Dunkin'
10730 Q St, Omaha
(402) 502-8787
Recent Reviews
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Food/coffee is good, but I've had some issues with my food being wrong/missing items before.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Doughnut, Donuts
Literally always out of donuts. 2 days in a row I tried to get some for my son and apparently they’re completely out, and I’d go around 8-9am.
I want everyone who worked today STUDIED (11/30). They needed me to repeat my order way too many times (it was an iced latte with cold foam). Then when I finally got it, they forgot to add ESSPRESSO?!?! To a freakin latte. Thanks guys. Normally they’re way better than this.
Atmosphere: 4
Food: 3
Service: 3
Literally the nicest staff i’ve ever met in a fast food chain, they need to give the staff a raise or something because they made my whole day so quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Donuts
Great coffee. Decent food. Service is slower than the dmv.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Sandwich, Croissant
Very very very slow service.
Atmosphere: 1
Food: 4
Service: 1
Ordered a Spiced pumpkin iced latte & donut. When she handed me the drink I said "oh can I get whip cream", she said No and there was this awkward moment that we stared at each other. Okay? Then she said that would be a signature latte...wouldn't the appropriate response be yes, but it will cost an extra xyz....the picture on the board had whip cream on top of the drink. That's what I thought I was getting. I drove off with my sad drink with no whip. Tip- Keep the customer service strong from beginning to the end of the transaction.
Service: 3
They need to revisit what being a donut shop means!! Pretty sure corporate wouldn't like it that at 9am on a Sunday they were out of majority of their doughnuts. I was going to order 6 donuts but instead only ordered 2 because of this. Even if you have a morning rush, you specialize in donuts and therefore should be prepared for such. You lost revenue, Sorry your loss sincerely the ghost of John Wicks dog ?
Food: 1
Service: 1
Took 20 mins thru the drive thru to get 3 donuts...
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
The employee was ABSOLUTELY rude. She was blocking the donuts, barely speaking to me, and was on her phone the entire time while taking my order.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Officially deleted the app today due to the amount of times my order has not been correct. Will be going elsewhere for coffee from now.
Food: 1
Service: 1
They are usually pretty consistent, every once in awhile the service is slow but other than that they are great.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Sausage Egg and Cheese, Bagel
Pretty bad
Atmosphere: 1
Food: 1
Service: 1
Officially deleted the app today due to the amount of times my order has not been correct. Will be going elsewhere for coffee from now.
Food: 1
Service: 1
“We are out of cream for the rest of the week” how do you run out of cream? It’s milk… lol it’s only
Atmosphere: 1
Food: 1
Service: 2
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