Paid 13 for a sandwich I threw away ;( I love firehouse subs in lincoln so was dissapointed when the bread hear was so hard and dry I couldn't eat it Hardly any sauce, cashier used same gloves and handling money when making sandwiches Luckily I threw bread away, I noticed that afterwards
Food: 1
Kim Meyer
The people that work here are always friendly and welcoming! Food is always delicious! It is open! Not sure why google states temporarily closed?
Atmosphere: 4
Food: 5
Service: 5
John D
Waited at the counter for a few minutes to order my food. A few employees looked at me. No one bothered to even say hello or ask to take my order. No other customers in the store. Are they on drugs or just lazy? Very awkward experience and will not be returning to this location.
Service: 1
Hailey Brull
I constantly rave about how amazing Firehouse Subs is. Yesterday I decided to choose Firehouse Subs for Lunch. I will never be back to this location. The service was below par and unprofessional. I just received a new card in the mail and accidentally handed them my old one by mistake. When the payment did not go though.The young cashier sitting in a chair screamed: “ Your payment was declined!” So not only did everyone in the establishment hear her, when paying with my correct card I was stared down like a criminal and not handed my cup for a drink until payment was approved. Accidents happen, I would’ve ignored the behavior but then my sandwich was terrible. It was swimming in italian dressing by the time I got home it was soggy. I asked for no pickle spear but still got one. The Mac and Cheese was terrible. I was scared they might have tampered with my food so I did not eat any of it and will now have to drive out of my way if I ever decide I want to give Firehouse Subs another chance at a different location.
Atmosphere: 1
Food: 1
Service: 1
Sir Lewis Cap'n of the Burnt Cookie
This place is OPEN. Food was done right. But they are open for dine in seating. Google, for some reason has not fixed this issue.
Atmosphere: 5
Food: 5
Service: 5
Charles Edelman
This place IS OPEN. Google maps is incorrect on temp closed. Food was great. But please know, they are opened and ready for customers.
Wheelchair accessibility: Wheelchair ramp in front of the doors.
Atmosphere: 5
Food: 5
Service: 5
Carrie Meyer
Unfortunate Experience at Firehouse Subs Orchard Plaza in OmahaJanuary 25, 2024We have been regular customers at the Firehouse Subs in Omaha for several years, but our visit today was deeply disappointing and concerning. Our family stopped by for lunch and, to our surprise, an incident occurred that has left us uncomfortable about returning.Firstly, we noticed an employee, who later turned out to be the same person serving us, engaging in suspicious behavior in his car. This was concerning, but we didn't expect it to affect our visit.However, the situation escalated unexpectedly. After we had settled at our table with our food and the chips we purchased, this employee approached us, accusing us of stealing the potato chips. We were taken aback by this baseless accusation. What made it worse was his refusal to believe us even after we showed our receipt as proof of purchase. Being called liars in front of other customers was embarrassing and unacceptable.This experience was not only uncomfortable but also quite bizarre, especially considering our previously positive experiences at this location. We value honest and respectful service, and this incident unfortunately did not meet those standards. We hope that this feedback is taken seriously, as we believe everyone deserves to have a pleasant dining experience without such accusations or confrontations.
Atmosphere: 1
Service: 1
Jason Weaver
Gluten free bread option here is hands down the best, compared to other chains. They are also one of the few places that still have Coke Freestyle machines. We had super friendly service from the lone staff person here on a Sunday at lunchtime.
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Sub, Brisket Sandwich
Brian Glaser
Soggy pickles. Other than that, this is an excellent lunch location.
Fantastic lunch spot! I tried the Jamaican Jerk turkey sandwich which was fantastic ? excellent flavors and the turkey was perfection.He tired the new york steamer and really enjoyed it too. Friendly employees and fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey Breast Sub
John Reardon
The firehouse at 132 and center is just awesome. Staff very friendly. Very clean store good atmosphere
Kristie Garcia
There new pepperoni meatball sub it the best thing ever served. It's my favorite place for meatball subs now and I will definitely recommend.
Great sandwiches.
