The slowest Jimmy John’s. I’ve been here at least 3-4 times in the past two months. Need to hire better employees .
Atmosphere: 1
Food: 2
Service: 1
Austin Clapper
25 minutes in the drive thru to get a mobile order I placed. Ironic I chose JJ over subway because I was strapped for time. Made me late for school pickup. Not cool.
Michael Allen
Sunday 12/15, got in line at 2:27 ish got my food at 3 pm.
The absolute worst drive thru experience ever! Spent 30 minutes in the drive through (boxed in so I couldn’t even leave) tossed my food at me and gave me attitude when I asked if that was everything. Made me late for work as well, thanks a lot guys
Plus one of them had his dred locks not covered so who knows if there’s hair in the food
Atmosphere: 1
Food: 2
Service: 1
Tristan Duin
I went there to pick up a mobile order: The same hands that are Touching your food are also touching their headphones, phones, and the order screen. Absolutely nasty. I don't know too much about sandwich making, but I do know that is Unsanitary.
That was the third time I was at this location. Second time I waited at the drive thru to order for over a minute And I didn't get answered until (What I believe was) The manager stepped outside to take out trash and he asked if I've been helped. Conveniently the drive-through worker then acknowledged me. If I could give their service zero stars, I would.
Service: 1
Colton Small
I use the JJ app all the time to make my orders for the rewards and convenience. Well today I show up to this location and submit my order through the app, it charges my card, but then shows up with an error on the app saying “Sorry, you’re order cannot be processed, please call location to make orders.” So I go inside the store and explain to the lady running the register what had happened. She was so nice and completely understand and agreed that it was weird that it charged my bank yet wouldn’t send the order through. So she goes to grab the “GM” to ask her what to do. The so called “GM” walks out and I explain to her what happened and she immediately got snippy and rude. Telling me, “well you need to call your bank and get a refund cause I can’t do anything for you.” So I told her well obviously the money went somewhere it took it out of my bank (I even showed her on my bank app the charge amount and time stamp). I just couldn’t believe how unhelpful and rude she was, I would just drive the extra miles to go to literally any other JJ’s in Omaha to avoid this place.
Atmosphere: 1
Service: 1
ashley lovins
I ordered a sandwich with extra tuna - paid over $2 for said extra tuna - and THIS was my sandwich. CHECK YOUR FOOD BEFORE YOU LEAVE!!!
Atmosphere: 1
Food: 1
Service: 1
Jeff Magnuson
Freaky slow.
Atmosphere: 4
Food: 4
Service: 2
Jadynn Spier
Food is decently good but ridiculously over priced and the workers really seem to struggle to follow directions or have common sense.. i.e. unless specified why would someone want a sandwich that’s predominantly mayo ya know
Not Just Omaha Eats
The gentleman in the drive through was extremely unpleasant, I couldn’t understand what he was saying and He proceeded to yell over the speaker and speak as if I was incompetent after only asking once to repeat himself. After approaching the window he slammed it open told me the total slammed the door shut. When the order was passed to me through the window from the same ill-mannered individual he proceeded to not acknowledge me as a customer once again handed me the food without a single word and once again slammed the door shut. I pulled into a parking stall to make sure my items were correct. I ordered a simple modification of a side of hot peppers, that were not in the bag. As I walked inside to collect my disregarded item I noticed it was sitting on the prep line with a lid.As I stated they were left off of my order and the young woman handed me the already portioned cup with them in it. There was no one else in the drive through behind me nor the lobby this was simply intentional terrible drive thru etiquette and customer service.
Atmosphere: 3
Food: 2
Service: 1
Weston Grunke
15 min. waiting for order at window. Only 1 in line was me. Looked like maybe staff was argueing. Received no apologies for wait. It was freekie slow.
Great location. Fast, good, people here are very friendly!
Atmosphere: 5
Food: 5
Service: 5
Peter Stoczanskyj
Delivery charges are outrageous and then we're expected to tip in addition to that. For what they charge for delivery and a few bucks I give in a tip I can pay for another sandwich. This is the main reason why I'm going to Jimmy John's less and less. I used to order 2 more time a week now it's more like 1 or 2 times every 6 months or so
Food: 4
Service: 5
Jennifer Dickson
Everything was very good! Their new lemon blueberry cookie is so good!
Atmosphere: 5
Food: 5
Service: 5
Darrell Bolton
Awesome service and sandwiches!
