don't forget order picked fish or slides beef chili oil if your spicy lover
Atmosphere: 5
Food: 5
Service: 5
Eddy Argueta
I like this restaurant I really like the food the fire rice chicken
Atmosphere: 5
Food: 5
Service: 5
Elryen
its my 2nd time here and the food and service is always awesome, i like the original broth for hotpot, my friends are very happy to get here, we'll come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
chinh nguyen
Our revisit to China Garden was a letdown. Despite our anticipation of enjoying Chinese BBQ, we hit a snag. When our grilling crate began to burn, we asked for a replacement, but they claimed to have none available. Consequently, we had to discard all the good meat and shrimps due to the burnt residue. I would recommend only visiting for their hot pot or other Chinese dishes. Given their offering of BBQ hot pot, one would expect better preparation. Disappointing experience overall.
Atmosphere: 2
Food: 1
Service: 3
Angela Wheat
We went here for my 15 year anniversary and left in tears. I will not ever be back nor will my friends or family.The list of things gone wrong is long including1. A loud beeping when we first sat down that was too loud to have a conversation over. I had to flag down staff to shut it off.2. My husband and 2 kids came. We told them we wanted 2 people eating hot pot and then did not give us a menu for the other two so we had to ask for that too..3. We want crab Rangoon for the family but were told they were attending the buffet so the whole family helped themselves.4. Then one of the younger guys came over and acused my kids of eating hot pot...while they are eating their full priced entrees and sides of sushi ?..and said we'd have to pay for them.5. When we reassured him they were not eating hot pot he proceeded to argue with me before going to sit back at the bar and eat his soup. Meanwhile all of our water glasses were empty and there was no one else to be found. I had to interrupt the server to get someone to fill our water.6. In addition to the awful customer service the potatoes were freezer burnt and the chicken was in huge pieces. I completely lost my appetite afterwards this experience and left in tears..on our ANNIVERSARY.STEER CLEAR OF THIS PLACE. THEY ABSOLUTELY DESERVE THE BUSINESS THEY DO NOT GET WITH THIS EXPERIENCE
Atmosphere: 1
Food: 1
Service: 1
Angela W.
We went here for my 15 year anniversary and left in tears. I will not ever be back nor will my friends or family. The list of things gone wrong is long including 1. A loud beeping when we first sat down that was too loud to have a conversation over. I had to flag down staff to shut it off. 2. My husband and 2 kids came. We told them we wanted 2 people eating hot pot and then did not give us a menu for the other two so we had to ask for that too.. 3. We want crab Rangoon for the family but were told they were attending the buffet so the whole family helped themselves. 4. Then one of the younger guys came over and acused my kids of eating hot pot...while they are eating their full priced entrees and sides of sushi ..and said we'd have to pay for them. 5. When we reassured him they were not eating hot pot he proceeded to argue with me before going to sit back at the bar and eat his soup. Meanwhile all of our water glasses were empty and there was no one else to be found. I had to interrupt the server to get someone to fill our water. 6. In addition to the awful customer service the potatoes were freezer burnt and the chicken was in huge pieces. I completely lost my appetite afterwards this experience and left in tears..on our ANNIVERSARY. STEER CLEAR OF THIS PLACE. THEY ABSOLUTELY DESERVE THE BUSINESS THEY DO NOT GET WITH THIS EXPERIENCE
Fia C.
I am not one to write reviews but felt as if I needed to. My boyfriend and I came here for his birthday dinner and were very excited to try the hot pot. It was a very disappointing experience. It took forever just for someone to come up to us for drinks and explain what to do. We felt a bit ignored by everyone there. When we finally got the sheet and filled it out it took forever to have someone come pick it up. We went up to the "all you can eat" appetizers and they were no good seemed as if they were microwaved. We got our pots and all the food and it was not good. All the meat and seafood was very chewer. When it came for the bill I paid in cash and asked for change so I could tip. I am a server and always tip 20%. When I got the change back I got the tip sorted out and had it on the table. Then out of nowhere, before they even picked up the tip, a different server came up to my boyfriend and started belittling us and saying we need to tip more and how they don't make salary here and it was NOT okay. I stepped in because I was the one who paid and was saying I have the tip right here and how I asked for change to do the tip and they just walked right away. We immediately left because of how that interaction went.
