Employees used bad words while talking to each other in front of my 6th grader and 9th grader. Not a good experience
Atmosphere: 1
Food: 5
Service: 1
Pam Haizlip
I placed an order for delivery 3/6 5pm. 6:30pm still no pizza. Called a few times explained what the situation was- I just wanted to know the status. I asked to speak to the manager and was put on hold. Then I got a voicemail to leave a message. I called back and the employee told me I couldn’t talk to the manager and when I did get the order I could bring it to the restaurant and they would refund my money. He hung back up on me 3 times. The pizza was delivered at 7pm. I asked for a refund because I paid with my hard earned money like all of you. I can afford to order out but splurged for myself one night. The employee showed no respect and talked over me the entire time not listening to a word I was saying. Late late delivery, cold food, and to top it off with complete disrespect for another human being-never order from this location. I never will again.
Food: 1
Service: 1
Amy G
Incompetent staff that is very disrespectful towards women. Cheated me out of $32 because they couldn't follow a simple request.
Atmosphere: 1
Food: 1
Service: 1
Mariah Greco
Mariah
1 Star • 2025-02-28 Ive ordered from this store now 3-4 times because its closest to my house, (Im a nurse & single mother) and eachtime the customer service gets worse and worse, and each and every time ive ordered its been incomplete or incorrect. I called to explain this issue to the manager, who refused to help service me or even listen to my complaints because she said I ordered through DoorDash, so it "wasnt her issue to resolve". However , I was willing to pay the difference for my items to make my children happy after a long work week. BUT, due to the lack of customer service through the dasher & then the attitude and lack of appropriate customer service from the 108th and maple location female daytime manager I had decided to let her know I would be contacting corporate. The manager became very clearly agitated, we let them fix their mistake since it was godfathers employee who messed up originally not ringing in a $28 dollar pizza, NOT doordash's mistake, but godfathers employee. My son went into the store to retrieve the pizza and the manager came forward as hostile towards him as well, assuming she was expecting me, who had orginally called. Anyways, We ordered the remainder of our order from a different godfathers location and explained our situation to which they comped our whole order and accomodated us better than we originally asked or ever could have imagined. Genuine compassion or even being friendly could have avoided so much stress. PLEASE AVOID THIS LOCATION. God fathers is an amazing company, it is the management at this specific location that caused issues.
Atmosphere: 1
Food: 1
Service: 1
M.D Clark
DO NOT ORDER FROM HERE TOOK OVER AN HOUR AND A HALF FOR DELIVERY. they told me it would be half hour.
Erica Nelson
Ordered delivery food came cold. Didn't recieve my salad and extra ranch I paid for, and also my 2 liter of sprite....mentioned it to the delivery driver he said he didn't speak English...I called the store 5x no answer. I just want my refund for the items i didn't receive smh
Food: 1
Service: 1
Joe Rippert
I’m done giving you people chance after chance after chance. Late deliveries three times. The third time I can understand because of the weather, but late AND you gave the delivery driver the wrong pizza?! How are you people still in business?!
Atmosphere: 1
Food: 4
Service: 1
matt weyant
Do not go to this place the manager is very rude it's very disrespectful to their customers and their co-workers. The manager by the name of Melissa slam stuff throw stuff overcharges customers. She acts like she knows everything. She has no customer service skills so I do not recommend eating at this place. How I know this is by someone I know that goes there quite frequently.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wings, Taco Pizza
Prince Spencer
My order was all wrong and the food is horrible!! I had to wait two hours for the delivery, but i will say the delivery driver mentioned they were busier than usual. The pizza was awful like cardboard with no toppings.
Food: 1
Service: 1
sheila walker
New young lady up front . She was kind and helpful. That's a nice feeling to have when you come to a restaurant. A shot out to her and management for hiring her
This location is the only one that has Dorothy Lynch dressing, and every time I ask for a cup of dressing, they want to get me ranch. But I'm paying for Dorothy!!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Choose One Pizza
Richard Barnett
Pizza made wrong. No credit. Picked up on the way home from shopping. 10 miles away. They said I had to bring it back for the error. Lmfao!
Atmosphere: 1
Food: 1
Service: 1
Doug Lange
This is the worst place for service I have ever been I only take's 15 to 20 minutes to make a pizza and I have walked in twice and it has taken over an hour and a half to get a pizza! I will never get another pizza from this store. I will drive 1/2 way across town to Sortino's to get my pizza from now on.
John Rushing
The employees do not like to answer the phone if they don’t feel like working. Terrible service.
