All I ordered was a #6 fish fillet combo and it took 20 minutes to get to me and my fish was cold and my fries were burnt smh please do better
Atmosphere: 1
Food: 1
Service: 1
Colin Mckoy
Grew up on this McDonald and the neighborhood of Ames. Before they had a rebuilt construction, it was a fine business, but after and ever since... They deserve to not be a business.
Now for the review.... I agree with every one star review that came before me, this business alone has a toxic vibes that wouldn't make me come back, ever. They're rude, incompetent, they double dip their fries in the fryer if you order fresh, otherwise they're always stale fries. My last straw was a door dash order of all things. They gave me a plain sausage biscuit and my receipt says sausage egg and cheese, practically wasted my money and the driver's time to deliver a half ass order with no care left behind. I'm a black man that supports any business that resides in the hood but McDonald's on Ames lost its passion years ago and it no longer deserves to be there. McDonald's on Cummings deserves all recognition of being a good business and everyone should go there instead.
Atmosphere: 1
Food: 1
Service: 1
Russell Johnson
The business is purposely cold. How can a business be run if it is colder inside than out. Management refuses to turn up the heat leaving the older patrons freezing. This is not a way to conduct business
Atmosphere: 1
Food: 3
Service: 1
izabella kulasiak
employment does not care about your food order as long as they as paid. Constantly forgot my food, making me come back and was rude when i only asked for my burger and sauces that they forgot. She got mad bc she remade the whole meal when it was not necessary. Do not understand how this mcdonald’s is still open with how rude, offensive and disorganized they always are. Also, when i asked for extra sauce she charged me and gave me attitude when she didn’t give me the sauce when i asked and shut the window in my face. This lady should not be in management as this is not my first time dealing with her.
Atmosphere: 1
Food: 1
Service: 1
DeAntwan Jackson
Man this place is horrible I been too a lot of McDonald’s and there not held accountable for any standards. Go see for self if you want total disappointment
Atmosphere: 1
Food: 1
Service: 1
Eduin Ibanez
They make you wait a long time and they don't serve customers, terrible service.
Carlos Hubbard
Terrible service stood up front for over 10 minutes before someone came up front. Then the lady had an attitude because she had to take an order. It’s been like that a few times now. Might have to find another place to eat at.
Atmosphere: 1
Service: 1
Recommended dishes: Mcdouble
Jerry
This is possibly the worst McDonald’s in Omaha. There’s always a long wait. The employees just stay in the back where you can’t see them and don’t come up to help you or acknowledge you’re there.
Atmosphere: 1
Food: 2
Service: 1
Seven Buchanan (U H8 Me)
I got a double bacon qp and this is what I got the staff have no idea what to do when it's full if I could id give them a zero stars
Atmosphere: 1
Food: 1
Service: 1
Mike Young
They were very understaffed Also rude and ignored paying costumers
Got my order wrong and it was cold on inside and fries were stale. I'm pretty sure the manager said something vulgar in Spanish to me as she handed me my food because I refused to pull around to a reserved spot due to being the only car in the drive thru
Atmosphere: 1
Food: 1
Service: 1
Marquita Lamere
They are the slowest most disrespectful people there is always cold
Atmosphere: 1
Food: 1
Service: 1
Carlos Soto
Badly service, food cold, and I asked for no cheese, and they gave me cheese. The worst place.
Atmosphere: 1
Food: 1
Service: 1
Nick Lynam
Food took forever and came out cold, staff was also rude
Atmosphere: 1
Food: 1
Service: 1
Jo Jo
Wait so long for no reason like they jus sittin in the back
All I ordered was a #6 fish fillet combo and it took 20 minutes to get to me and my fish was cold and my fries were burnt smh please do better
Atmosphere: 1
Food: 1
Service: 1
Grew up on this McDonald and the neighborhood of Ames. Before they had a rebuilt construction, it was a fine business, but after and ever since... They deserve to not be a business.
Now for the review.... I agree with every one star review that came before me, this business alone has a toxic vibes that wouldn't make me come back, ever. They're rude, incompetent, they double dip their fries in the fryer if you order fresh, otherwise they're always stale fries. My last straw was a door dash order of all things. They gave me a plain sausage biscuit and my receipt says sausage egg and cheese, practically wasted my money and the driver's time to deliver a half ass order with no care left behind. I'm a black man that supports any business that resides in the hood but McDonald's on Ames lost its passion years ago and it no longer deserves to be there. McDonald's on Cummings deserves all recognition of being a good business and everyone should go there instead.
Atmosphere: 1
Food: 1
Service: 1
The business is purposely cold. How can a business be run if it is colder inside than out. Management refuses to turn up the heat leaving the older patrons freezing. This is not a way to conduct business
Atmosphere: 1
Food: 3
Service: 1
employment does not care about your food order as long as they as paid. Constantly forgot my food, making me come back and was rude when i only asked for my burger and sauces that they forgot. She got mad bc she remade the whole meal when it was not necessary. Do not understand how this mcdonald’s is still open with how rude, offensive and disorganized they always are. Also, when i asked for extra sauce she charged me and gave me attitude when she didn’t give me the sauce when i asked and shut the window in my face. This lady should not be in management as this is not my first time dealing with her.
Atmosphere: 1
Food: 1
Service: 1
Man this place is horrible I been too a lot of McDonald’s and there not held accountable for any standards. Go see for self if you want total disappointment
Atmosphere: 1
Food: 1
Service: 1
They make you wait a long time and they don't serve customers, terrible service.
Terrible service stood up front for over 10 minutes before someone came up front. Then the lady had an attitude because she had to take an order. It’s been like that a few times now. Might have to find another place to eat at.
Atmosphere: 1
Service: 1
Recommended dishes: Mcdouble
This is possibly the worst McDonald’s in Omaha. There’s always a long wait. The employees just stay in the back where you can’t see them and don’t come up to help you or acknowledge you’re there.
Atmosphere: 1
Food: 2
Service: 1
I got a double bacon qp and this is what I got the staff have no idea what to do when it's full if I could id give them a zero stars
Atmosphere: 1
Food: 1
Service: 1
They were very understaffed
Also rude and ignored paying costumers
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Got my order wrong and it was cold on inside and fries were stale. I'm pretty sure the manager said something vulgar in Spanish to me as she handed me my food because I refused to pull around to a reserved spot due to being the only car in the drive thru
Atmosphere: 1
Food: 1
Service: 1
They are the slowest most disrespectful people there is always cold
Atmosphere: 1
Food: 1
Service: 1
Badly service, food cold, and I asked for no cheese, and they gave me cheese. The worst place.
Atmosphere: 1
Food: 1
Service: 1
Food took forever and came out cold, staff was also rude
Atmosphere: 1
Food: 1
Service: 1
Wait so long for no reason like they jus sittin in the back
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