Kid-friendliness: Kid-friendly
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 4
Food: 5
Service: 5
Paid 13 for a sandwich I threw away ;( I love firehouse subs in lincoln so was dissapointed when the bread hear was so hard and dry I couldn't eat it
Hardly any sauce, cashier used same gloves and handling money when making sandwiches
Luckily I threw bread away, I noticed that afterwards
Food: 1
The people that work here are always friendly and welcoming! Food is always delicious! It is open! Not sure why google states temporarily closed?
Atmosphere: 4
Food: 5
Service: 5
Waited at the counter for a few minutes to order my food. A few employees looked at me. No one bothered to even say hello or ask to take my order. No other customers in the store. Are they on drugs or just lazy? Very awkward experience and will not be returning to this location.
Service: 1
I constantly rave about how amazing Firehouse Subs is. Yesterday I decided to choose Firehouse Subs for Lunch. I will never be back to this location. The service was below par and unprofessional. I just received a new card in the mail and accidentally handed them my old one by mistake. When the payment did not go though.The young cashier sitting in a chair screamed: “ Your payment was declined!” So not only did everyone in the establishment hear her, when paying with my correct card I was stared down like a criminal and not handed my cup for a drink until payment was approved. Accidents happen, I would’ve ignored the behavior but then my sandwich was terrible. It was swimming in italian dressing by the time I got home it was soggy. I asked for no pickle spear but still got one. The Mac and Cheese was terrible. I was scared they might have tampered with my food so I did not eat any of it and will now have to drive out of my way if I ever decide I want to give Firehouse Subs another chance at a different location.
Atmosphere: 1
Food: 1
Service: 1
This place is OPEN. Food was done right. But they are open for dine in seating. Google, for some reason has not fixed this issue.
Atmosphere: 5
Food: 5
Service: 5
This place IS OPEN. Google maps is incorrect on temp closed. Food was great. But please know, they are opened and ready for customers.
Wheelchair accessibility: Wheelchair ramp in front of the doors.
Atmosphere: 5
Food: 5
Service: 5
Unfortunate Experience at Firehouse Subs Orchard Plaza in OmahaJanuary 25, 2024We have been regular customers at the Firehouse Subs in Omaha for several years, but our visit today was deeply disappointing and concerning. Our family stopped by for lunch and, to our surprise, an incident occurred that has left us uncomfortable about returning.Firstly, we noticed an employee, who later turned out to be the same person serving us, engaging in suspicious behavior in his car. This was concerning, but we didn't expect it to affect our visit.However, the situation escalated unexpectedly. After we had settled at our table with our food and the chips we purchased, this employee approached us, accusing us of stealing the potato chips. We were taken aback by this baseless accusation. What made it worse was his refusal to believe us even after we showed our receipt as proof of purchase. Being called liars in front of other customers was embarrassing and unacceptable.This experience was not only uncomfortable but also quite bizarre, especially considering our previously positive experiences at this location. We value honest and respectful service, and this incident unfortunately did not meet those standards. We hope that this feedback is taken seriously, as we believe everyone deserves to have a pleasant dining experience without such accusations or confrontations.
Atmosphere: 1
Service: 1
Gluten free bread option here is hands down the best, compared to other chains. They are also one of the few places that still have Coke Freestyle machines. We had super friendly service from the lone staff person here on a Sunday at lunchtime.
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Sub, Brisket Sandwich
Soggy pickles. Other than that, this is an excellent lunch location.
Food: 4
Service: 5
Recommended dishes: Brisket Sandwich
Restaurantji Recommends
Fantastic lunch spot! I tried the Jamaican Jerk turkey sandwich which was fantastic ? excellent flavors and the turkey was perfection.He tired the new york steamer and really enjoyed it too. Friendly employees and fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey Breast Sub
The firehouse at 132 and center is just awesome. Staff very friendly. Very clean store good atmosphere
There new pepperoni meatball sub it the best thing ever served. It's my favorite place for meatball subs now and I will definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball Sub
Yummy sandwiches mmmmm
Atmosphere: 5
Food: 5
Service: 5
Great sandwichs, great people
Loading...