Panda Express
16920 Evans Plaza, Omaha
(402) 289-1698
Recent Reviews
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This was the best restaurant experience that I have had in such a long time. Everything was hot and fresh, and every team member was so friendly. Every guest was promptly greeted as they walked in the door by not just the front counter staff, but the whole kitchen. Angie deserves a shout out for her friendliness and professionalism. She ensured our order was correct before checking us out by repeating everything back to us. She was so friendly and outgoing. She was quick to take care of customers, the whole team works together and it shows in the quality of service. I also want to note how the restaurant was very clean even during the busy lunch rush.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. They don’t care about their customers. Food ok.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Beef and Broccoli
Got 2 peices of beef?
Atmosphere: 2
Food: 1
Service: 1
Don't know about atmosphere, never been inside
Atmosphere: 1
Food: 5
Service: 5
Hi, I have always been a huge fan of Panda Express until the day before yesterday when I ordered my regular in drive through and when I got back home while eating I found a big paper clip in their chicken entrees. That was a big scare and I am sure I will not be going back there anymore. Very disappointing as this was one of my favorite go to places that I visited regularly.
i didnt ask for noodles, thanks for the free noodles
Atmosphere: 5
Food: 5
Service: 5
Why can't you ever have super greens ready? it's super annoying. Every single time I go in they have to make it. I just walk out at those point. They'll be like 2 min. No, no it's not. It takes 8min.... I go to panda because I'm on a time crunch ?? fail.....
Atmosphere: 4
Food: 3
Service: 5
Ordered 2 entree plate, Sesame chicken ( very good) Beef and Broccoli (terrible) broccoli looked like it was sitting there a long time and there was only 1 piece of beef very disappointing. The only reason it go two stars was because of the sesame chicken. I wish I would of read the reviews before going. Seems like this has happened to other people.
Food: 2
Service: 5
You get a lot of food for the price, it's a good deal. Really like the cream cheese ragoons and the sweetfire chicken!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Build Your Own Plate - 2 Half Sides
This is the best location for Panda Express. This location is just better. The food is always fresh. I have not received dry rice ever from here. The rice is fresh. I go out of my way to this location bc it's just better.
Kid-friendliness: Kid-friendly menu items and portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Plate - 1 Full Side
Restaurantji Recommends
Ok I don't blame the workers at all. The manager trying to cut back on money is making you lose customers. Five sweet and sour packets for two boxes and three people. We asked for more and they said no. They said they ran out when we could see a box full next to them. I used to love this place but now you can't even enjoy your food because there is no sweet and sour sauce to use. I'm never going back here. Dragon Wok has a whole container you can use. No questions asked you can use as much as you want. This place needs to think about customers before money.
Atmosphere: 1
Food: 2
Service: 1
It's really disappointing that about half the time I come here, including today (which is not often, because the food is so expensive) I don't actually get any teriyaki sauce with my teriyaki chicken. It's the best thing on the menu, but without the sauce it isn't great at all. I don't understand why I should need to double check the bag right there in the drive thru window to make sure that I got a sauce that is IN THE NAME of the menu item I ordered. Disappointing. I actually did think of checking the bag while I was still in the drive thru, but I thought to myself surely they wouldn't have forgotten it, the other times have been flukes. Well now I have at least three times over the past year and a half or so that it's been forgotten.
Atmosphere: 4
Food: 2
Service: 1
They give me DIET Coke instead of regular literally EVERY single time. I realize it’s not a big deal but come on, man. It’s the principle of the thing, and it’s just irritating.
I have never had more issues as a Panda Express than I’ve had here. I am not exaggerating that for the last three times in a row, I’ve left with the wrong order. When I try to call or get in contact with anyone, I receive no answer or help. It’s incredibly frustrating to pay for food and not get anything that you ordered, let alone three times in a row. I love Panda Express and their food, but I don’t think I’ll ever return because of their lack of customer service
Atmosphere: 3
Food: 5
Service: 1
They're food is overall amazing. My favorite food is low meim, white rice, and sweet and sour chicken, however they're service is pretty bad. My family went to eat there and we like A LOT of sweet and sour sauce, but the people there only gave us like 5. Usually we only get 5 when we ask for 15, but we like it for rice, low meim, and sweet and sour chicken for 2 big meals. So we always ask for 15, but we get 5. One day we kept asking for more because this lady wouldn't give us enough, so she said, "sorry we're out." But they weren't because I could see the packets of sweet and sour sauce. Next time it happens I swear I will ask for just 2 more packets and use the packets to write "karma" or waste them by throwing them away.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Side Chow Mein, Cream Cheese Rangoons 3, Build Your Own Plate - 2 Half Sides
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