Their selection of groceries especially cheese, condiments, specialty meats are poor compared to Peony Park and Hy Vee 90th and Center. Calling into their general phone number is a waste of time as they don't answer. I wrote a polite letter complaining about lack of handles on their paper bag, asking for a reply from their Manager and got no reply. Wait!!! Like Magic I got a call from the manager! I got my handles and he answered my question that I had when I called the general number! Four stars for the General manager.
Amber Hunter
I had a wonderful experience this evening with two particular young ladies. It was around 9pm and the manager had stated all registers were closed and only self check out was available. The young lady at the register who was off 3 minutes prior to me pulling up with my huge cart full of groceries and the second young lady who was bagging did such a wonderful job of continuing to check me out. Not only that they were so friendly, you could tell they were genuinely happy to be there. The young lady stating she has only been there a little over a month, and she had rung me up super fast and the other young lady bagged my groceries super fast, double bagging them as I asked. They worked as a team, and held conversation with me. I honestly have never experienced this level of hospitality at this location in the 6 years I have been coming here. Great job to Chevonnie and I didn't catch the other young woman's name. I visited on 11/09/2023
Atmosphere: 3
Food: 3
Service: 3
Cathy H.
I do not know how, in general, HyVee competes with other grocery stores. The prices are so much higher than the same thing at other grocers. For example, last week I purchased two Dole Salad Kits and they were a full dollar MORE than the exact same kits at Baker's! The only reason I went to HyVee that evening was time constraints. That HyVee is a lot closer to my house than Baker's. In fact, when my husband and I first started dating in 2004, he shopped at HyVee all the time. I shopped at Baker's because, even back then, HyVee was more expensive. He didn't believe me so one week we shopped at both stores and purchased the exact items. HyVee was about $30 more than Baker's. Any time I've had to go to HyVee since then, it's been the same. The "helpful smile in every aisle" certainly doesn't pay for groceries that are over priced.
Amy Jo C.
Was a loyal & frequent customer using Hy-Vee's plus membership for their grocery delivery service. They ruined their aisles online delivery service by turning it over to Instacart shoppers. My Instacart shopper didn't deliver items in my order and failed to include requested substituted items. I cancelled my plus membership. Wouldn't recommend them for delivery service. They're no longer a helpful smile in every aisle.
Dave E.
Significantly higher prices for the exact same items available at the local Family Fare and Kroger stores. Availability of items is terrible, even items in their current ads are out of stock. But they got you into the store, didn't they? An extremely poor choice for a grocery store when considering price and availability.
Mike P.
on June 10th my wife and I visited the bakery department to order a birthday cake for our grandson. While we were the only customers at the bakery the sole associate in the area as busy placing icing on a cake. we looked through the entire special order cake catalog at the counter, directly in front of the associate, we then waited another 5-6 minutes before walking away as th3 associate was clearly not going to assist. i then ordered a cake and cupcakes online. I went to pick up the cake on 17 June about 2 hours before the birthday party. ironically the same associate was tending to cakes and again, as I stood directly in front of her, she ignored me. after about 4 or 5 minutes another associate came out from behind the cake area and said goodbye to the female associate. At this time, since the associate saying goodby was standing right next to me, she had no easy way to hide I was patient waiting - supposed it helped I raised my hand like a third grader wanting to answer the teachers question. she asked me "is there something you need"? I said yes i placed an online order and gave her my name. she went into the cooler and came back with the 12 cupcakes I ordered and said "here you go hav3 a good day". I stated I also had a cake so she asked my name again. she then came back with the cake and said "here ya go". I opened the half sheet box to find a cake I did not order as I ordered the Toy Story (24137) edible photo top cake but instead it was a Toy Story cake with plastic accessories which did not match the theme of the birthday party. WhenI stated this I got the response "are you sure"? So I stated well it's too late now and took my order and left. This sore (location) has some fundamental issues and is mismanaged with the exception of the deli counter and the meat department whic are both top tier. I switched Hy Vee locations a long time ago because of this but used the store for the cake order as it was convenient to the location of the party. Do yourself a favor and use an alternative location and not this store.
Kisha P.
