Cold Stone Creamery
3220 Farnam St Ste 2107, Omaha
(402) 359-1719
Recent Reviews
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DO NOT BUY THE HANDMADE ICE CREAM CAKES:
I’m so pissed off, I’m not even asking for my money back, I’m just asking that no one spend money on those ice cream cakes ever again.
I don’t know who’s five year old is in the back playing with the frosting, but I’m gonna need the manager to put the child in question in a daycare. Because an adult human cannot have possibly constructed this cake and thought it was worth $20 and a drive downtown.
I’m visiting from out of state and all I wanted to do was give my father something endearing for his day, and now I have to present it as a joke.
I’ve never been so pissed off to write a review like this, but this really took the cake.
As a fellow food service worker, whomever made this, please stick to cashiering. And I’m not joking.
Ordered an ice cream cake for a birthday and it was so sad. the lettering looked terrible and it was choppy. Just did not look good on top and made me really upset for what I got and how much it was.
Great atmosphere and ice cream was delicious. Street parking.
Atmosphere: 5
Food: 5
Service: 5
Placed an order for pick up, waited for about 8 minutes but the store was fairly busy so I had no issue with it. One of the employees was very outgoing and had amazing customer service. I decided to ask for the manager so I could let her know that her employees were great. Her response was “yeah he’s my boyfriend” I feel like that comment was not necessary a thank you would suffice. But everything else was amazing.
Atmosphere: 4
Food: 5
Service: 4
Good ice cream
Atmosphere: 4
Food: 5
Service: 4
Ice cream was good. The service not so much.waffle cone was stale music so loud the server had to ask 3 times what we wanted
Atmosphere: 1
Food: 1
Service: 1
After waiting patiently in line for about 35 minutes, mind you they were pretty busy and closing at 10p, I was saddened to hear the milkshake machine was down for the night. An extra staff member may help in this area as it seemed to be too time intense for the staff.
Atmosphere: 3
Food: 4
Service: 2
The staff seemed like they didn’t want to be there. Not friendly.
Atmosphere: 3
Food: 5
Service: 2
Not going to lie best ice cream place there EVER could be!!! Obsessed! The prices are high but that’s because it’s literally the best ice cream. I ordered blueberry muffin batter with brownies and raspberries mixed in delicious ?
Atmosphere: 5
Food: 5
Service: 5
The place was constantly busy but they got our orders right and the ice cream is yummy!!!!
Parking: There is plenty of parking all over and surrounding the store.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The last 2 times I've ordered an apple they are usually fresh and crisp today it was mushy kinda taste old thats not okay!!!
Atmosphere: 5
Food: 2
Service: 4
Amazing ice cream! The amount of options for ice cream is on point! Creamy ice cream and always tastes good. This will always be my favorite spot to go to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake Ice Cream
The worst customer service! 3 employees present, 40 painful min of waiting in line with only 4 customers ahead of us. One of employees had to call a third employee to register from the back to do her job in spite of multiple clients waiting to pay. If I owned this business l would reconsider the ways, processes and employees choice. Literally! Don’t do it or do it better!
The last 2 times I've ordered an apple they are usually fresh and crisp today it was mushy kinda taste old thats not okay!!!
Atmosphere: 5
Food: 2
Service: 4
Great staff and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Apple
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