I hadn't been to a Cold Stone in so many years. I had high hopes from past experiences, but it was honestly a bit of a let down. Wasn't wowed by the taste of the mint ice cream. It didn't taste as minty as I expected. I added oreos as well but they only gave me like 2 oreos, and the person that mixed my ice-cream didn't even break the oreos all the way and they were literally folded into the middle of the ice-cream. Very sub-par for the $8 it cost me. I went to the closest gas station after I left here and bought a package of mini oreos and crushed them up and added them to my ice-cream. Sad to say, I won't come back to this location.
Michele Dein
Hands down the best ice cream cake and amazing customer service! I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo, Birthday Cake
Jessica Redmond
We love this place! The staff are always very patient with our requests to try out different flavors. This location is usually pretty clean. No sticky floors, which we are very happy about. We love that they have dairy-free options for both ice cream and now shakes!
Dietary restrictions: Dairy-free and gluten free options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Founder's Favorite
Austin Michael
The ice cream is awesome! The only issue I ever have is that the employees always seem to be annoyed by making orders. It could be just that it is late and I hate to fault hardworking people, but I also don't like to feel bad every time I order ice cream. When I ask how their day is, I always seem to receive a depressing response, and then I apologize for ordering ice cream. I'm not sure. it's just a weird vibe. Maybe the management can add more breaks or do something to raise morale here.
Atmosphere: 3
Food: 5
Service: 3
Elizabeth
Mia helped us and she was great! Very friendly, good suggestions for mix-ins, and gave us a generous taste of the cinnamon roll ice cream (would recommend). The boo batter was tasty, but be warned it does have that artificial dye taste if you really don’t like it, but I didn’t think it was terrible. Always a good time at cold stone and would strongly recommend it any day.
Atmosphere: 5
Food: 5
Service: 5
Tomi Totara
Expensive but delicious. Customer service is kind of hit or miss. They often like to talk among themselves and somewhat ignore their customers whilst we are standing right in front of them.
Food: 5
Tomi Williams
Expensive but delicious. Customer service is kind of hit or miss. They often like to talk among themselves and somewhat ignore their customers whilst we are standing right in front of them.
Food: 5
T. Lea
Wheelchair accessibility: Wheelchair friendly from what I could tell.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Vanilla Ice Cream, Chocolate Dipped Waffle Cone, A Waffle Cone or Bowl
Lauren Brasch
Faye and Olivia provided great customer service!! I love getting our family's birthday cakes here. The quality and consistency is so dependable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake
Jamie Jurgensen
Faye and team are happy, efficient and a bright spot in the day.
Ice cream is over priced but decent, the staff is honestly my only gripe.
Atmosphere: 1
Food: 2
Service: 1
Crystal Rascon
Very slow and had us waiting an extra 15 minutes when we had been already waiting another 15 minutes and paid already . Not good customer service at all !! If I can put zero stars I would have .
W Neuman
Servers were not overly happy to see us. Ice cream was very bland. We each had medium dishes, one with M&M's and one with Kit Kat. Barely any candies in there. $15. Very disappointed. Will never return
Atmosphere: 3
Food: 1
Service: 2
nicci Bennett
Had several workers we ordered 2 got to have it size ice-cream and the size was like a small barely filled the dish the cashier still charged me the for wat I ordered no 1 found it praculiar that it wasn't the right amount of ice cream and it was my son's want 4 his birthday very disappointing the service was as if we were interrupting them very disappointing I had points available 4 use cashier didn't say anything I only come to this coldstone normally the service is upbeat on point cheerful and the portions are always rite I may have 2 try a different location
I hadn't been to a Cold Stone in so many years. I had high hopes from past experiences, but it was honestly a bit of a let down. Wasn't wowed by the taste of the mint ice cream. It didn't taste as minty as I expected. I added oreos as well but they only gave me like 2 oreos, and the person that mixed my ice-cream didn't even break the oreos all the way and they were literally folded into the middle of the ice-cream. Very sub-par for the $8 it cost me. I went to the closest gas station after I left here and bought a package of mini oreos and crushed them up and added them to my ice-cream. Sad to say, I won't come back to this location.
Hands down the best ice cream cake and amazing customer service! I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo, Birthday Cake
We love this place! The staff are always very patient with our requests to try out different flavors. This location is usually pretty clean. No sticky floors, which we are very happy about. We love that they have dairy-free options for both ice cream and now shakes!
Dietary restrictions: Dairy-free and gluten free options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Founder's Favorite
The ice cream is awesome! The only issue I ever have is that the employees always seem to be annoyed by making orders. It could be just that it is late and I hate to fault hardworking people, but I also don't like to feel bad every time I order ice cream. When I ask how their day is, I always seem to receive a depressing response, and then I apologize for ordering ice cream. I'm not sure. it's just a weird vibe. Maybe the management can add more breaks or do something to raise morale here.
Atmosphere: 3
Food: 5
Service: 3
Mia helped us and she was great! Very friendly, good suggestions for mix-ins, and gave us a generous taste of the cinnamon roll ice cream (would recommend). The boo batter was tasty, but be warned it does have that artificial dye taste if you really don’t like it, but I didn’t think it was terrible. Always a good time at cold stone and would strongly recommend it any day.
Atmosphere: 5
Food: 5
Service: 5
Expensive but delicious. Customer service is kind of hit or miss. They often like to talk among themselves and somewhat ignore their customers whilst we are standing right in front of them.
Food: 5
Expensive but delicious. Customer service is kind of hit or miss. They often like to talk among themselves and somewhat ignore their customers whilst we are standing right in front of them.
Food: 5
Wheelchair accessibility: Wheelchair friendly from what I could tell.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Vanilla Ice Cream, Chocolate Dipped Waffle Cone, A Waffle Cone or Bowl
Faye and Olivia provided great customer service!! I love getting our family's birthday cakes here. The quality and consistency is so dependable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake
Faye and team are happy, efficient and a bright spot in the day.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love a good late night snack!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Vanilla Ice Cream
Ice cream is over priced but decent, the staff is honestly my only gripe.
Atmosphere: 1
Food: 2
Service: 1
Very slow and had us waiting an extra 15 minutes when we had been already waiting another 15 minutes and paid already . Not good customer service at all !! If I can put zero stars I would have .
Servers were not overly happy to see us. Ice cream was very bland. We each had medium dishes, one with M&M's and one with Kit Kat. Barely any candies in there. $15. Very disappointed. Will never return
Atmosphere: 3
Food: 1
Service: 2
Had several workers we ordered 2 got to have it size ice-cream and the size was like a small barely filled the dish the cashier still charged me the for wat I ordered no 1 found it praculiar that it wasn't the right amount of ice cream and it was my son's want 4 his birthday very disappointing the service was as if we were interrupting them very disappointing I had points available 4 use cashier didn't say anything I only come to this coldstone normally the service is upbeat on point cheerful and the portions are always rite I may have 2 try a different location
Atmosphere: 3
Food: 1
Service: 1
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