Employees used bad words while talking to each other in front of my 6th grader and 9th grader. Not a good experience
Atmosphere: 1
Food: 5
Service: 1
I placed an order for delivery 3/6 5pm. 6:30pm still no pizza. Called a few times explained what the situation was- I just wanted to know the status. I asked to speak to the manager and was put on hold. Then I got a voicemail to leave a message. I called back and the employee told me I couldn’t talk to the manager and when I did get the order I could bring it to the restaurant and they would refund my money. He hung back up on me 3 times. The pizza was delivered at 7pm. I asked for a refund because I paid with my hard earned money like all of you. I can afford to order out but splurged for myself one night. The employee showed no respect and talked over me the entire time not listening to a word I was saying. Late late delivery, cold food, and to top it off with complete disrespect for another human being-never order from this location. I never will again.
Food: 1
Service: 1
Incompetent staff that is very disrespectful towards women. Cheated me out of $32 because they couldn't follow a simple request.
Atmosphere: 1
Food: 1
Service: 1
Mariah
1 Star
• 2025-02-28
Ive ordered from this store now 3-4 times because its closest to my house, (Im a nurse & single mother) and eachtime the customer service gets worse and worse, and each and every time ive ordered its been incomplete or incorrect. I called to explain this issue to the manager, who refused to help service me or even listen to my complaints because she said I ordered through DoorDash, so it "wasnt her issue to resolve". However , I was willing to pay the difference for my items to make my children happy after a long work week. BUT, due to the lack of customer service through the dasher & then the attitude and lack of appropriate customer service from the 108th and maple location female daytime manager I had decided to let her know I would be contacting corporate. The manager became very clearly agitated, we let them fix their mistake since it was godfathers employee who messed up originally not ringing in a $28 dollar pizza, NOT doordash's mistake, but godfathers employee. My son went into the store to retrieve the pizza and the manager came forward as hostile towards him as well, assuming she was expecting me, who had orginally called. Anyways, We ordered the remainder of our order from a different godfathers location and explained our situation to which they comped our whole order and accomodated us better than we originally asked or ever could have imagined. Genuine compassion or even being friendly could have avoided so much stress. PLEASE AVOID THIS LOCATION. God fathers is an amazing company, it is the management at this specific location that caused issues.
Atmosphere: 1
Food: 1
Service: 1
DO NOT ORDER FROM HERE TOOK OVER AN HOUR AND A HALF FOR DELIVERY. they told me it would be half hour.
Ordered delivery food came cold. Didn't recieve my salad and extra ranch I paid for, and also my 2 liter of sprite....mentioned it to the delivery driver he said he didn't speak English...I called the store 5x no answer. I just want my refund for the items i didn't receive smh
Food: 1
Service: 1
I’m done giving you people chance after chance after chance. Late deliveries three times. The third time I can understand because of the weather, but late AND you gave the delivery driver the wrong pizza?! How are you people still in business?!
Atmosphere: 1
Food: 4
Service: 1
Do not go to this place the manager is very rude it's very disrespectful to their customers and their co-workers. The manager by the name of Melissa slam stuff throw stuff overcharges customers. She acts like she knows everything. She has no customer service skills so I do not recommend eating at this place. How I know this is by someone I know that goes there quite frequently.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wings, Taco Pizza
My order was all wrong and the food is horrible!! I had to wait two hours for the delivery, but i will say the delivery driver mentioned they were busier than usual. The pizza was awful like cardboard with no toppings.
Food: 1
Service: 1
New young lady up front . She was kind and helpful. That's a nice feeling to have when you come to a restaurant. A shot out to her and management for hiring her
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Choose One Pizza
Restaurantji Recommends
This location is the only one that has Dorothy Lynch dressing, and every time I ask for a cup of dressing, they want to get me ranch. But I'm paying for Dorothy!!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Choose One Pizza
Pizza made wrong. No credit. Picked up on the way home from shopping. 10 miles away. They said I had to bring it back for the error. Lmfao!
Atmosphere: 1
Food: 1
Service: 1
This is the worst place for service I have ever been
I only take's 15 to 20 minutes to make a pizza and I have walked in twice and it has taken over an hour and a half to get a pizza!
I will never get another pizza from this store.
I will drive 1/2 way across town to Sortino's to get my pizza from now on.
The employees do not like to answer the phone if they don’t feel like working. Terrible service.
Atmosphere: 1
Food: 3
Service: 1
Very fast
Atmosphere: 5
Food: 5
Service: 5
Loading...