Will never go back. The lady at the window was rude and basically threw the donuts at me through the window when I asked about the promotion. Donuts were not fresh and warm like always. Good luck dunkin if you employ people like that. This was at 615 am. Worthless.
Atmosphere: 1
Food: 1
Service: 1
Devin
Being a resident at the apartments nearby, customers really need to come in through the parking area instead of blocking traffic out to 144th
Update 2/25: Donuts still hard, tasting like they're two or three days old. Nothing is fresh anymore.
Elijah Glass
I get it’s not the employees fault, they don’t make the rules, but if you don’t have donuts, don’t sell the donuts and not offer a refund, went in and ordered 8 things, 6/8 things they did not have and 2 of the things I bought separately they did not refund, then told me that they were in there with no manager, how do you have what looks like 2 highschoolers and no managers running the place, never come here unless you like being disappointed, the staff was real respectful
Atmosphere: 1
Food: 1
Service: 3
Wais Tice
Poor service and worst staff ever include manager I order online and waited 30 mins on the drive thru still they refused my order and being rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Boston Creme, Assorted Half Dozen or Dozen Donuts, English Muffin
Christopher Rath Sr.
The female working had the customer service skills of a rock. And to add to it, they didn’t have most of their products. They need new morning workers and product
Atmosphere: 1
Food: 1
Service: 1
Aubrey Jones
I stopped here on Black Friday for an order of 12 powdered sugar munchkins. (They were out of glazed and also out of the snacking bacon.) I waited in line behind 5-6 cars for a total of nearly 30 mins. The person at the window was friendly, but had to ask what I had ordered. Not the biggest deal, since it was busy. I tried to be quick, as there was still a line behind me. I got home and... 6 chocolate and 6 blueberry munchkins were in the bag. My fault for not reading the room and double checking. But for nearly 20 mins of prep time, I'd hoped for the right order.
Food: 1
Service: 2
A He
Dunking donuts was good long ago.
Atmosphere: 2
Food: 2
Service: 3
Angela Kingsley
To the manager- we came in on Veterans Day and your employee Christian was very welcoming and happily treated my husband with respect. You need to give this young man a raise! He provided excellent customer service!!! We will be back because of him!!! (We went to Krispy Kreme and received better service from Christian. )
Atmosphere: 5
Food: 5
Service: 5
Heather Butler
Slow, couldn’t substitute orange juice instead of coffee for meal staff rude. 10 minutes waiting for food.
Atmosphere: 2
Food: 2
Service: 2
J D
I ordered my food to pick up and when it arrived it was already ready. The coffee was very good. I didn't give it 5 stars because I wanted the original bag and they gave me another one. But it was still tasty.
Placed our easy order, 2 coffee’s and 2 doughnuts at 9:20 this morning. Sat in the line for 20 minutes. Finally got up there and sat another 6 minutes while the kid was walking around like he didn’t have a clue what to do. We finally drove away. Very disappointed
Service: 1
Ryan Mulick
Not sure what is wrong with this location but they either need more employees or better employees. Ordered a xl coffee and a breakfast sandwich . Coffee was ready when I got to the window but the person working the window had to also make the sandwich. Coffee was none drinkable due to bad creamer. . Will never use this location again. It’s always like this.
Atmosphere: 1
Food: 1
Service: 1
James B
Manager yelling at kids passing by?? Doors locked without any rhyme or reason. Don't order online unless you have a car and time to use the drive through.
Parking: open spaces ):
Atmosphere: 1
Food: 3
Service: 1
Brandy b
GET NEW MANAGERS/MANAGEMENT AT THIS LOCATION! FOOD STANDARDS ARE SET FOR A REASON AND YOURS ARENT EVEN HITTING THE MINIMUM! THIS LOCATION HAS BEEN GOING DOWNHILL FOR A WHILE. DO BETTER!!
Jon Mowers
So very slow, 25 minutes to order and get a drink and there were only 2 cars in line. Probably understaffed
Will never go back. The lady at the window was rude and basically threw the donuts at me through the window when I asked about the promotion. Donuts were not fresh and warm like always. Good luck dunkin if you employ people like that. This was at 615 am. Worthless.
Atmosphere: 1
Food: 1
Service: 1
Being a resident at the apartments nearby, customers really need to come in through the parking area instead of blocking traffic out to 144th
Update 2/25: Donuts still hard, tasting like they're two or three days old. Nothing is fresh anymore.
I get it’s not the employees fault, they don’t make the rules, but if you don’t have donuts, don’t sell the donuts and not offer a refund, went in and ordered 8 things, 6/8 things they did not have and 2 of the things I bought separately they did not refund, then told me that they were in there with no manager, how do you have what looks like 2 highschoolers and no managers running the place, never come here unless you like being disappointed, the staff was real respectful
Atmosphere: 1
Food: 1
Service: 3
Poor service and worst staff ever include manager I order online and waited 30 mins on the drive thru still they refused my order and being rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Boston Creme, Assorted Half Dozen or Dozen Donuts, English Muffin
The female working had the customer service skills of a rock. And to add to it, they didn’t have most of their products. They need new morning workers and product
Atmosphere: 1
Food: 1
Service: 1
I stopped here on Black Friday for an order of 12 powdered sugar munchkins. (They were out of glazed and also out of the snacking bacon.) I waited in line behind 5-6 cars for a total of nearly 30 mins. The person at the window was friendly, but had to ask what I had ordered. Not the biggest deal, since it was busy. I tried to be quick, as there was still a line behind me. I got home and... 6 chocolate and 6 blueberry munchkins were in the bag. My fault for not reading the room and double checking. But for nearly 20 mins of prep time, I'd hoped for the right order.
Food: 1
Service: 2
Dunking donuts was good long ago.
Atmosphere: 2
Food: 2
Service: 3
To the manager- we came in on Veterans Day and your employee Christian was very welcoming and happily treated my husband with respect. You need to give this young man a raise! He provided excellent customer service!!! We will be back because of him!!! (We went to Krispy Kreme and received better service from Christian. )
Atmosphere: 5
Food: 5
Service: 5
Slow, couldn’t substitute orange juice instead of coffee for meal staff rude. 10 minutes waiting for food.
Atmosphere: 2
Food: 2
Service: 2
I ordered my food to pick up and when it arrived it was already ready. The coffee was very good. I didn't give it 5 stars because I wanted the original bag and they gave me another one. But it was still tasty.
Restaurantji Recommends
Placed our easy order, 2 coffee’s and 2 doughnuts at 9:20 this morning. Sat in the line for 20 minutes. Finally got up there and sat another 6 minutes while the kid was walking around like he didn’t have a clue what to do. We finally drove away. Very disappointed
Service: 1
Not sure what is wrong with this location but they either need more employees or better employees. Ordered a xl coffee and a breakfast sandwich . Coffee was ready when I got to the window but the person working the window had to also make the sandwich. Coffee was none drinkable due to bad creamer. . Will never use this location again. It’s always like this.
Atmosphere: 1
Food: 1
Service: 1
Manager yelling at kids passing by??
Doors locked without any rhyme or reason. Don't order online unless you have a car and time to use the drive through.
Parking: open spaces ):
Atmosphere: 1
Food: 3
Service: 1
GET NEW MANAGERS/MANAGEMENT AT THIS LOCATION! FOOD STANDARDS ARE SET FOR A REASON AND YOURS ARENT EVEN HITTING THE MINIMUM! THIS LOCATION HAS BEEN GOING DOWNHILL FOR A WHILE. DO BETTER!!
So very slow, 25 minutes to order and get a drink and there were only 2 cars in line. Probably understaffed
Food: 3
Service: 1
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