So I ordered pizza here yesterday the food was all wrong it was not Brooklyn style nor square cut I called to see if they could do it I forgot to put it on my order he insured me that it was going to be squared cut pizza looks like a hole in it the driver was young & ride it was supposed to be a lady named Shelly come to find out she was the closing manager so why is it her name as the driver some rude kid showed up n I stated that it was supposed to be Shelly that’s when I found out she was the closing manager they also cut the tracker off n lies & says it was delivered knowing it wasn’t because I’m standing outside waiting on my order I did get my money back but I just wanted to share how they supposedly care about customers
Aaron Griffith
This is the most infuriating place in Omaha. One time an employee was drunk and I waited 40 minutes for my pickup order. Another time, I placed my order online and it was immediately canceled by this miserable place 5 minutes later, with no phone call or explanation. And, most recently, I walked into their lobby only to be told that their dining room is closed. Why don't they just lock their door? Seems stupid.I wish I could order delivery from 27th and Saint Mary's. Better food, better staff, faster service.Annoying, 0/10.At least their food is always hot.
Atmosphere: 1
Food: 3
Service: 1
Rosa Vallecillo
The manager Shelby needs training how to treat a customer, she is rude, disrespectful and she hung up the phone on me, she doesn't care about the customer. I'm a regular customer and everyone is always nice but I had a Very bad experience with this "manager", she should be the example.
Service: 1
Logan Polly
Waited 30 minutes before canceling order in app. Didn't pick up phone at all. Drove to store, not busy at all, and answered that they "didn't feel like doing the order".Idk what changed 3 months ago, but the store went downhill.
Atmosphere: 1
Food: 2
Service: 1
Tyler Geiger
Got one of my items wrong, completely left out another item, and when we called to try and resolve it they immediately put us on hold and didn’t come back. Contacted customer support for the fifteen minutes they didn’t answer ?
Atmosphere: 1
Food: 2
Service: 1
mike slagle
Food was sub par.
Atmosphere: 3
Food: 2
Service: 3
Cedric Bodley
My order was prepared just the way I requested and cooked to perfection.
Atmosphere: 5
Food: 5
Service: 5
Michaelle Vega-hernandez
They lost our order. Offered next order 1 free pizza. They asked for order # and proceeded when I got frustrated to tell me “Yea I’m not dealing with you and hung up” . Never again will I do business with them.
Atmosphere: 1
Food: 4
Service: 1
Adolfo Enriquez
I never got my 2 medium size pizza was told that is it was on the way but never came also I didn’t get my money back
Atmosphere: 1
Food: 1
Service: 1
Anthony Negrete
Worst place ever the wings under cooked and pan pizza burnt for a four dollar service charge lol I’m going to Pizza Hut
I would give a 0 if I could. The worst experience ordering food I have ever had. I placed my order over three hours ago, and while my order was marked as complete, I never received it. Was told by multiple workers, including the GM, that my order is on the way. I called a few times asking for the status of my order because the website was down and was hung up on. Train your employees because this is honestly embarrassing. The roads in Omaha are snowy right now, but that should not be your only excuse for delaying an order, especially when it was placed hours ago. Never offered a credit or refund on my order either. Truly mindboggling, do NOT order here!!!
Atmosphere: 1
Food: 1
Service: 1
dannon thomas
I placed an order online. And it never arrived. I called and was on hold over 15 minutes before I hung up… absolutely horrible. Never
Atmosphere: 1
Food: 1
Service: 1
LoveReignsDown Always
Always make it right when something is wrong. Very courteous and friendly. Excellent management.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Pepperoni Pizza with Jalapenos
Aylin Yes
Worst dominos in Omaha hands down pizza always never fails to disappoint and the employees are just rude and lazy 0 stars if I
Atmosphere: 1
Food: 1
Service: 1
Logan O'Riley
Order never arrived and they won't pick up the phone
So I ordered pizza here yesterday the food was all wrong it was not Brooklyn style nor square cut I called to see if they could do it I forgot to put it on my order he insured me that it was going to be squared cut pizza looks like a hole in it the driver was young & ride it was supposed to be a lady named Shelly come to find out she was the closing manager so why is it her name as the driver some rude kid showed up n I stated that it was supposed to be Shelly that’s when I found out she was the closing manager they also cut the tracker off n lies & says it was delivered knowing it wasn’t because I’m standing outside waiting on my order I did get my money back but I just wanted to share how they supposedly care about customers
This is the most infuriating place in Omaha. One time an employee was drunk and I waited 40 minutes for my pickup order. Another time, I placed my order online and it was immediately canceled by this miserable place 5 minutes later, with no phone call or explanation. And, most recently, I walked into their lobby only to be told that their dining room is closed. Why don't they just lock their door? Seems stupid.I wish I could order delivery from 27th and Saint Mary's. Better food, better staff, faster service.Annoying, 0/10.At least their food is always hot.
Atmosphere: 1
Food: 3
Service: 1
The manager Shelby needs training how to treat a customer, she is rude, disrespectful and she hung up the phone on me, she doesn't care about the customer. I'm a regular customer and everyone is always nice but I had a Very bad experience with this "manager", she should be the example.
Service: 1
Waited 30 minutes before canceling order in app. Didn't pick up phone at all. Drove to store, not busy at all, and answered that they "didn't feel like doing the order".Idk what changed 3 months ago, but the store went downhill.
Atmosphere: 1
Food: 2
Service: 1
Got one of my items wrong, completely left out another item, and when we called to try and resolve it they immediately put us on hold and didn’t come back. Contacted customer support for the fifteen minutes they didn’t answer ?
Atmosphere: 1
Food: 2
Service: 1
Food was sub par.
Atmosphere: 3
Food: 2
Service: 3
My order was prepared just the way I requested and cooked to perfection.
Atmosphere: 5
Food: 5
Service: 5
They lost our order. Offered next order 1 free pizza. They asked for order # and proceeded when I got frustrated to tell me “Yea I’m not dealing with you and hung up” . Never again will I do business with them.
Atmosphere: 1
Food: 4
Service: 1
I never got my 2 medium size pizza was told that is it was on the way but never came also I didn’t get my money back
Atmosphere: 1
Food: 1
Service: 1
Worst place ever the wings under cooked and pan pizza burnt for a four dollar service charge lol I’m going to Pizza Hut
Restaurantji Recommends
I would give a 0 if I could. The worst experience ordering food I have ever had. I placed my order over three hours ago, and while my order was marked as complete, I never received it. Was told by multiple workers, including the GM, that my order is on the way. I called a few times asking for the status of my order because the website was down and was hung up on. Train your employees because this is honestly embarrassing. The roads in Omaha are snowy right now, but that should not be your only excuse for delaying an order, especially when it was placed hours ago. Never offered a credit or refund on my order either. Truly mindboggling, do NOT order here!!!
Atmosphere: 1
Food: 1
Service: 1
I placed an order online. And it never arrived. I called and was on hold over 15 minutes before I hung up… absolutely horrible. Never
Atmosphere: 1
Food: 1
Service: 1
Always make it right when something is wrong. Very courteous and friendly. Excellent management.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Pepperoni Pizza with Jalapenos
Worst dominos in Omaha hands down pizza always never fails to disappoint and the employees are just rude and lazy 0 stars if I
Atmosphere: 1
Food: 1
Service: 1
Order never arrived and they won't pick up the phone