Hit drive thru late. Told to go to 1st window but nobody there to take my money, waited a bit and went to the next window. Got my food and told to have a nice night, asked that guy if they would like me to pay. Told him nobody around the other window so have him my card and paid. I'm not the guy to drive off without paying, but it's also not necessarily my job to make sure you are doing yours. Food was expected McDonald's quality, hot and fresh and tasty.
Food: 4
Service: 2
George Cleveland
Typical McD's
Atmosphere: 5
Food: 5
Service: 5
Jaxon Norton
the mobile app allowed me to order sauces galore. a pure delight to man like me. I am what you might call, a sauce savant. I enjoy a great many sauces but none more than that of the hit restaurant, McDonald's. I chortled and cheered as I added an assortment of the finest creamy treats the clown of burgers and fries had to offer. as I giggled with glee I was unaware that soon...I would giggle no longer.
arrived at the drive thru to be informed that the joy I was feeling as I awaited a saucy dinner was nothing more than a mirage. yes. I was denied my sauce. I was made to understand that I hadn't ordered enough chicken mcnuggets to warrant the number of sauces I requested. how many sauces did I order you ask? irrelevant. the app communicated to me that the quantity I requested was entirely permissible. yet, upon arrival at the golden arches, a woman (Ronald McDonald's wife I assume) informed me that I would be required to pay an additional fee to receive the sauces I so viciously craved. I of course obliged and agreed to the conditions of the deal. that's when my breath was taken from my moist lips.
"I don't think you need that many sauces for a 20 piece."
words have never cut so deep. my heart sank and my butt clenched as Mrs. Mcdonald successfully shamed me and my eating habits. I was without words. I, a man of many words, was for once, without a single syllable. I was syll-UN-able. I managed to channel strength from all of my ancestors and remind myself of what I was fighting for. I replied with a whimpering admission of my abnormal love of Ronald's delicious sauces and pleaded - ney - begged for the sauces. claiming willingness to pay any amount despite the $7.37 in my checking account. I was eventually allowed to have my sauce and eat it too. but as I cleared my plate like the fat little rat man that I am, my heart still pained me. know this, Mrs. Mcdonald, I will not forget this day. and my pride will not recover. also why does it let me order that many sauces on the app if I'm not allowed to have them?
Jim W
This is probably one of the better McDonald's in Omaha. Staff is always cheerful, I can count on the food being as ordered, and service darn good
Atmosphere: 5
Food: 5
Service: 5
jessie beaugard
If u can avoid this location run. They are rude. I ordered $50+of food in the app and picked it up. When I got back to the hospital we noticed they forgot our 8 pies. I called and went back to get them, I stood not acknowledged for 8mins and kept trying to talk to people walking by. The manager looked back several times and didn't even ask why I was standing there. I then got someone to stop and listen. The manager then brought the items to the counter and said to me, "here you go". That's it no apology no extra pies to accommodate me having to drive back. Just nothing, absolutely no customer service skills at all.
Atmosphere: 1
Food: 5
Service: 1
The1seminoles
Edwin is spectacular.
Atmosphere: 5
Food: 5
Service: 5
Jena Drieling
The reason why I’m listing 2 stars is that it’s so frustrating that this McDonald’s charges 20%+ more than other McDonald’s in the immediate area. Which is so confusing because they all have the same owner in west Omaha. For instance a Bacon Bagel Sandwich costs 6.29 at this location and 5.39 at the locations one mile from it. Then to boot, if you get extra breakfast sauce they charge 50 cents more. The other locations don’t charge extra for breakfast sauce. This is just frustrating. Now I drive 1 more mile to the other McDonald’s just to pay a normal price. This location needs to do better!
They don't have water for a Hot
Service: 1
I asked for mayo… this is enough for like 4 hamburgers I should’ve have to wipe my damn food befor I can eat it
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Happy Meal
Great yummy and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Happy Meal, Hamburger, Mcmuffin, Mcgriddles, Chicken Mcnuggets
Hit drive thru late. Told to go to 1st window but nobody there to take my money, waited a bit and went to the next window. Got my food and told to have a nice night, asked that guy if they would like me to pay. Told him nobody around the other window so have him my card and paid. I'm not the guy to drive off without paying, but it's also not necessarily my job to make sure you are doing yours. Food was expected McDonald's quality, hot and fresh and tasty.
