Call in and order for a cake. Ask for a message to be written on the cake. They won’t tell you until you get there that the message won’t fit. Floors are dirty and people standing around on their phones. You ask for purple frosting and get red
Atmosphere: 1
Food: 3
Service: 1
Chris Luna
Birthday cake 💕
Atmosphere: 5
Food: 5
Service: 5
Sarah Davis
O k dairy queen this was really Ridiculous, it took me 25 minutes from the time. I ordered to the timeline left and in between that. Nobody told me I would have a 15 minute waiting time. I simply ask them to go ahead and give me my money back. There's my card refund everything I cannot wait simple request. The gentleman came to the window a different guy and told me. It should be only 5 minutes. However, he was correct I waited in there spot on the other side of the building. It was 5 minutes kudos to you. However, when I made my order. I ordered a double cheeseburger with no ketchup for no mustard. I ordered the combo I paid for everything, including a chicken meal. It came up well over $25. Used my coupons it went down in price. When they came and gave me my order. It was a single cheeseburger smotherd in ketchup with no fries. I don't know if they did it on purpose. Because I was trying to be as nice as possible. I went in. I didn't realize about the Burger. But I did notice the fry so they gave me fries. However, those were cold. I was to the point where I just wanted to go. But when I went home, the hamburger was loaded with ketchup. The person that ordered the hamburger is highly allergic to it, when she went to take the bite. I noticed the ketchup and stopped her!! come on, Dairy Queen. The problem started off by only having 2 employees. You had these guys working doing their job For multiple people in the drive thru with multiple people inside the store. I blame you. I bring blame on your corporate. You are so lucky but she didn't take a bite out of that hamburger! Thank you Moe and the other gentleman for trying! I hope you get more help.
Jose gudino
Went in for an ice cream cake, service was promt and I was on my way, everyone enjoyed the cake.
Atmosphere: 4
Food: 5
Service: 5
MJ Heier
Did a great last minute job on birthday cake!
Food: 5
Service: 5
Abby Brunner
We had exceptional service in the drive thru. Very nice young lady
After waiting for nearly a half hour, half the order was incorrect and the other half was soup (melted ice cream). For being under new ownership:management, it’s not going to last long. Save yourself some time and go to a different location.
Michael Monico
Drive thru is closed on Fathers Day at 8:30 pm this is unacceptable.
Atmosphere: 2
Food: 2
Service: 2
Kalah Taylor
Great customer service!! Keep it up✨
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzard, Fries, Oreo, French Fries, Cheeseburger, Chicken Fingers
Dean Gillam
We left the other location on Gold Street because the service was horrible and they had no product. Then we came to this location and the service was great and they had all the items
Service: 5
Steve Michaelson
ABSOLUTELY HORRIBLE PLACE!!We Will NEVER return!!They messed up order and would do Nothing too correct their problem!!DON'T WASTE YOUR TIME OR MONEY!GO TO ANOTHER LOCATION!!!
Call in and order for a cake. Ask for a message to be written on the cake. They won’t tell you until you get there that the message won’t fit. Floors are dirty and people standing around on their phones. You ask for purple frosting and get red
Atmosphere: 1
Food: 3
Service: 1
Birthday cake 💕
Atmosphere: 5
Food: 5
Service: 5
O k dairy queen this was really Ridiculous, it took me 25 minutes from the time. I ordered to the timeline left and in between that. Nobody told me I would have a 15 minute waiting time. I simply ask them to go ahead and give me my money back. There's my card refund everything I cannot wait simple request. The gentleman came to the window a different guy and told me. It should be only 5 minutes. However, he was correct I waited in there spot on the other side of the building. It was 5 minutes kudos to you. However, when I made my order. I ordered a double cheeseburger with no ketchup for no mustard. I ordered the combo I paid for everything, including a chicken meal. It came up well over $25. Used my coupons it went down in price. When they came and gave me my order. It was a single cheeseburger smotherd in ketchup with no fries. I don't know if they did it on purpose. Because I was trying to be as nice as possible. I went in. I didn't realize about the Burger. But I did notice the fry so they gave me fries. However, those were cold. I was to the point where I just wanted to go. But when I went home, the hamburger was loaded with ketchup. The person that ordered the hamburger is highly allergic to it, when she went to take the bite. I noticed the ketchup and stopped her!! come on, Dairy Queen. The problem started off by only having 2 employees. You had these guys working doing their job For multiple people in the drive thru with multiple people inside the store. I blame you. I bring blame on your corporate. You are so lucky but she didn't take a bite out of that hamburger! Thank you Moe and the other gentleman for trying! I hope you get more help.
Went in for an ice cream cake, service was promt and I was on my way, everyone enjoyed the cake.
Atmosphere: 4
Food: 5
Service: 5
Did a great last minute job on birthday cake!
Food: 5
Service: 5
We had exceptional service in the drive thru. Very nice young lady
Food: 5
Service: 5
Recommended dishes: Blizzard, Brownie Oreo Cupfection
A millard staple. Always a great treat after a meal! Chocolate malts are amazing.
Atmosphere: 4
Food: 4
Service: 4
Staff was good, the burger was not.
Atmosphere: 3
Food: 2
Service: 4
Mobile order. Ice-cream still melted even though I ordered and went straight to the window.
Atmosphere: 1
Food: 1
Service: 1
Always ask for extras in our blizzards and never do they give it to you even tho you pay extra for it. About to stop coming here
Restaurantji Recommends
After waiting for nearly a half hour, half the order was incorrect and the other half was soup (melted ice cream). For being under new ownership:management, it’s not going to last long. Save yourself some time and go to a different location.
Drive thru is closed on Fathers Day at 8:30 pm this is unacceptable.
Atmosphere: 2
Food: 2
Service: 2
Great customer service!! Keep it up✨
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzard, Fries, Oreo, French Fries, Cheeseburger, Chicken Fingers
We left the other location on Gold Street because the service was horrible and they had no product. Then we came to this location and the service was great and they had all the items
Service: 5
ABSOLUTELY HORRIBLE PLACE!!We Will NEVER return!!They messed up order and would do Nothing too correct their problem!!DON'T WASTE YOUR TIME OR MONEY!GO TO ANOTHER LOCATION!!!
Atmosphere: 1
Food: 1
Service: 1
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