After reading some reviews, I was a bit skeptical. It's clean and the service I received was good. The sauce bar didn't have a huge variety but it did have all the essentials. The variety of hot pot ingredients was pretty good, though maybe would have liked a few more options. It's not all you can eat, but they offer enough rounds it shouldn't be an issue. The only real negative of this place is that they didn't offer me white rice.They also have one of the cotton candy vending machines that makes shapes/designs!
Atmosphere: 5
Food: 5
Service: 5
Joy Gibson
We ate here today and was charged 18% tip. Then when went to pay waitress berated me for not leaving a tip to her coworkers even though it was figured into ticket and they were angry and making comments about us.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Hot Pot
lingfei zhang
This is the most horrible Chinese restaurant we have been to. We had hot pot there the meat was gamy and chewy ! The service was awful! They never serve you exactly the number of dishes you ordered. And it takes forever for them to serve the things you ordered. Very disappointing. Do not recommend this place at all.
Atmosphere: 1
Food: 1
Service: 1
C Stewart
Food had no flavor. The hot and sour soup was spicy, but that was the only “flavor”
Food: 1
Tecoria Strother
Delicious food. Fast and fresh service. Bar service available. Cotton candy machine for the kids.
First time trying this restaurantWorst Chicken Lo Mein that had no chickenOrdered large size and it looked smallThe rest of the food in overall was no
Food: 1
Our parties of 3 arrived this restaurant around 1530 ish (3:30 pm) warm welcome and we were seated right away. Told a server we wanted hot pot. Were recommended to go and make sauces (or dipping for food) while we were making them, hot pot was set up. What an awesome swift service. We were back to table, server asked us whether we were here before I said I was but not others. She didn't pursue the instructions then. Ok. Server gave us a piece of sheet with food items so I checked marks for the desired food items. Vegetables and meat came. Looked small portions but it was ok because we could order more. Marked more food items, second dish came. Third time around we just wanted meat since meat wasn't enough for three of us. We were all females and we don't have huge appetite so we shouldn't eat that much but still felt meat could add more. Then server came and gave us a check now.... It was 1608.... We were there little over 30 minutes. Ok....mind you that they open all day with no break. So I asked why so hurry to get rid of us? Server said third time already served so... but no rush... what? No rush? Portion of the food was so little for $27.99 per person (even to us). Are you kidding me?? Well owner came by and told us that he would give us more meat. Ok. Then 1616 (4:16pm) he said we could pay at the table. Felt frustrated so decided to pay and leave. He was standing there until we decided to pay with tip. Felt rushed and under served. Bad restaurant and bad service.
Excellent service, great options, and most importantly, the food quality was outstanding. It is appropriate to provide more tips for the servers because I feel well served at this restaurant, they always offer to add hotpot meals. My family and I are satisfied eating here as it has very cheap prices for all you can
Atmosphere: 5
Food: 5
Service: 5
It's amazing i try hotpot in so many places i think this place number 1 .don't forget order picked fish or slides beef chili oil if your spicy lover
Atmosphere: 5
Food: 5
Service: 5
I like this restaurant I really like the food the fire rice chicken
Atmosphere: 5
Food: 5
Service: 5
its my 2nd time here and the food and service is always awesome, i like the original broth for hotpot, my friends are very happy to get here, we'll come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Our revisit to China Garden was a letdown. Despite our anticipation of enjoying Chinese BBQ, we hit a snag. When our grilling crate began to burn, we asked for a replacement, but they claimed to have none available. Consequently, we had to discard all the good meat and shrimps due to the burnt residue. I would recommend only visiting for their hot pot or other Chinese dishes. Given their offering of BBQ hot pot, one would expect better preparation. Disappointing experience overall.
