Should not have incompetent people working the drive thru. 30 min wait… nah.
Rafael
Good burgers
Atmosphere: 4
Food: 5
Service: 4
Jacob Heinzman
Fast and good service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac
Natasha
Very pleased with the customer service today! My coffee was made wrong and they apologized and remade me a larger size.
Atmosphere: 5
Food: 5
Service: 5
Timxmichelle Owens
Was great needs improvements
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Hashbrown, Double Cheeseburger, Sausage Mcmuffin, Big Breakfast with Hotcakes, Cheeseburger, Sandwich, Quarter Pounder Hamburger, Big Mac, Chicken Mcnuggets, French Fries, Bagel, World Famous Fries
Courtney LeMaster-Vasta
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Recommended dishes: Double Cheeseburger, Mcchicken, Chicken Mcnuggets, Dr Pepper, French Fries, Bagel
Aaron Yeackley
The food was not made right and then the gm was arguing with another employee that was off the clock and drew everyone's attention.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken, Chicken Mcnuggets
mark stroud
Messed up my order gave me cheeseburgers when I was supposed to get chicken sandwiches but I was already back in the interstate and was not turning around to get it fixed so I did not eat until later in the day bad service all around
Atmosphere: 4
Food: 3
Service: 4
J S
NEVER GOING HERE AGAIN! Percieved service failures at every separate interaction...
1. The automated drive-through system didn't seem to work well. It kept trying to complete my order after adding additional items that I never asked for.
(Hint: PEOPLE DON'T LIKE AUTOMATED SYSTEMS!)
The 1st window employee said nothing and closed the window when I said "thank you". (Customer Service? Attitude? Manners?)
The 2nd window employee kept impulsively interrupting me and didn't listen to my request, and he seemed annoyed that i requested hot and fresh French Fries, not the cold and saggy fries I was given - even after I made rhis request at the 1st window. He also seemed annoyed that I asked for a drink carrier, even though I was clearly alone in my car.(Again... Customer Service? Attitude? Manners?)
As a prior quick serve restaurant manager, this felt to me as a training issue and a leadership issue.
There are too many other food options to go back to someplace that provides service that seems this horrible.
Foods mostly always cold, just like the drinks.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Cheeseburger, French Fries
Should not have incompetent people working the drive thru.
30 min wait… nah.
Good burgers
Atmosphere: 4
Food: 5
Service: 4
Fast and good service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac
Very pleased with the customer service today! My coffee was made wrong and they apologized and remade me a larger size.
Atmosphere: 5
Food: 5
Service: 5
Was great needs improvements
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Hashbrown, Double Cheeseburger, Sausage Mcmuffin, Big Breakfast with Hotcakes, Cheeseburger, Sandwich, Quarter Pounder Hamburger, Big Mac, Chicken Mcnuggets, French Fries, Bagel, World Famous Fries
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Recommended dishes: Double Cheeseburger, Mcchicken, Chicken Mcnuggets, Dr Pepper, French Fries, Bagel
The food was not made right and then the gm was arguing with another employee that was off the clock and drew everyone's attention.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken, Chicken Mcnuggets
Messed up my order gave me cheeseburgers when I was supposed to get chicken sandwiches but I was already back in the interstate and was not turning around to get it fixed so I did not eat until later in the day bad service all around
Atmosphere: 4
Food: 3
Service: 4
NEVER GOING HERE AGAIN! Percieved service failures at every separate interaction...
1. The automated drive-through system didn't seem to work well. It kept trying to complete my order after adding additional items that I never asked for.
(Hint: PEOPLE DON'T LIKE AUTOMATED SYSTEMS!)
The 1st window employee said nothing and closed the window when I said "thank you". (Customer Service? Attitude? Manners?)
The 2nd window employee kept impulsively interrupting me and didn't listen to my request, and he seemed annoyed that i requested hot and fresh French Fries, not the cold and saggy fries I was given - even after I made rhis request at the 1st window. He also seemed annoyed that I asked for a drink carrier, even though I was clearly alone in my car.(Again... Customer Service? Attitude? Manners?)
As a prior quick serve restaurant manager, this felt to me as a training issue and a leadership issue.
There are too many other food options to go back to someplace that provides service that seems this horrible.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Messed up order
Still cant believe how well the drive through runs
Atmosphere: 4
Food: 5
Service: 5
Every time I come here there’s something wrong with the order. Almost like most of their staff just can’t read
Atmosphere: 1
Food: 1
Service: 1
The amount of cuss words coming from the 2 mangers is crazy....McDonald's really is becoming trash
BIGMAC
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