Atmosphere: 4
Food: 5
Service: 5
Don Rice
Good subs fast, love the bread but the music was to loud and had a hard time talking.
The slowest Jimmy John’s. I’ve been here at least 3-4 times in the past two months. Need to hire better employees .
Atmosphere: 1
Food: 2
Service: 1
25 minutes in the drive thru to get a mobile order I placed. Ironic I chose JJ over subway because I was strapped for time. Made me late for school pickup. Not cool.
Sunday 12/15, got in line at 2:27 ish got my food at 3 pm.
The absolute worst drive thru experience ever! Spent 30 minutes in the drive through (boxed in so I couldn’t even leave) tossed my food at me and gave me attitude when I asked if that was everything. Made me late for work as well, thanks a lot guys
Plus one of them had his dred locks not covered so who knows if there’s hair in the food
Atmosphere: 1
Food: 2
Service: 1
I went there to pick up a mobile order: The same hands that are Touching your food are also touching their headphones, phones, and the order screen. Absolutely nasty. I don't know too much about sandwich making, but I do know that is Unsanitary.
That was the third time I was at this location. Second time I waited at the drive thru to order for over a minute And I didn't get answered until (What I believe was) The manager stepped outside to take out trash and he asked if I've been helped. Conveniently the drive-through worker then acknowledged me. If I could give their service zero stars, I would.
Service: 1
I use the JJ app all the time to make my orders for the rewards and convenience. Well today I show up to this location and submit my order through the app, it charges my card, but then shows up with an error on the app saying “Sorry, you’re order cannot be processed, please call location to make orders.” So I go inside the store and explain to the lady running the register what had happened. She was so nice and completely understand and agreed that it was weird that it charged my bank yet wouldn’t send the order through. So she goes to grab the “GM” to ask her what to do. The so called “GM” walks out and I explain to her what happened and she immediately got snippy and rude. Telling me, “well you need to call your bank and get a refund cause I can’t do anything for you.” So I told her well obviously the money went somewhere it took it out of my bank (I even showed her on my bank app the charge amount and time stamp). I just couldn’t believe how unhelpful and rude she was, I would just drive the extra miles to go to literally any other JJ’s in Omaha to avoid this place.
Atmosphere: 1
Service: 1
I ordered a sandwich with extra tuna - paid over $2 for said extra tuna - and THIS was my sandwich. CHECK YOUR FOOD BEFORE YOU LEAVE!!!
Atmosphere: 1
Food: 1
Service: 1
Freaky slow.
Atmosphere: 4
Food: 4
Service: 2
Food is decently good but ridiculously over priced and the workers really seem to struggle to follow directions or have common sense.. i.e. unless specified why would someone want a sandwich that’s predominantly mayo ya know
The gentleman in the drive through was extremely unpleasant, I couldn’t understand what he was saying and He proceeded to yell over the speaker and speak as if I was incompetent after only asking once to repeat himself. After approaching the window he slammed it open told me the total slammed the door shut. When the order was passed to me through the window from the same ill-mannered individual he proceeded to not acknowledge me as a customer once again handed me the food without a single word and once again slammed the door shut. I pulled into a parking stall to make sure my items were correct. I ordered a simple modification of a side of hot peppers, that were not in the bag. As I walked inside to collect my disregarded item I noticed it was sitting on the prep line with a lid.As I stated they were left off of my order and the young woman handed me the already portioned cup with them in it. There was no one else in the drive through behind me nor the lobby this was simply intentional terrible drive thru etiquette and customer service.
Atmosphere: 3
Food: 2
Service: 1
15 min. waiting for order at window. Only 1 in line was me. Looked like maybe staff was argueing. Received no apologies for wait. It was freekie slow.
Food: 5
Service: 1
Restaurantji Recommends
Great location. Fast, good, people here are very friendly!
Atmosphere: 5
Food: 5
Service: 5
Delivery charges are outrageous and then we're expected to tip in addition to that. For what they charge for delivery and a few bucks I give in a tip I can pay for another sandwich. This is the main reason why I'm going to Jimmy John's less and less. I used to order 2 more time a week now it's more like 1 or 2 times every 6 months or so
Food: 4
Service: 5
Everything was very good! Their new lemon blueberry cookie is so good!
Atmosphere: 5
Food: 5
Service: 5
Awesome service and sandwiches!
Atmosphere: 4
Food: 5
Service: 5
Good subs fast, love the bread but the music was to loud and had a hard time talking.
Atmosphere: 3
Food: 5
Service: 5
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