Consistently the slowest service no matter the time of day. Not exactly “fast” food
Atmosphere: 3
Food: 3
Service: 1
JonTheGOOFYBandGod
Just a warning, they’re not well-prepared as they used to before, so expect at least a 30-minute wait for them to defrost their chicken at the worst.
Atmosphere: 4
Food: 5
Service: 3
Ben Friedman
This was the worst experience ever they gave us the wrong order and they were rude about getting it right.
Atmosphere: 1
Food: 4
Service: 1
Hannah Wright
I’m only giving this location 2 stars instead of 1 is because I went the other night, and the lady that helped me was very sweet and the food tasted great, other than the fries were a little bit soggy. Now a couple days later I tried to go here again, and it says they open at 10:30am so I showed up right before 11am, and nobody was speaking to me in the speaker. So I waited a minute or 2, and then a lady walked around outside and said to me with her hands out “we’re not open” like she was annoyed I was even there. I said “oh, online it said 10:30am and right here on the sign it says 10:30am” and she replied with “yep, but I didn’t have keys this morning to get in and they just now brought them to me, so it’ll be at least an hour”. So I just decided to drive off and leave it at that. She had a rude tone like I was inconveniencing her. This isn’t the first time I’ve tried to go during open hours, and they “aren’t open”. Very disappointed with this location.
Atmosphere: 1
Service: 1
Kira Berg
sweetest people i’ve ever met on a random monday night, i went through the drive thru and asked for a 4 piece chicken combo and they told me it would be a 5 minute wait, of course i could wait 5 minutes, i love chicken. they felt bad and had me pick my options of dessert and i said “they all sound good” and the kind manager said “you can have them all for waiting” best drive thru experience ever. kindest and best manager i have ever met in fast food and all i’ve worked is fast food my teen years
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Team Holland
Ordered a 4 piece dark meat combo. 2 pieces were white
Magel Selders
Staff were very good and recognized us on arrival.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
C. Ryan
Don't expect to you order to be correct, and their chicken tasted like it was days old under a heat lamp.
Atmosphere: 1
Food: 1
Service: 1
Nathan Mangiameli
Refuses to refund us for an order they wouldn’t make, no option on app
Atmosphere: 1
Food: 1
Service: 1
Stephanie H (Stephsat)
Had digital coupon for chkn pot pies &took my grandsons.dont u know they were out &we had to wait for new ones to cook??drive through guy..super nice..added a few extra apple pie bites while we were waiting..so..
Parking: Plenty of parking..on the edge of Bakers...
Wheelchair accessibility: Handicapped parking &big enough doors to get in.
Drive through only at this time, but the kid L❤️ VES the ? nuggets and ? and wishes she could rate it 10 ST ⭐️RS!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Jim Stilwell
Food, people, and atmosphere are above the average KFC. Problem is the technology they use. Ordering ahead timing does not reflect actual timing of the restaurant. Showed up at the time the app said the food was ready, but had to wait another 30 minutes. Manager was nice, apologetic. Gave me a free Pepsi as I played on my phone for 30 minutes waiting for my family’s food.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken
brookers52
It was a horrible experience. I ordered on the app and the arrival time was listed at 5:40, when I arrived at 5:45 my food was not ready. An employee walked by and said that they were waiting on was the classic chicken and it should be ready in five minutes. 30 minutes later they finally put my bag on the pick up shelf. When I went to grab it, one of the employees said “that’s not for you that’s for DoorDash.” My name was on the order so I asked if another person with my same name is picking up an order? He said yes. I looked at the receipt and knew it was mine but he told me again it’s not mine and that I couldn’t take it. Then, instead of figuring it out, he said “I don’t know what’s going on” and turned and walked away. Another employee walked by and said it was mine. Since there was so much confusion I thought I should probably check to make sure my order was correct. Good thing I did they only gave me one french fry. When I asked for my second fry, they asked me what size it was and finally a different employee went and got me a side. Then when I got home I realized that I did not get my coleslaw either.
Atmosphere: 1
Food: 2
Service: 1
sharmeen hamad
drive thru workers need to be nicer. gave me a lot of attitude for no reason
Kaelan Gray
Thought I'd try the chicken sandwich. Better than chick fil a's, not that that's saying much. Food was mid. Guy told me they didn't have sweet tea, unsweetened only, gave me a drink that wasn't full with hardly any ice in it, then rounded up on my order for the "KFC Foundation" after I said not to. Are they accepting charitable donations to save people across the world from not being able to choke down their garbage? Tried to say he couldn't refund me because he couldn't undo the charge. I reminded him physical currency exists. This place wants to give you mediocre food and service, then charge you extra for the privilege.
