Hurts Donut Co.

1726 N 120th St, Omaha
(531) 999-1397

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I placed an order for birthday donuts for my son. I spoke with Lindsey who was extremely friendly and helpful. When I picked the donuts up the night before my son’s birthday (at a different Hurts donut location) they were not what I expected. I called Lindsey as I thought maybe there was confusion with the order. She went above and beyond and not only replaced the donuts but had them brought directly to us (and we aren’t located close to the store). When I opened the new box...
Donuts were stale. Definitely not as good as normal. Also weren’t put together like normal- is this really their new cookie monster donut? Disappointing. The service was awful - the lady working was extremely rude. Worst experience we have ever had at a Hurts.
Reminds me of Voodoo donut! Everything we tried was solid but my favorite was the strawberry streussel. There is a nice variety at this place, offering much more than the typical glazed and frosted donut.

I will say, one complaint is that they didn't have many of the items listed on their sites menu. I came in with a list and left with maybe 2 of the actual donuts I'd wanted.

Still, I enjoyed all of the flavors I ended up with. The...

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