This is a Panera like no other! Never have any food I want to order, always our of it.. no cookies, bagels, muffins nada day or night. The servers are super rude especially the young girls at the drive thru who barked at me that there was no more steak and cheese sandwiches like we were running the streets. Disgusting, I gave it another try after a few times went inside and was even more appalled at how it looked like it was an abandoned store. And there was hair in my sandwhich. I threw the food away, Never at this Panera again. And btw I love Panera I will continue to go just not this site. If give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Rachal Oliva
Southwest chicken melt was very good!
Atmosphere: 5
Food: 5
Service: 5
fran bartling
Horrible service took forever. And forgot several items of my order.
Atmosphere: 1
Food: 3
Service: 1
Elora Knollman
sent my bf down to get me some soup as I am very sick. It was 8:05. The place had the lights off and their menu said “sold out” on every single item. They don’t close until 9. I called the manager and he told me “no ma’am. That’s weird”. Obviously just wanted to go home.
Atmosphere: 1
Food: 1
Service: 1
Michelle “nevermind” Barrientos
Was pretty bad,no expressO ,no customer service the girls acted like we were not even there was messy and looked dirty .I was very disappointed and
Atmosphere: 1
Food: 1
Service: 1
Pam Wurgler
Food Ok Not GreatNo ServiceFood WAY TO EXPANSIVE!!!!!
Atmosphere: 2
Food: 2
Service: 1
Natasha R.
Ordered to-go for a fundraiser. Honestly, I don't think the food quality is worth the price. First of all, they were out of so many things. Every single kind of bagel except sesame? And this was me checking at 11am this morning. And no tomatoes or everything bagel seasoning? As someone who's worked in fast food before, I don't know how a store runs out of so many items so quickly. The lady who was behind the counter was very nice though :). But anyway, my $13 sandwich seemed very thrown together and in a very big disarray. Barely any bacon and it was just seemed not very good quality for Panera marketing a higher quality of food than fast food. And the baguette chunk that was the side was just thrown in the bottom. No wrapping or anything? Maybe it was the dinner rush, but overall, just low quality food for the price it cost. The wait time was fine. It tasted fine after I added my own stuff at home. I would only come here for bagels if they have any available.
Atmosphere: 3
Food: 3
Service: 5
Laurie
I went at 3:30 in the afternoon and had to wait a good 7-10 minutes for my You Pick 2. The sourdough melt was tasty but salty. I’d give it 3 and 1/2 stars, I don’t know if I could give the turkey chili more than a half star. It was AWFUL! Tastes like tomato sauce and any chunks of turkey or onion are miniscule. It’s barely edible with the baguette dipped into it. The baguette is cold in the middle as if it was thawed out? Not a good experience at all. Edit: my husband deemed it tomato soup when he ate the leftover soup later. So I got the wrong order at a slow restaurant.
Food: 2
Service: 2
Holly Hayhurst
30 minute wait for my To-go order, amd I had to go on a scavenger hunt to get all my items. For some reason, you have to go ask the bakery to fill your order, they won't just prepare it with the rest of your items-- including your drinks.Green tea is watered down compared to other locations.If you get French onion soup, be sure to check to see if you get the toppings before leaving. In the 4 years I've been coming here, I don't think I've ONCE gotten the croutons and cheese without asking for them.You'd think I'd just stop going, but hey-- I love me some panera. Each time I come seems worse than the last, though.They advertise above the Rapid pick up area that you will receive a free bakery item if they get your order wrong, so maybe just capitalize on that aspect of their service, since heaven knows the orders are seldom right. Got my free pumpkin muffin today. ?
Atmosphere: 3
Food: 3
Service: 2
ashtin Schutjer
They are super nice. But my order is never right. My smoothies are always runny and hardly cold. The food is just prepared sloppy. The containers are usually caked in whatever is inside.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Baguette, Greek Yogurt with Mixed Berries Parfait, Broccoli Cheddar Soup
Pretty poor experience at this location. They ran out of several food items I had, and my sandwich was pretty much bare. Also missed multiple things in my order and I had to go back. Didn’t seem to be a well run location.
Atmosphere: 3
Food: 2
Service: 2
Patrick Luger
Poor quality food and service. I won’t be back.
Kitty Mosley
No one cared about working. Not even the manager who was giving attitude to customers. I received my sandwich and the picture tells it all. I added the cheese but other than that, it was basically bare. The smoothie smelled horrible as well. Waste of money.
Atmosphere: 2
Food: 1
Service: 1
nakiea boetger
Our fam loves Panera, but this one just plain sucks. Too often they’ll run out of baguettes by dinner time, the mac n cheese is super runny, or the salad is lettuce and little more. I’m unsure that it’s staff fault, as they’ve run out of chicken before as well. I crab about this Panera way more than I’m content. Should I stop going here? Of course. It is most convenient and I’m hanging onto threads of hope? You bet.Keep expectations low and you’ll be fine.
Atmosphere: 3
Food: 3
Service: 3
Jeff Hicks
This place has really gone downhill. It'd be great if the employees cared anywhere near as much about running a decent restaurant as they do about screwing around on their phones.Pictured below is my $8.00 bowl of soup.It's just not worth it anymore.