Consistently the slowest service no matter the time of day. Not exactly “fast” food
Atmosphere: 3
Food: 3
Service: 1
Just a warning, they’re not well-prepared as they used to before, so expect at least a 30-minute wait for them to defrost their chicken at the worst.
Atmosphere: 4
Food: 5
Service: 3
This was the worst experience ever they gave us the wrong order and they were rude about getting it right.
Atmosphere: 1
Food: 4
Service: 1
I’m only giving this location 2 stars instead of 1 is because I went the other night, and the lady that helped me was very sweet and the food tasted great, other than the fries were a little bit soggy. Now a couple days later I tried to go here again, and it says they open at 10:30am so I showed up right before 11am, and nobody was speaking to me in the speaker. So I waited a minute or 2, and then a lady walked around outside and said to me with her hands out “we’re not open” like she was annoyed I was even there. I said “oh, online it said 10:30am and right here on the sign it says 10:30am” and she replied with “yep, but I didn’t have keys this morning to get in and they just now brought them to me, so it’ll be at least an hour”. So I just decided to drive off and leave it at that. She had a rude tone like I was inconveniencing her. This isn’t the first time I’ve tried to go during open hours, and they “aren’t open”. Very disappointed with this location.
Atmosphere: 1
Service: 1
sweetest people i’ve ever met on a random monday night, i went through the drive thru and asked for a 4 piece chicken combo and they told me it would be a 5 minute wait, of course i could wait 5 minutes, i love chicken. they felt bad and had me pick my options of dessert and i said “they all sound good” and the kind manager said “you can have them all for waiting” best drive thru experience ever. kindest and best manager i have ever met in fast food and all i’ve worked is fast food my teen years
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Ordered a 4 piece dark meat combo. 2 pieces were white
Staff were very good and recognized us on arrival.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Don't expect to you order to be correct, and their chicken tasted like it was days old under a heat lamp.
Atmosphere: 1
Food: 1
Service: 1
Refuses to refund us for an order they wouldn’t make, no option on app
Atmosphere: 1
Food: 1
Service: 1
Had digital coupon for chkn pot pies &took my grandsons.dont u know they were out &we had to wait for new ones to cook??drive through guy..super nice..added a few extra apple pie bites while we were waiting..so..
Parking: Plenty of parking..on the edge of Bakers...
Wheelchair accessibility: Handicapped parking &big enough doors to get in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Drum & Thigh Meal, 10 Piece Meal, Fried Chicken, Mashed Potatoes, Lemon Cake, Wings, Chicken Sandwich
Restaurantji Recommends
Drive through only at this time, but the kid L❤️ VES the ? nuggets and ? and wishes she could rate it 10 ST ⭐️RS!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Food, people, and atmosphere are above the average KFC. Problem is the technology they use. Ordering ahead timing does not reflect actual timing of the restaurant. Showed up at the time the app said the food was ready, but had to wait another 30 minutes. Manager was nice, apologetic. Gave me a free Pepsi as I played on my phone for 30 minutes waiting for my family’s food.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken
It was a horrible experience. I ordered on the app and the arrival time was listed at 5:40, when I arrived at 5:45 my food was not ready. An employee walked by and said that they were waiting on was the classic chicken and it should be ready in five minutes. 30 minutes later they finally put my bag on the pick up shelf. When I went to grab it, one of the employees said “that’s not for you that’s for DoorDash.” My name was on the order so I asked if another person with my same name is picking up an order? He said yes. I looked at the receipt and knew it was mine but he told me again it’s not mine and that I couldn’t take it. Then, instead of figuring it out, he said “I don’t know what’s going on” and turned and walked away. Another employee walked by and said it was mine. Since there was so much confusion I thought I should probably check to make sure my order was correct. Good thing I did they only gave me one french fry. When I asked for my second fry, they asked me what size it was and finally a different employee went and got me a side. Then when I got home I realized that I did not get my coleslaw either.
Atmosphere: 1
Food: 2
Service: 1
drive thru workers need to be nicer. gave me a lot of attitude for no reason
Thought I'd try the chicken sandwich. Better than chick fil a's, not that that's saying much. Food was mid. Guy told me they didn't have sweet tea, unsweetened only, gave me a drink that wasn't full with hardly any ice in it, then rounded up on my order for the "KFC Foundation" after I said not to. Are they accepting charitable donations to save people across the world from not being able to choke down their garbage? Tried to say he couldn't refund me because he couldn't undo the charge. I reminded him physical currency exists. This place wants to give you mediocre food and service, then charge you extra for the privilege.
Atmosphere: 1
Food: 2
Service: 1
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