Dairy Queen Grill & Chill
404 N 114th St, Omaha
(402) 333-4623
Recent Reviews
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The lady taking our order was extremely rude. It took 17 minutes to get our food from when we ordered it and it was cold. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Came in today and mobile ordered, they forgot one of our sides and most of our food was cold. Went to take a bite of my fries and they were freezing cold. And my “Texas toast” was just white bread with butter on it, not toasted or anything. Definitely will not be returning
Food: 1
Dining room not open Sunday at 4:00 pm.
Atmosphere: 1
Food: 1
Service: 1
Meet my expectations ordering and receiving my order at the table.
Parking: Employees don't keep the restaurant clean 😒.
Kid-friendliness: You can choose to have your kids wait for ice cream when dining inside.
Wheelchair accessibility: Ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips, Original Cheeseburger
Person was nice and all but when I said can I have my fries fresh he said they are, I got them and they were old as crap! This is like the 3rd time in a row! I’ve let it passed but this time I’m not. Also ordered a #1 with only mayo, lettuce, and bacon.. I got nun of that! When you’re hungry it’s very frustrating! Just double check your order!!🤦🏽♀️
Food: 1
Service: 1
Service terrible. Left me in drive thru for 10 mins on a order ahead order. Then got cold food. Plus the order was wrong.
Food: 1
Service: 1
This location needs a remodel. The staff was totally confused on my order for 4 sundaes and threw out 2 of them because they were made wrong. Could have just given them away instead of wasting them...
Atmosphere: 2
Food: 3
Service: 2
They messed up a blizzard we had ordered, called and spoke to a manager. Was told they’d put our name on a list for a free blizzard. Went back a week later and was told by a VERY RUDE UNPROFESSIONAL manager they don’t honor that way of doing it anymore they have a new policy you have to have a paper stating you get a free one and no name is on the list. How would you have a paper honoring it if it was discussed over the phone?? Service gets worse at this location all the time.
Atmosphere: 1
Food: 2
Service: 1
Everything you have come to expect in a DQ. Quick friendly service. The new Java Chip blizzard was very good!!
Atmosphere: 5
Food: 5
Service: 5
There were some issues with the soda fountain machine. But great tasting food should trump technology, right?
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
A bit quiet, but good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae, Fries, Chicken Strips
Worst service in the city. Half hour for 2 blizzards. Staff was rude.
Atmosphere: 1
Food: 1
Service: 1
I am in line at the drive through right now and this guy made me wait forever to order and when I could finally order. Was a real jerk and made me repeat myself when I asked very clear and concise. Let’s see how long I sit in line before I get my order, shall we……
Atmosphere: 1
Food: 1
Service: 1
I got a chocolate extreme. A car in front of me. They had three or four of them. They flipped them upside down. Nothing came out. When it came to me. Mine was soft. She never turned it upside down. A Quarter way down. That’s as far as the chocolate went down. 3/4 it was just ice cream. With no chocolate . Sucks. I’ll never come back to that Dairy Queen again. They knew what they were doing.
Out of Diet Coke and Regular Coke and tables wobble. When asked if any diet drinks, told no by a gal. Other young man sais yes, they had Coke Zero.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Hot Fudge Sundae
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