Firehouse Subs 72 Crossing

715 S 72nd St, Omaha
(402) 619-5501

Recent Reviews

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melinda spencer

Went to this location and when I go to the counter to order. There was a lady counting the cash in register. There was a young girl next to her that stated we can only accept card payments because we already counted the register, I stated they were open until 900 pm
And there was no sign stating the only accept card payments. The lady counting money raised her voice and said that’s why we are telling u now. I explained I went out of my way to to get there to order food. The young girl said u can get out of here and go someplace else. Horrible experience, they just lot a 75.00 order.

Atmosphere: 1

Marci Neylon

I had never been to this restaurant before. I was pleasantly surprised.. The bread was toasted.. I would call it a medium-rare toasting!! I had the club sandwich.. The meat is a shaved meat and warmed.. sooo yummy!!

Only 2 things in my humble opinion that could use a change.. the free pickle spear was a cheaper pickle version.. I would have preferred more of a deli (kosher dill) pickle..
My 2nd issue would be the smaller bags of chips.. I understand the need to be more cost effective in this day and age.

Overall.. Would I eat here again?? Heck Yeah.. and I will tell everyone I come across that they need to eat here!!

P.s. some of the tables wobble.. beware.. lol

Atmosphere: 5

Food: 5

Service: 5

Seth Rinderknecht (Rinderfinkle)

I ate here for lunch. All the staff here were very pleasant and had smiles on their faces. They were the perfect balance between friendly and efficient. The lobby, tables, and soda machine were all clean. I applaud the services here and hope they continue.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Steamer

Brianna Thompson

mac and cheese was ass. looks like custard and was half cold 🥴😮‍💨

Atmosphere: 3

Food: 2

Service: 3

Lil Curly

Got pineapple hot sauce never heard of such a thing this place is definitely 🔥

Food: 5

Robin Miller

Staff is very friendly. Food good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch, Hook & Ladder

Susan Benson

I tried their new French dip and my son got the hook and ladder. Very good choice. The French Dip was really good and I will definitely get that again .both sandwiches were fresh and quickly made. We will return another time. Thanks for the grest service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook & Ladder

Steve Pellatz

Best subs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Steak & Cheese Combo

Nagwa Abdel-latif

Liked the place
Food is great
Friendly staff
Clean

Parking: Lots of spots

Atmosphere: 5

Food: 5

Service: 5

Cynthia Mandel

Very small GF bun. Little meat and nothing else. No onions, tomtato etc. Bun was dry and hard to chew. For the price we paid for the sandwich it was a major disappoitment. Will stick with Jersey Mike 's. They make a much better sandwich.

Atmosphere: 3

Food: 2

Service: 3

KELLY ANDERSON

Never had a bad sandwich!!!

Atmosphere: 5

Recommended dishes: New York Steamer

Neil Holland

Just got the thanksgiving Samich and it was super fire! Also Great

Atmosphere: 5

Food: 5

Service: 5

Christy Carnahan

Hands down the absolute worst sandwich I've ever had in my life and the manager wouldn't even replace it. She was rude to my son too. I come here often and this was super disappointing. I work in the industry and this location is severely lacking in customer service and quality of the product. I've been to other locations and they are much better. I'll never return. Paid $30 for 2 sandwiches and they were improperly prepped, tasted like the meat was old, and the bread was soggy. I'm super disappointed.

Recommended dishes: Hook and Ladder Sub

Peggy Mcginnis

Samarie very helpful! I hope every time I come to get subs she helps me. Super friendly, helpful!! Great staff! Fast friendly and smiling! Thank you Samarie!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

Mike Foster

Food is just 'OK'. Of all the sub shops in the area, nothing jumps out as anything special here when it comes to taste and presentation. A little pricy for what you get compared to other establishments.

Atmosphere: 5

Food: 3

Service: 5

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Firehouse Subs 72 Crossing

715 S 72nd St, Omaha, NE 68114
(402) 619-5501