Atmosphere: 2
Food: 1
Service: 3
We went here for my 15 year anniversary and left in tears. I will not ever be back nor will my friends or family.The list of things gone wrong is long including1. A loud beeping when we first sat down that was too loud to have a conversation over. I had to flag down staff to shut it off.2. My husband and 2 kids came. We told them we wanted 2 people eating hot pot and then did not give us a menu for the other two so we had to ask for that too..3. We want crab Rangoon for the family but were told they were attending the buffet so the whole family helped themselves.4. Then one of the younger guys came over and acused my kids of eating hot pot...while they are eating their full priced entrees and sides of sushi ?..and said we'd have to pay for them.5. When we reassured him they were not eating hot pot he proceeded to argue with me before going to sit back at the bar and eat his soup. Meanwhile all of our water glasses were empty and there was no one else to be found. I had to interrupt the server to get someone to fill our water.6. In addition to the awful customer service the potatoes were freezer burnt and the chicken was in huge pieces. I completely lost my appetite afterwards this experience and left in tears..on our ANNIVERSARY.STEER CLEAR OF THIS PLACE. THEY ABSOLUTELY DESERVE THE BUSINESS THEY DO NOT GET WITH THIS EXPERIENCE
Atmosphere: 1
Food: 1
Service: 1
We went here for my 15 year anniversary and left in tears. I will not ever be back nor will my friends or family. The list of things gone wrong is long including 1. A loud beeping when we first sat down that was too loud to have a conversation over. I had to flag down staff to shut it off. 2. My husband and 2 kids came. We told them we wanted 2 people eating hot pot and then did not give us a menu for the other two so we had to ask for that too.. 3. We want crab Rangoon for the family but were told they were attending the buffet so the whole family helped themselves. 4. Then one of the younger guys came over and acused my kids of eating hot pot...while they are eating their full priced entrees and sides of sushi ..and said we'd have to pay for them. 5. When we reassured him they were not eating hot pot he proceeded to argue with me before going to sit back at the bar and eat his soup. Meanwhile all of our water glasses were empty and there was no one else to be found. I had to interrupt the server to get someone to fill our water. 6. In addition to the awful customer service the potatoes were freezer burnt and the chicken was in huge pieces. I completely lost my appetite afterwards this experience and left in tears..on our ANNIVERSARY. STEER CLEAR OF THIS PLACE. THEY ABSOLUTELY DESERVE THE BUSINESS THEY DO NOT GET WITH THIS EXPERIENCE
I am not one to write reviews but felt as if I needed to. My boyfriend and I came here for his birthday dinner and were very excited to try the hot pot. It was a very disappointing experience. It took forever just for someone to come up to us for drinks and explain what to do. We felt a bit ignored by everyone there. When we finally got the sheet and filled it out it took forever to have someone come pick it up. We went up to the "all you can eat" appetizers and they were no good seemed as if they were microwaved. We got our pots and all the food and it was not good. All the meat and seafood was very chewer. When it came for the bill I paid in cash and asked for change so I could tip. I am a server and always tip 20%. When I got the change back I got the tip sorted out and had it on the table. Then out of nowhere, before they even picked up the tip, a different server came up to my boyfriend and started belittling us and saying we need to tip more and how they don't make salary here and it was NOT okay. I stepped in because I was the one who paid and was saying I have the tip right here and how I asked for change to do the tip and they just walked right away. We immediately left because of how that interaction went.
Restaurantji Recommends
After reading some reviews, I was a bit skeptical. It's clean and the service I received was good. The sauce bar didn't have a huge variety but it did have all the essentials. The variety of hot pot ingredients was pretty good, though maybe would have liked a few more options. It's not all you can eat, but they offer enough rounds it shouldn't be an issue. The only real negative of this place is that they didn't offer me white rice.They also have one of the cotton candy vending machines that makes shapes/designs!
Atmosphere: 5
Food: 5
Service: 5
We ate here today and was charged 18% tip. Then when went to pay waitress berated me for not leaving a tip to her coworkers even though it was figured into ticket and they were angry and making comments about us.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Hot Pot
This is the most horrible Chinese restaurant we have been to. We had hot pot there the meat was gamy and chewy ! The service was awful! They never serve you exactly the number of dishes you ordered. And it takes forever for them to serve the things you ordered. Very disappointing. Do not recommend this place at all.
Atmosphere: 1
Food: 1
Service: 1
Food had no flavor. The hot and sour soup was spicy, but that was the only “flavor”
Food: 1
Delicious food. Fast and fresh service. Bar service available. Cotton candy machine for the kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Beef, Beef