"Lack of communication, Very,very POOR management just to top-it off. I was a (APM) Asst Plant Mgr of overnights there. the first 4mths work'in there was "Alright", not knowing that i would dearly REGRET applying for the Co. 5mnths into work'in there, other employees who gotten hired along with me, jus started quit'in, leaving ONLY me there to clean(Custodian). As mnths past, i'll find myslef work'in alone, with no help on countless nights 8pm-4am(3rd Shift) blind to the fact of the reasons Why??, It is that they don't care about the eployees, or their health. My first yr there. went up for the yearly review & gotton promoted to (APM).Employee,Lead,APM, PM (Plant Mgr) the highest it is there. my work ethics speakes for itself. into my yr & a half, with them not able to keep or hire others, they decided to cut 3rd shift, only having 1st & 2nd. I told (HR dept) before they even hired me, that both 1st & 2nd i couldn't work due to only having 1reliable car, which is my wife's. i have a truck with 24inch rims on that needed to be fixed in order for me 2 even try to work the 2nd shift. so, i got my rim fixed to keep my job, which didn't last long, i needed a new rim. So as weeks go by im asking & telling them solutions to work out for us both, i even mention" Floating Hours" dosn't matter the time you clock in, jus as long as tha tasks getting done....it went thru 1ear & out the other. as mths of doing all the work countless nights, i went from weighing 155pounds to 132. along with daily headaches & stress of the job & operations What? was the response from them for me taking a few days off (3), worried about my rapid weight lost.."YOUR FIRED"!! they continue to operate on any givien day without cleaning supply's for the equipment, thats needed." O", would difintely SHUT IT DOWN. employees half clean the work bakery to get off early, jus plain sadd as a business. Aaron Jeffery
stephanie dasher
Hy-Vee Bakery is the best in town, keep up the good work. Blueberry cake doughnut is my favourite
Tony Pirruccello
Great clean and friendly store always can find everything I need love the meat department!!! Bryce in the pharmacy department has some of the best customer service skills!!!!
Yarng A.
I have a problem with Hy Vee 8809 w center R I purchased a western union on January 11 and the lady make a mistake with one digit number and she can't fix it and she told me come back after one hour. I will fix it for you and I did come back and she can't fix it. She have some issue with the system and she want to change the problem to me to fix it and I ask her for the manager to try to help with the system or figure it out some thing, and she refuse, and a loud speakers almost half of the store help me I need a manager, but nobody cares at the time So I prefer my self to call the manager by the phone And I call the corporate office and I submit a claim and tell today no one care And I lost my money and I want to leave that store even the pharmacy I don't want them any mor Five years ago am daily customer If any one need more information this is my # 408-694-2272
They never have maple donuts anymore. So my early Saturday donut run will not be here.
Mary Wagner
Prices are higher but very clean and nice variety
Lisa Roberts
Always excellent service at great prices. They need more cashiers if anyones looking for a job
Ryan A.
Aisles online at this store sucks. You have to wait forever when you pick up. The employees just ignore you while they screw around.
Andrew K.
The pharmacy is terrible! At least three times this year there were problems filling my monthly prescription. This usually involves the meds not being ready on the day they told me they would be. If you call the automated service it always says it's being filled. Then at the end of the day, nothing. You have to call and talk to an actual person to find out about the delay. I guess it would be too much trouble for them to text me. Sometimes they blame my doctor's office sometimes they blame me, regardless they always have an excuse and they never take responsibility for their employees giving me misinformation. Once I was out of meds that I needed that were supposed to be filled that day and weren't. The pharmacist told "just go to the ER." They are the worst!
Their selection of groceries especially cheese, condiments, specialty meats are poor compared to Peony Park and Hy Vee 90th and Center. Calling into their general phone number is a waste of time as they don't answer. I wrote a polite letter complaining about lack of handles on their paper bag, asking for a reply from their Manager and got no reply. Wait!!! Like Magic I got a call from the manager! I got my handles and he answered my question that I had when I called the general number! Four stars for the General manager.
I had a wonderful experience this evening with two particular young ladies. It was around 9pm and the manager had stated all registers were closed and only self check out was available. The young lady at the register who was off 3 minutes prior to me pulling up with my huge cart full of groceries and the second young lady who was bagging did such a wonderful job of continuing to check me out. Not only that they were so friendly, you could tell they were genuinely happy to be there. The young lady stating she has only been there a little over a month, and she had rung me up super fast and the other young lady bagged my groceries super fast, double bagging them as I asked. They worked as a team, and held conversation with me. I honestly have never experienced this level of hospitality at this location in the 6 years I have been coming here. Great job to Chevonnie and I didn't catch the other young woman's name. I visited on 11/09/2023
Atmosphere: 3
Food: 3
Service: 3
I do not know how, in general, HyVee competes with other grocery stores. The prices are so much higher than the same thing at other grocers. For example, last week I purchased two Dole Salad Kits and they were a full dollar MORE than the exact same kits at Baker's! The only reason I went to HyVee that evening was time constraints. That HyVee is a lot closer to my house than Baker's. In fact, when my husband and I first started dating in 2004, he shopped at HyVee all the time. I shopped at Baker's because, even back then, HyVee was more expensive. He didn't believe me so one week we shopped at both stores and purchased the exact items. HyVee was about $30 more than Baker's. Any time I've had to go to HyVee since then, it's been the same. The "helpful smile in every aisle" certainly doesn't pay for groceries that are over priced.
Was a loyal & frequent customer using Hy-Vee's plus membership for their grocery delivery service. They ruined their aisles online delivery service by turning it over to Instacart shoppers. My Instacart shopper didn't deliver items in my order and failed to include requested substituted items. I cancelled my plus membership. Wouldn't recommend them for delivery service. They're no longer a helpful smile in every aisle.