Food: 4
Service: 2
Typical McD's
Atmosphere: 5
Food: 5
Service: 5
the mobile app allowed me to order sauces galore. a pure delight to man like me. I am what you might call, a sauce savant. I enjoy a great many sauces but none more than that of the hit restaurant, McDonald's. I chortled and cheered as I added an assortment of the finest creamy treats the clown of burgers and fries had to offer. as I giggled with glee I was unaware that soon...I would giggle no longer.
arrived at the drive thru to be informed that the joy I was feeling as I awaited a saucy dinner was nothing more than a mirage. yes. I was denied my sauce. I was made to understand that I hadn't ordered enough chicken mcnuggets to warrant the number of sauces I requested. how many sauces did I order you ask? irrelevant. the app communicated to me that the quantity I requested was entirely permissible. yet, upon arrival at the golden arches, a woman (Ronald McDonald's wife I assume) informed me that I would be required to pay an additional fee to receive the sauces I so viciously craved. I of course obliged and agreed to the conditions of the deal. that's when my breath was taken from my moist lips.
"I don't think you need that many sauces for a 20 piece."
words have never cut so deep. my heart sank and my butt clenched as Mrs. Mcdonald successfully shamed me and my eating habits. I was without words. I, a man of many words, was for once, without a single syllable. I was syll-UN-able. I managed to channel strength from all of my ancestors and remind myself of what I was fighting for. I replied with a whimpering admission of my abnormal love of Ronald's delicious sauces and pleaded - ney - begged for the sauces. claiming willingness to pay any amount despite the $7.37 in my checking account. I was eventually allowed to have my sauce and eat it too. but as I cleared my plate like the fat little rat man that I am, my heart still pained me. know this, Mrs. Mcdonald, I will not forget this day. and my pride will not recover. also why does it let me order that many sauces on the app if I'm not allowed to have them?
This is probably one of the better McDonald's in Omaha. Staff is always cheerful, I can count on the food being as ordered, and service darn good
Atmosphere: 5
Food: 5
Service: 5
If u can avoid this location run. They are rude. I ordered $50+of food in the app and picked it up. When I got back to the hospital we noticed they forgot our 8 pies. I called and went back to get them, I stood not acknowledged for 8mins and kept trying to talk to people walking by. The manager looked back several times and didn't even ask why I was standing there. I then got someone to stop and listen. The manager then brought the items to the counter and said to me, "here you go". That's it no apology no extra pies to accommodate me having to drive back. Just nothing, absolutely no customer service skills at all.
Atmosphere: 1
Food: 5
Service: 1
Edwin is spectacular.
Atmosphere: 5
Food: 5
Service: 5
The reason why I’m listing 2 stars is that it’s so frustrating that this McDonald’s charges 20%+ more than other McDonald’s in the immediate area. Which is so confusing because they all have the same owner in west Omaha. For instance a Bacon Bagel Sandwich costs 6.29 at this location and 5.39 at the locations one mile from it. Then to boot, if you get extra breakfast sauce they charge 50 cents more. The other locations don’t charge extra for breakfast sauce. This is just frustrating. Now I drive 1 more mile to the other McDonald’s just to pay a normal price. This location needs to do better!
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Tried to eat in.
I will not order from a kiosk.
Atmosphere: 1
Food: 1
Service: 1
Quick service
Atmosphere: 5
Recommended dishes: McDonald's Big Mac
This is probably the best McDonald's in the metro. Always fast friendly service. The food is fresh and the orders are accurate.
Atmosphere: 5
Food: 5
Service: 5
The fries were way over salted (I set the box down and a pile of salt fell out of the slit on the side) and the nuggets tasted watery.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Hamburger, French Fries, Chicken Mcnuggets
Incredible pricing and filthy full of flies dump. Avoid it if you value your health and money
Atmosphere: 1
Food: 1
Service: 2
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