Works in a pinch. Convienient. A few interesting menu options, but not much for comfort food or smaller appetites. Decent tap options. Higher price than I cared for, but expecting a hotel.
Atmosphere: 3
Food: 3
Service: 3
uncannymanny
Sandre and i are always marriot patrons but ill tell you what, hilton gardens is giving them a run fir the miney!! Why you may ask well see fo r yourself! very very warm room with very cozy lighting (pics) view of the omaha akyline..made us miss our old stopping ground . Complimemtary bottled water (2$) included and we thought the spencers in the bssement was the same kind of dpencers at the mall but no its a steak house!!! Looks very very good on the menu. ***TOILET CLOGS** easily, vonsider yourself warned. poor suction fron the mainline maybe? in our old house the water woild get really hot and spray less hard when someone flushesthe toilets.... maybe a plumber would know? MY ONLY COMPLIANT ps. if you order ramen from the ramen restaurant it comes and you have to make it yourself. Maybe dont
gloriafrazier
Once arrival at the hotel the staff greeted you with a smile and openly welcome to the hotel. The service was not a long wait, everything was explain to as where things were and if we needed help or assistant with anything feel free to ask. I would recommended this hotel to everyone who's visiting Neberska.
frankl380
Excellent stay at a quality hotel. Not the best beds but the location is great being in the middle of downtown. Staff very friendly and helpful. Lobby breakfast was good (but not cheap). Will stay here again.
iver0185
Good location. Friendly staff. Close parking. Clean rooms. Pool was super busy and you could hear street noise in the evening because people think they need to rev their engines downtown. Hotel felt safe and near downtown...everything is within walking distance.
LilLee2023
The location in proximity to the CHI Health Convention Center was great! Attractions, restaurants, bars were all within walking distance. Covered parking garage was $19.00 per night and you had to use your room key card to scan to exit/open the gate guard. The laundry facility is coin or app user friendly. The bed was nice and firm. As with COVID, housekeeping was on certain days that the guest can update as needed. A lovely hotel with friendly staff.
New_friends_GR
I was on a solo trip to Omaha in April 2023 and had booked a room at this Hilton Garden Inn (for three nights) because I love Hilton properties, I'm a Hilton Honors members, and because I wanted to stay in downtown Omaha. Overall, I really enjoyed my stay here! I arrived at around 5 p.m. on a Thursday. My check-in experience went quickly and smoothly. My room (#812) was clean and comfortable... no concerns there. Plus, parking at the garage right next door (attached) to the hotel was very convenient. I think I paid around $19 per night to park, but I didn't think that was a huge deal. I just enjoyed the location of the hotel very much! Overall, I'd say that the customer service at the hotel was quite good. There was just one hiccup with that. I had asked for housekeeping service for each of my stayover days but didn't realize I needed to specify the "full" service (with the bed being made) for the first of my two stayover days. Housekeeping took care of the towels and other basics but didn't make the bed... perhaps because I didn't specify that. I did specify it, though, for my second stayover day and it was taken care of! On Friday morning, I ate breakfast at the hotel and applied my $10 Hilton Honors food-and-beverage discount toward that. It was pretty good! I also loved the fact that I got to enjoy a few drinks at the bar on my first and third nights of my stay. I enjoyed my conversation with the young man who was bartending those nights. The only things I didn't like about the hotel were 1) the fact that the indoor pool doesn't have a hot tub, and 2) the fact that there's no business center computer for guests to use. I know that a lot of hotels (including Hilton properties) are starting to do away with those amenities, but it's still a bit disappointing. Overall, I had a pleasant stay and would have no qualms about staying there again in the future!
Trail1998
Stayed in this hotel for two nights while attending an event in Omaha. The location is very good you’re within walking distance of the CHI Center and old town Omaha. There is a steakhouse in the hotel and a fantastic restaurant across the street. The prices are reasonable, and the staff is so cheerful and welcoming. Highly recommend!
cheyennem466
Writing this review as I lay awake in bed all night due to dogs barking for hours in a room near mine. I called the front desk and let them know and they said they were working on it. Literally will not be getting one wink of sleep. There is absolutely no way they should be charging the price they do if this is how the service is.
rjb4545
Room was clean, staff at desk was welcoming, location to downtown is great, breakfast was made perfectly and very quickly, very comfortably lobby and lounge. Have stayed here many times and will again.