Significantly higher prices for the exact same items available at the local Family Fare and Kroger stores. Availability of items is terrible, even items in their current ads are out of stock. But they got you into the store, didn't they? An extremely poor choice for a grocery store when considering price and availability.
on June 10th my wife and I visited the bakery department to order a birthday cake for our grandson. While we were the only customers at the bakery the sole associate in the area as busy placing icing on a cake. we looked through the entire special order cake catalog at the counter, directly in front of the associate, we then waited another 5-6 minutes before walking away as th3 associate was clearly not going to assist. i then ordered a cake and cupcakes online. I went to pick up the cake on 17 June about 2 hours before the birthday party. ironically the same associate was tending to cakes and again, as I stood directly in front of her, she ignored me. after about 4 or 5 minutes another associate came out from behind the cake area and said goodbye to the female associate. At this time, since the associate saying goodby was standing right next to me, she had no easy way to hide I was patient waiting - supposed it helped I raised my hand like a third grader wanting to answer the teachers question. she asked me "is there something you need"? I said yes i placed an online order and gave her my name. she went into the cooler and came back with the 12 cupcakes I ordered and said "here you go hav3 a good day". I stated I also had a cake so she asked my name again. she then came back with the cake and said "here ya go". I opened the half sheet box to find a cake I did not order as I ordered the Toy Story (24137) edible photo top cake but instead it was a Toy Story cake with plastic accessories which did not match the theme of the birthday party. WhenI stated this I got the response "are you sure"? So I stated well it's too late now and took my order and left. This sore (location) has some fundamental issues and is mismanaged with the exception of the deli counter and the meat department whic are both top tier. I switched Hy Vee locations a long time ago because of this but used the store for the cake order as it was convenient to the location of the party. Do yourself a favor and use an alternative location and not this store.
"Lack of communication, Very,very POOR management just to top-it off. I was a (APM) Asst Plant Mgr of overnights there. the first 4mths work'in there was "Alright", not knowing that i would dearly REGRET applying for the Co. 5mnths into work'in there, other employees who gotten hired along with me, jus started quit'in, leaving ONLY me there to clean(Custodian). As mnths past, i'll find myslef work'in alone, with no help on countless nights 8pm-4am(3rd Shift) blind to the fact of the reasons Why??, It is that they don't care about the eployees, or their health. My first yr there. went up for the yearly review & gotton promoted to (APM).Employee,Lead,APM, PM (Plant Mgr) the highest it is there. my work ethics speakes for itself. into my yr & a half, with them not able to keep or hire others, they decided to cut 3rd shift, only having 1st & 2nd. I told (HR dept) before they even hired me, that both 1st & 2nd i couldn't work due to only having 1reliable car, which is my wife's. i have a truck with 24inch rims on that needed to be fixed in order for me 2 even try to work the 2nd shift. so, i got my rim fixed to keep my job, which didn't last long, i needed a new rim. So as weeks go by im asking & telling them solutions to work out for us both, i even mention" Floating Hours" dosn't matter the time you clock in, jus as long as tha tasks getting done....it went thru 1ear & out the other. as mths of doing all the work countless nights, i went from weighing 155pounds to 132. along with daily headaches & stress of the job & operations What? was the response from them for me taking a few days off (3), worried about my rapid weight lost.."YOUR FIRED"!! they continue to operate on any givien day without cleaning supply's for the equipment, thats needed." O", would difintely SHUT IT DOWN. employees half clean the work bakery to get off early, jus plain sadd as a business. Aaron Jeffery
Hy-Vee Bakery is the best in town, keep up the good work. Blueberry cake doughnut is my favourite
Great clean and friendly store always can find everything I need love the meat department!!! Bryce in the pharmacy department has some of the best customer service skills!!!!
I have a problem with Hy Vee 8809 w center R I purchased a western union on January 11 and the lady make a mistake with one digit number and she can't fix it and she told me come back after one hour. I will fix it for you and I did come back and she can't fix it. She have some issue with the system and she want to change the problem to me to fix it and I ask her for the manager to try to help with the system or figure it out some thing, and she refuse, and a loud speakers almost half of the store help me I need a manager, but nobody cares at the time So I prefer my self to call the manager by the phone And I call the corporate office and I submit a claim and tell today no one care And I lost my money and I want to leave that store even the pharmacy I don't want them any mor Five years ago am daily customer If any one need more information this is my # 408-694-2272
Restaurantji Recommends
They never have maple donuts anymore. So my early Saturday donut run will not be here.
Prices are higher but very clean and nice variety
Always excellent service at great prices. They need more cashiers if anyones looking for a job
Aisles online at this store sucks. You have to wait forever when you pick up. The employees just ignore you while they screw around.
The pharmacy is terrible! At least three times this year there were problems filling my monthly prescription. This usually involves the meds not being ready on the day they told me they would be. If you call the automated service it always says it's being filled. Then at the end of the day, nothing. You have to call and talk to an actual person to find out about the delay. I guess it would be too much trouble for them to text me. Sometimes they blame my doctor's office sometimes they blame me, regardless they always have an excuse and they never take responsibility for their employees giving me misinformation. Once I was out of meds that I needed that were supposed to be filled that day and weren't. The pharmacist told "just go to the ER." They are the worst!