Panera Bread

12960 W Center Rd, Omaha
(402) 333-3633

Recent Reviews

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Ann G

2 major items not in the bag and not paid for but they were given first and in detail!

Manik Bhasha

I love the bread , the crispy sound that make while eating is always tempting šŸ˜‰

Paul Cropp

If they learn to make a sandwich as I ordered it it could be a better place to eat

Nathan Mangiameli

Wish I could leave zero stars. This place has the absolute zero common sense of courtesy. I wish everyday it closes down

D1517IUlindseyj

food was amazing, service wasnt the best it took 25 minutes for me to get my food.Although the employees i did encounter to get my food were very sweet. and when i did get it i couldn’t even sit down and enjoy it with peace without hearing dishes and stuff being slammed together im not sure what was going on sounded like a zoo back there. hopefully next time i come back its not as loud lol. the are was very dirty in the lobby tables weren’t clean.

Julie Desrosiers

Why are drinks always put away an hour before closing time? Why can’t we have half and half or almond milk in our tea or coffee at 8:00? Why can’t we have iced tea after 8:00? Why can’t we have hot coffee or iced coffee after 8:00? Why is the drink menu only partially available after 8:00, when your posted dining room hours are until 9:00? šŸ¤”

Annie Costner

I have never once gotten my full order from this Panera. At the very least my drink is always missing. They also skimp on everything they do give you and are out of stock of a lot most of the time.

Atmosphere: 2

Food: 2

Service: 1

Deb Stonebraker

Ordered in person for ā€œto goā€ Ordered the new French dip, chicken salad (dbl salad)and tomato soup. Soup and Chicken were good. The beef had hardly any meat on it and there was no sandwich dipping juice. Big disappointment..
Staff was nice at time of ordering.
We didn’t call them- it was too far to go back anyway.

Atmosphere: 4

Food: 2

Service: 4

Adam Krueger

Nice little patio area out front. Unfortunately they allow employees to chain smoke cigarettes out there it kind of ruins the experience.

Kamryn Anderson

Max was SO fun and helpful when placing our order. My sister and I came in late on a Sunday night and he was so nice and went out of his way to make our experience great! We even got free cookies! Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Luc Veasman

Had a drive thru pickup order. Had to wait for 20 minutes behind a car even though they knew the car behind has a PICK UP order. I guess ā€œwait for your food parking spotsā€ dont exist anymore. Absolutely ridiculous.

Atmosphere: 1

Food: 3

Service: 1

Cierra Azraelle

I apologize for my wordy analysis I am a business student but I will sum it up with: I would not recommend nor return to this panera. I’m disheartened as someone who could use a nice eatery near my home for a quick breakfast/lunch and study spot. As someone who wasted money at this establishment I’m sick that businesses like these are still standing. It’s a money pit to the community. The cinnamon bagel smelled like vomit, so I’m guessing it was expired, not handled with gloves, not stored properly, or all three. The store itself was filthy and there were flies buzzing around the kitchen as the food was being prepared. The lady at the counter was nice, but everyone else seemed overworked and kept making mistakes with orders in the 15 minutes I was there. My order was completely inedible, and yet I waited behind 7 other people (who ordered after me) to receive one sandwich. My sandwich only had bread, egg whites, avocado, and tomato. It was also disgusting. The avocado had a strong unripe flavor with the texture of mold and the bread was stale and then burnt on top of that. The drive thru set up is also unnecessarily taxing, so don’t waste your time. I have been there twice. Today, which is what drove me to write this review, and three years ago when I vowed never to come back for all the same things I listed here. Except, I couldn’t remember why I disliked this panera and decided to challenge that in hopes that change had occurred. This time I will remember all the reasons I have avoided this place, and hopefully I’ve helped someone else avoid wasting their money, too. Mainly, I wrote this in such detail for the business itself with still lingering hope that some improvements can come from my feedback and save future unwitting customers.

Atmosphere: 1

Food: 1

Service: 1

Sue Kuzela

I don't like the dining areas.

Atmosphere: 4

Food: 4

Service: 4

Bruce Grubb

Soup and macaroni and cheese were not hot, barely warm

Atmosphere: 4

Food: 3

Service: 4

Delicious sandwich 🤤

Atmosphere: 4

Food: 4

Service: 4

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