Two weeks in a row, staying for 5 nights as a diamond member. Both weeks asked for an upgrade even was willing to pay for it through the app. Neither week didn’t get to pick my room was assigned it when I mobile checked in. Two weeks in a row have a room with a nasty bath tub that is undersized.
judithlO3358WU
Decent place to be, we were mischarged, then corrected then mischarged again, for one thing. The hotel seems a bit run down and dated, with style of bathrooms, doors, furniture, worn carpets, food areas mostly closed off, funky parking arrangement with a bank. Elevators worked well. Our room was 194.00 per night, and I thought that was a bit much even with honors program, and senior discounts.
Sandragamboa02
This is our go to when we are visiting my dad. It is in the heart of downtown just minutes from the Market. The staff is extremely friendly, always helpful and professional. The only thing I would change is how late the kitchen stays open. LOVE THIS HILTON!
roadtraveler79
This hotel has a lot of conveniences. The parking garage adjacent to the hotel makes it easy to park and get to the hotel and the location is great for the Old Market area. It is close to the Gene Leahy mall and we were able to walk in minutes to a number of restaurants and shops. The lobby is beautiful and the room was very clean and bed was comfortable. We took advice from other reviewers and got a room on the top floor which rewarded us with great views of the city. I did find the traffic noise to be distracting at night. We even chose a room facing East and not directly on Dodge and still found myself waking up throughout the night. For travelers using the parking garage, we found it difficult to navigate when you first enter. Many cars including ours, turned right initially upon entering versus going straight, which leads you to the bottom level that has very limited parking and makes it difficult to turn around and get back to go up the ramp. Overall, a good stay and would consider staying here again.
Ang7557
The room was clean, comfortable bed and was in walking distance to the Old Market! Several eating and shopping places in the area we walked to as well. Staff was friendly and very helpful with recommendations as to where to eat as well as a little map to help us get there!
Works in a pinch. Convienient. A few interesting menu options, but not much for comfort food or smaller appetites. Decent tap options. Higher price than I cared for, but expecting a hotel.
Atmosphere: 3
Food: 3
Service: 3
Sandre and i are always marriot patrons but ill tell you what, hilton gardens is giving them a run fir the miney!! Why you may ask well see fo r yourself! very very warm room with very cozy lighting (pics) view of the omaha akyline..made us miss our old stopping ground . Complimemtary bottled water (2$) included and we thought the spencers in the bssement was the same kind of dpencers at the mall but no its a steak house!!! Looks very very good on the menu. ***TOILET CLOGS** easily, vonsider yourself warned. poor suction fron the mainline maybe? in our old house the water woild get really hot and spray less hard when someone flushesthe toilets.... maybe a plumber would know? MY ONLY COMPLIANT ps. if you order ramen from the ramen restaurant it comes and you have to make it yourself. Maybe dont
Once arrival at the hotel the staff greeted you with a smile and openly welcome to the hotel. The service was not a long wait, everything was explain to as where things were and if we needed help or assistant with anything feel free to ask. I would recommended this hotel to everyone who's visiting Neberska.
Excellent stay at a quality hotel. Not the best beds but the location is great being in the middle of downtown. Staff very friendly and helpful. Lobby breakfast was good (but not cheap). Will stay here again.
Good location. Friendly staff. Close parking. Clean rooms. Pool was super busy and you could hear street noise in the evening because people think they need to rev their engines downtown. Hotel felt safe and near downtown...everything is within walking distance.
The location in proximity to the CHI Health Convention Center was great! Attractions, restaurants, bars were all within walking distance. Covered parking garage was $19.00 per night and you had to use your room key card to scan to exit/open the gate guard. The laundry facility is coin or app user friendly. The bed was nice and firm. As with COVID, housekeeping was on certain days that the guest can update as needed. A lovely hotel with friendly staff.
