Cold Stone Creamery

3220 Farnam St Ste 2107, Omaha
(402) 359-1719

Recent Reviews

Jeremy DeGarmo

The staff seemed like they didn’t want to be there. Not friendly.

Atmosphere: 3

Food: 5

Service: 2

BB M.Falcon

Not going to lie best ice cream place there EVER could be!!! Obsessed! The prices are high but that’s because it’s literally the best ice cream. I ordered blueberry muffin batter with brownies and raspberries mixed in delicious ?

Atmosphere: 5

Food: 5

Service: 5

Alvin Lugod

The place was constantly busy but they got our orders right and the ice cream is yummy!!!!Parking: There is plenty of parking all over and surrounding the store.

Atmosphere: 5

Food: 5

Service: 5

maira arredondo

Amazing ice cream! The amount of options for ice cream is on point! Creamy ice cream and always tastes good. This will always be my favorite spot to go to!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecake Ice Cream

lana smith

The worst customer service! 3 employees present, 40 painful min of waiting in line with only 4 customers ahead of us. One of employees had to call a third employee to register from the back to do her job in spite of multiple clients waiting to pay. If I owned this business l would reconsider the ways, processes and employees choice. Literally! Don’t do it or do it better!

Mz Lisa Babyyy

The last 2 times I've ordered an apple they are usually fresh and crisp today it was mushy kinda taste old thats not okay!!!

Atmosphere: 5

Food: 2

Service: 4

John Dehner

Great staff and great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Apple

Rose Merica

Very disappointed! We ordered SHAKES and got a tub of ice cream not a shake!

Nick Gervase

Cold stone has great ice cream but the service could've been better at this location.

Atmosphere: 3

Food: 5

Service: 1

Octavia H. (Tay)

The evening team is very good has good energy and customer service. They rock. It's the 4pm ish team!

Atmosphere: 4

Food: 4

Service: 5

R C

Needed to use the restroom while I was here. Closed to the public. I really don’t want to hear excuses on that when I’m a patron

Amanda Lovely

Their ice cream is really good. I wish I had more banana the last time I went like I got the first time I went, though. This last guy seems to have only given me a few slices

Chad

Third time we have bn here at 15 mins tell close and they are already closed really should change hours

Britt Davidson

It took us an hour and 10 minutes to get ice cream. The workers wondered around and wasted time. It was not organized.

Nicole Ramriez

The service is horrible. They keep messing up my order and they notice they’ve ran out of ingredients after starting my order. Also, I’ve yet to try a crunchy cone, the cone tastes like it’s been out for days. Extremely disappointed!

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