This is a Panera like no other! Never have any food I want to order, always our of it.. no cookies, bagels, muffins nada day or night. The servers are super rude especially the young girls at the drive thru who barked at me that there was no more steak and cheese sandwiches like we were running the streets. Disgusting, I gave it another try after a few times went inside and was even more appalled at how it looked like it was an abandoned store. And there was hair in my sandwhich. I threw the food away, Never at this Panera again. And btw I love Panera I will continue to go just not this site. If give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Southwest chicken melt was very good!
Atmosphere: 5
Food: 5
Service: 5
Horrible service took forever. And forgot several items of my order.
Atmosphere: 1
Food: 3
Service: 1
sent my bf down to get me some soup as I am very sick. It was 8:05. The place had the lights off and their menu said “sold out” on every single item. They don’t close until 9. I called the manager and he told me “no ma’am. That’s weird”. Obviously just wanted to go home.
Atmosphere: 1
Food: 1
Service: 1
Was pretty bad,no expressO ,no customer service the girls acted like we were not even there was messy and looked dirty .I was very disappointed and
Atmosphere: 1
Food: 1
Service: 1
Food Ok Not GreatNo ServiceFood WAY TO EXPANSIVE!!!!!
Atmosphere: 2
Food: 2
Service: 1
Ordered to-go for a fundraiser. Honestly, I don't think the food quality is worth the price. First of all, they were out of so many things. Every single kind of bagel except sesame? And this was me checking at 11am this morning. And no tomatoes or everything bagel seasoning? As someone who's worked in fast food before, I don't know how a store runs out of so many items so quickly. The lady who was behind the counter was very nice though :). But anyway, my $13 sandwich seemed very thrown together and in a very big disarray. Barely any bacon and it was just seemed not very good quality for Panera marketing a higher quality of food than fast food. And the baguette chunk that was the side was just thrown in the bottom. No wrapping or anything? Maybe it was the dinner rush, but overall, just low quality food for the price it cost. The wait time was fine. It tasted fine after I added my own stuff at home. I would only come here for bagels if they have any available.
Atmosphere: 3
Food: 3
Service: 5
I went at 3:30 in the afternoon and had to wait a good 7-10 minutes for my You Pick 2. The sourdough melt was tasty but salty. I’d give it 3 and 1/2 stars, I don’t know if I could give the turkey chili more than a half star. It was AWFUL! Tastes like tomato sauce and any chunks of turkey or onion are miniscule. It’s barely edible with the baguette dipped into it. The baguette is cold in the middle as if it was thawed out? Not a good experience at all. Edit: my husband deemed it tomato soup when he ate the leftover soup later. So I got the wrong order at a slow restaurant.
Food: 2
Service: 2
30 minute wait for my To-go order, amd I had to go on a scavenger hunt to get all my items. For some reason, you have to go ask the bakery to fill your order, they won't just prepare it with the rest of your items-- including your drinks.Green tea is watered down compared to other locations.If you get French onion soup, be sure to check to see if you get the toppings before leaving. In the 4 years I've been coming here, I don't think I've ONCE gotten the croutons and cheese without asking for them.You'd think I'd just stop going, but hey-- I love me some panera. Each time I come seems worse than the last, though.They advertise above the Rapid pick up area that you will receive a free bakery item if they get your order wrong, so maybe just capitalize on that aspect of their service, since heaven knows the orders are seldom right. Got my free pumpkin muffin today. ?
Atmosphere: 3
Food: 3
Service: 2
They are super nice. But my order is never right. My smoothies are always runny and hardly cold. The food is just prepared sloppy. The containers are usually caked in whatever is inside.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Baguette, Greek Yogurt with Mixed Berries Parfait, Broccoli Cheddar Soup
Restaurantji Recommends
Pretty poor experience at this location. They ran out of several food items I had, and my sandwich was pretty much bare. Also missed multiple things in my order and I had to go back. Didn’t seem to be a well run location.
Atmosphere: 3
Food: 2
Service: 2
Poor quality food and service. I won’t be back.
No one cared about working. Not even the manager who was giving attitude to customers. I received my sandwich and the picture tells it all. I added the cheese but other than that, it was basically bare. The smoothie smelled horrible as well. Waste of money.
Atmosphere: 2
Food: 1
Service: 1
Our fam loves Panera, but this one just plain sucks. Too often they’ll run out of baguettes by dinner time, the mac n cheese is super runny, or the salad is lettuce and little more. I’m unsure that it’s staff fault, as they’ve run out of chicken before as well. I crab about this Panera way more than I’m content. Should I stop going here? Of course. It is most convenient and I’m hanging onto threads of hope? You bet.Keep expectations low and you’ll be fine.
Atmosphere: 3
Food: 3
Service: 3
This place has really gone downhill. It'd be great if the employees cared anywhere near as much about running a decent restaurant as they do about screwing around on their phones.Pictured below is my $8.00 bowl of soup.It's just not worth it anymore.
Atmosphere: 2
Food: 3
Service: 1