Kona Grill - Omaha
Village Pointe Shopping Center, 295 N 170th St, Omaha
(402) 779-2900
Recent Reviews
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They seemed to be understaffed and the service was slow. Appetizers came out at the same time as the food. We had to request plates, chopsticks, silverware etc. Our server was really sweet and seemed to be doing her best. The food was good. Certainly nothing deal breaking. Kona is a good go-to when looking for a night out.
It has been several years since we had been to Kona. While several of the dishes were as remembered and the new ones very good, the pricing was outrageous! $39 for an order of fish and chips that consisted of 1 fried filet and 10 steak fries? $21 for 6 pot stickers and $21 for 2 avocado egg rolls? We waited over 40 minutes for our entrees as well. Our server was gracious and attentive, a highlight. We will not be back anytime soon
We went for Mothers Day Brunch. Our reservation was for 12:15 but didnt get seated until 12:35. They said the brunch ended at 12:30 and it was too late.....which was posted No Where online. The bill for my Mom and me was $95 for 2 apps, 1 side salad, and a sushi roll. So over priced. It took 2 hrs to get our food. I felt bad for the server. Two servers walked out. She was doing the best she could and kept a positive attitude. When we were walking out we saw a table get the brunch we originally came for.
We had reservations at 12pm for the Mother's Day Brunch. When making our reservation that specifically was asked and I also included in our reservation 'special comments' that not everyone in our group would be getting the brunch, but we would be going for brunch. When we got to the host to let her know we arrived, she only told us our table would be ready 10-15 min. That was appropriate since we arrived at 11:45 for our noon reservation. We were seated at 12:05 and the waitress brought us our drinks. She came back to the table for us to order. I asked what all was included in the brunch and she told us they ran out of brunch. I was startled since we came for that specifically and since I saw that the brunch was supposed to be 10am-2pm and it was only 12pm. The hostess should have let us know since our reservation was for the brunch. And she should have seen our special comments when we arrived. We made the poor decision of staying and ordering from the menu. We were not warned that there was a delay in food coming out. 90 minutes later we were served our food and we never even had our silverware and napkins until I asked the waitress. Huge disappointment in our experience. While the food was OK- our family of 4 was not worth $140. Will not be going back if I have a choice.
Went to Kona on Mother's Day had reservations no problem. We waited 1 1/2 hours for food waiter came over and apologized once and we had to flag him down for drinks. The food came out and steaks were cold and dry and we didn't get some sides and also wrong sides. We also got the Mothers Day brunch and that came out after everyone was done eating and also came out one thing at a time. The Brunch was a joke for $49.00 everything was cold. Pancakes definitely came out of a box and still felt like they were a little frozen. Sausage and eggs were cold along with biscuits and gravy. Portions could have been for a 5yr old. Asked for manager 2 times we finally got up to fine one. Managed did credit are bill and we didn't expect that so that was good. But definitely would not go back. Expected so much more for the high prices.
Food was grossly over priced for quality. Our server meant well but was over-seated and missed details (delivered a wrong drink and later a wrong entree). Disappointed to see the quality of a restaurant I have enjoyed in years past drop significantly.
Atmosphere: 4
Food: 1
Service: 3
We stopped in for dinner tonight and Carter was our server. She was attentive and respectful. We the macadamia crusted chicken and a poke bowl with a side of the crispy soy brussel sprouts. The food came out pretty quick. It was all extremely tasty. Will definitely come back next time we are on this side of town.
Atmosphere: 5
Food: 5
Service: 5
Great service from Carter during our dining experience. Kona is a great spot for good food and good environment too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot Cake, Ribeye Meatballs
Carter was a great server and happy hour food was great for the price.
Atmosphere: 4
Food: 4
Service: 5
Carter was amazing! Really friendly and excellent service. Would highly recommend the Coconut Shrimp Rolls.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First off, food looks beautiful. the red tear drop peppers on the calamari super fresh and wonderful flavor. I want to give this place a lot of grace since it's new, but the price point makes that really hard. (everything we had besides 1 soft drink & 1 tea pictured, final bill was around $230)
Calamari rings were rubbery, and the octopus was also a bit over cooked. The sauce was very good & like I said the peppers with it were fantastic.
Chicken Satay was dry, but the sauce and slaw very fresh and tasty.
The ribs were perfectly done & the fries had a unique seasoning that paired great. $30+
Chicken and ship PadThai the shrip and chicken were cooked perfectly, but the rice noodles were crunchy (underdone) which I know over cooking them makes the slimy but for $30+ I'm going to be picky
Chocolate cake was good
notes:
I love it when places make things fresh, but I was not expecting the full meal to take 2 and a half hours
please please please get a leaf blower or big feather duster and attack the rock features around your restaurant. There are sooooo many cobwebs.
Service was good, slow, but good. Our server did his best & seemed to be continuously busy.
VERY knowledgeable chef & staff i have a severe allergy & it was very nice to feel safe with the food provided & be confident in what I was eating. Thank you very much for that.
yall are getting there, I look forward to see how yall do in the future.
Atmosphere: 4
Food: 2
Service: 3
Amazing food. Better service!
Atmosphere: 5
Food: 5
Service: 5
Carter was a great server! she was so nice and always making sure we were well taken care of! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Carter was a phenomenal server!!! She was so attentive and personable. Cannot wait to come back!!!
Garrett and Marta make FANTASTIC drinks! Watch out b4 you go shopping 😂
Atmosphere: 5
Food: 5
Service: 5
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