Fernando's On Pacific

7555 Pacific St, Omaha
(402) 399-8006

Recent Reviews

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Ann Giandinoto

Food was bad

Atmosphere: 3

Food: 1

Service: 1

BREADCRUMB

Excellent food and service! Make sure to pace yourself the portions are generous!

Atmosphere: 5

Food: 5

Service: 5

Korbin Hass

Worst meal I had there, been there b4 and good.

Atmosphere: 2

Food: 2

Service: 2

Dude Man

Me gusta! Nachos are great plenty of cheese! Wish there were more hots and salsa though! Delicious!

Dee Lang

My first time here, waiting for son to land at airport. Asked server what was good and she recommended the Blanco enchilada. This was so yummy!! Im a Houstonian married to an Nebraska guy and won't lie, when I pulled up I almost left as outside is not that awesome but who cares, the chorizo with beef and add the queso then charred where you have that crunchy cheese...oh yeah!

Atmosphere: 5

Food: 5

Service: 5

Katie Scott

The queso tastes like white breakfast gravy, their chorizo tastes like Italian/breakfast sausage, salsa and rice are tasteless.

Atmosphere: 1

Food: 1

Service: 4

Scott Woodford

Hadn't been to Fernando's for years but glad we went back last night. Food and drinks were really good, reasonably priced, big portions and the staff is great (shoutout to Shaggy the bartender)!

Atmosphere: 4

Food: 5

Service: 5

Shannon Gensler

I love this place❣️

Rico Patterson

If you want some real authentic Mexican food that you don't have to worry about if it's mystery meat or reptile like alvarado's. Come to Fernando's. They don't racially profile you and treat you according like Alvarado's!

Atmosphere: 5

Food: 5

Service: 5

Ingrid Hagberg

The best nachos and margaritas in Omaha!

Atmosphere: 5

Food: 5

Service: 5

Jeff Ingraham

Great food ample portions and nice staff

Atmosphere: 5

Food: 5

Service: 5

Tidus Binbotaj

If you value good service and respect as a customer, avoid Fernando’s on Saturdays.

There is a manager on duty named Tanisha who creates one of the most hostile and unprofessional atmospheres I’ve ever experienced in a restaurant. Instead of supporting her team and serving customers, she bullies employees to the point they’re afraid to even approach her. That kind of leadership has no place in hospitality.

My daughter and I have a weekend tradition chips and dip from Fernando’s. It’s supposed to be our little moment together. Normally, they’ll sell me the dip on its own, no problem. But this past Saturday, Tanisha flat-out refused. Not because she couldn’t, but because she wouldn’t. She didn’t want to press a few extra buttons, so instead of making a sale, she chose to be dismissive and rude. Think about that: a manager turning away paying customers, with attitude on top of it.

When I tried to use a $5 coupon from the app something meant to welcome customers back she talked over me, as if my voice didn’t matter. I wasn’t asking for anything free. I was simply using the offers Fernando’s itself provides, and paying full price otherwise.

Here’s the bottom line: in this business, respect is everything. Customers aren’t an inconvenience. Employees shouldn’t be treated like burdens. And managers shouldn’t poison the experience with arrogance and hostility. If you wouldn’t use that tone with your family or with God you shouldn’t use it with customers.

Fernando’s ownership: take note. You’re losing loyal customers not because of the food, but because of poor leadership. Until Tanisha is either retrained or removed from management, I strongly suggest people skip this location on Saturdays.

Atmosphere: 4

Food: 5

Service: 1

Bruce Keyes

Great fajitas and we had a great server

Atmosphere: 5

Food: 5

Service: 5

Mike R

I've eaten at Fernandos many times. Fernandos offers phenomenal quality and customer service. The best Mexican food in Omaha.

Atmosphere: 5

Food: 5

Service: 5

Jane Smith

stopped in real quick for some drinks and guac, both were pretty good and our waitress (i believe her name was linda) was incredibly sweet and attentive!!! service was great :)

Atmosphere: 5

Food: 5

Service: 5

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