Omaha Tap House - Pepperwood

My partner and I had a rough day and we just wanted a burger to make the day better. We did not expect the absolutely top tier service we received from Rylie. Rylie was caring, and wanted to give us an experience, not just food and have us on our way. We felt that this professional cared, and was there for us at every step of the way. Thank you so much. We get through life from the kindness of strangers. Rylie is the epitome of what I hope for the rest of the world: A kind heart and to truly care. We will be back.

Atmosphere: 5

Food: 5

Service: 5

The server was wonderful and absolutely loved her, however I was not a fan of the food, the burger i had gotten was burnt on the bottom, and I went out with a group of friends but wasnt the hungriest, I took 1 bite out of the burger and didnt feel id be able to eat it, so I saved it for later. More attention should be thrown towards the kitchen instead of the esthetic of the room. The best aspect of the meal was the pretzel appetizer, which seemed like they were just frozen bought and thrown in a fry for a minute or so. I tried finishing my burger that evening and couldnt bring myself to it when bite #2 tasted like crispy charcoal

Atmosphere: 3

Food: 1

Service: 5

Food was pretty good. Service took 45 min to seat us. Then it took 10 min to get drinks. Then 35 min to get food. This made atmosphere dull instead of exciting.

Atmosphere: 4

Food: 4

Service: 3

Great food, great service. Sports bar feel.

Atmosphere: 5

Food: 5

Service: 5

Food and serves was great, only downfall is, it is snug in there when buy.. They definitely need a bigger space.

Atmosphere: 5

Food: 5

Service: 5

So I can understand quite a few this that could go wrong and be ok with most as long as you are trying . However my experience is a company selling out there help for bottom line profits . They messed up my food. That's fine fix it . But that is never the case . Before sending it back I made a cut in the meal to see if they would scrape off the wrong stuff and give it back . I also asked for new fries because I thought it would be awhile before getting my food if you had to remake it . We'll that's not the case . I got the same food with that small cut in it and then they tried to make me feel like I was getting new fries they said they were bringing them out in a min . We'll what would take longer to make fries or a burger . Then all of the fries were not hot and tiny pieces like they were recycling them off old plates . It's sad this is what service is now . Beer is good the bottom line practices are not beware.

The food was amazing and our server was fantastic!

Atmosphere: 5

Food: 5

Service: 5

Good food. Not crazy prices. Service was solid. Would definitely go back.

Atmosphere: 4

Food: 5

Service: 5

Food and service were awesome!

Atmosphere: 5

Food: 5

Service: 5

Was sad to see the menu change remove some of the best menu items in my opinion, and replace them with subpar items (Mainly in the taco section) Cheese Curds are still amazing, but the tacos leave a bunch of room for improvement. #missingthefajitatacoes.

Atmosphere: 5

Food: 3

Service: 5

Everytime I come in its a wonderfull experience. The sourdough burger is my go to alongside the gouda cheese curds. I never ha e a bad burger or experience. Staff are always smiling laughing or talking to someone and its nice to see. Getting out of the gym and walking over to debatably the best comfort burger is always nice. I don't tend to go to places that are always buisy or loud but somehow its not overstimulating to be at the bar here and I love it.

Atmosphere: 5

Food: 5

Service: 5

Everything was exceptional! Wings were really good. Their burgers...hangover, smash, and hickory were all great! It was messy goodness. Excellent beers and Maddie our server was amazing for our high maintenance family. Unfortunately, no pics as we were starving.

Atmosphere: 5

Food: 5

Service: 5

This is a great place to find a variety of tasty burgers and food! Happy Hour specials are pretty fantastic too! Great beer selections!

Atmosphere: 5

Food: 5

Service: 5

Awesome spot! The service is friendly, the vibe is relaxed, and the food hits every time. The burgers are great, but the wings are the real MVP. crispy, flavorful, and always cooked perfectly. Add in a killer beer selection and you’ve got one of the best hangout spots in the area. Can’t wait to go back!

This review was made in connections with a Toast promotion.

Atmosphere: 5

Food: 5

Service: 5

This is the best burger joint in town by far. Rivaled only by sickies garage