I was on a solo trip to Omaha in April 2023 and had booked a room at this Hilton Garden Inn (for three nights) because I love Hilton properties, I'm a Hilton Honors members, and because I wanted to stay in downtown Omaha. Overall, I really enjoyed my stay here! I arrived at around 5 p.m. on a Thursday. My check-in experience went quickly and smoothly. My room (#812) was clean and comfortable... no concerns there. Plus, parking at the garage right next door (attached) to the hotel was very convenient. I think I paid around $19 per night to park, but I didn't think that was a huge deal. I just enjoyed the location of the hotel very much! Overall, I'd say that the customer service at the hotel was quite good. There was just one hiccup with that. I had asked for housekeeping service for each of my stayover days but didn't realize I needed to specify the "full" service (with the bed being made) for the first of my two stayover days. Housekeeping took care of the towels and other basics but didn't make the bed... perhaps because I didn't specify that. I did specify it, though, for my second stayover day and it was taken care of! On Friday morning, I ate breakfast at the hotel and applied my $10 Hilton Honors food-and-beverage discount toward that. It was pretty good! I also loved the fact that I got to enjoy a few drinks at the bar on my first and third nights of my stay. I enjoyed my conversation with the young man who was bartending those nights. The only things I didn't like about the hotel were 1) the fact that the indoor pool doesn't have a hot tub, and 2) the fact that there's no business center computer for guests to use. I know that a lot of hotels (including Hilton properties) are starting to do away with those amenities, but it's still a bit disappointing. Overall, I had a pleasant stay and would have no qualms about staying there again in the future!
Stayed in this hotel for two nights while attending an event in Omaha. The location is very good you’re within walking distance of the CHI Center and old town Omaha. There is a steakhouse in the hotel and a fantastic restaurant across the street. The prices are reasonable, and the staff is so cheerful and welcoming. Highly recommend!
Writing this review as I lay awake in bed all night due to dogs barking for hours in a room near mine. I called the front desk and let them know and they said they were working on it. Literally will not be getting one wink of sleep. There is absolutely no way they should be charging the price they do if this is how the service is.
Room was clean, staff at desk was welcoming, location to downtown is great, breakfast was made perfectly and very quickly, very comfortably lobby and lounge. Have stayed here many times and will again.
Restaurantji Recommends
Two weeks in a row, staying for 5 nights as a diamond member. Both weeks asked for an upgrade even was willing to pay for it through the app. Neither week didn’t get to pick my room was assigned it when I mobile checked in. Two weeks in a row have a room with a nasty bath tub that is undersized.
Decent place to be, we were mischarged, then corrected then mischarged again, for one thing. The hotel seems a bit run down and dated, with style of bathrooms, doors, furniture, worn carpets, food areas mostly closed off, funky parking arrangement with a bank. Elevators worked well. Our room was 194.00 per night, and I thought that was a bit much even with honors program, and senior discounts.
This is our go to when we are visiting my dad. It is in the heart of downtown just minutes from the Market. The staff is extremely friendly, always helpful and professional. The only thing I would change is how late the kitchen stays open. LOVE THIS HILTON!
This hotel has a lot of conveniences. The parking garage adjacent to the hotel makes it easy to park and get to the hotel and the location is great for the Old Market area. It is close to the Gene Leahy mall and we were able to walk in minutes to a number of restaurants and shops. The lobby is beautiful and the room was very clean and bed was comfortable. We took advice from other reviewers and got a room on the top floor which rewarded us with great views of the city. I did find the traffic noise to be distracting at night. We even chose a room facing East and not directly on Dodge and still found myself waking up throughout the night. For travelers using the parking garage, we found it difficult to navigate when you first enter. Many cars including ours, turned right initially upon entering versus going straight, which leads you to the bottom level that has very limited parking and makes it difficult to turn around and get back to go up the ramp. Overall, a good stay and would consider staying here again.
The room was clean, comfortable bed and was in walking distance to the Old Market! Several eating and shopping places in the area we walked to as well. Staff was friendly and very helpful with recommendations as to where to eat as well as a little map to help us get there!
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