Ordered on their website at 10:58pm, said it would be 48 minutes. Fine. Then at 11:20 the online tracker changed to "Delivered by Door Dash" and the delivery time changed to 12:21am so I called the store and spoke with Jesus. He said they didn't have a delivery driver and had to wait for Door Dash. You could tell the food had been sitting waiting for delivery because it was not hot. And Jesus said he would call me when they picked up, but he didn't. Also said I would get a refund - we will see. Didn't receive our order until 12:45am. Disappointed to say the least!
Atmosphere: 1
Food: 1
Service: 1
Chris Gutierrez
Have been waiting over an hour for pizza. Was told they do not have delivery drivers and are waiting for a door dash driver. Could not tell me when a door dash driver would be available. Poor way to run a business.
Atmosphere: 1
Food: 1
Service: 1
Tricia
I love the taste of Papa John's Pizza and the staff are so friendly and they make sure that they get the doordash out that I'm usually there to pick up in a decent timely manner
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Mega Chocolate Chip Cookie, Bacon Cheddarsticks, BBQ Chicken and Bacon Pizza, Pepperoni Pizza, Pizzas Wings
Katie Pregon
Had the most phenomenal delivery experience. My fresh and delicious food was delivered before my expected delivery window. The delivery driver was very kind and made sure to comply with contactless delivery. Could not have been better 👍🏻
Food: 5
Service: 5
Recommended dishes: Extra Cheesy Alfredo Pizza
Luis Fuego
not so good
Atmosphere: 1
Food: 3
Service: 1
Justine Young
Pizza took over an hour to arrive and was not sealed. Driver was a doordash driver who refused to come to the building so I had to go find him outside. He also wouldnt answer the phone when i tried to call. Pizza was cold. 0/10 experience.
Atmosphere: 1
Food: 1
Service: 1
L C
Driver showed up with no change, trying to walk away with my money while not being able to speak any English. In the end he left with my food. Terrible customer service.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pepperoni Pizza
lori Vieth
I ordered two pizzas through an online app. I was given a promo. We have milk allergies in our home so we order without cheese. I got one vegetarian pizza and one pepperoni, onion, mushroom pizza, and there were no pepperonis at all on my pizza for a $23 pizza without cheese you think I would’ve gotten at least the correct toppings. Thankfully they did issue me a refund.
Jonathan Amaya-Batres
Awesome Pizza it ever taste so far! ⭐️⭐️⭐️⭐️?
Daniel McTaggart
Service is really good. But why so stingy on the sauce? See advertisement vs real photo I just took.
I ordered an ultimate pepperoni. I got a cheese pizza. I was trying to calmly discuss the issue with the person on the phone. He was quite rude and then hung up on me.
Food: 2
Service: 1
Nagwa Abdel-latif
Fast service
Atmosphere: 4
Food: 4
Service: 4
Ruth
Pipping hot pizza is the best. Fast delivery service and a great group of people. Highly recommended.
Parking: Front door access
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Brownie
Norma B.
Was in today sat 4/20 to order the NY and so I thought I’d look like the ad on tv shows and didn’t look so poorly made and sloppy of a pepperoni pizza and was the first time I purchased it after seeing it a week ago on tv
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Chocolate Chip Brownie
Katie Vanzago
Even though they were busy, they were super efficient. They got to me within 60 seconds when I walked in the door. PLUS, I had a situation (I forgot my card at home), and they were so accommodating & let my mom use her cc over the phone. I was shocked. Typically, in a situation like this, I would have had to drive home, get my card & come back, and then my pizza would have been cold, etc. But these guys were on top of it. Also, our pizza was hot and fresh and delicious!!! Thank you, Papa John's, for saving our Friday night pizza night!!!
Ordered on their website at 10:58pm, said it would be 48 minutes. Fine. Then at 11:20 the online tracker changed to "Delivered by Door Dash" and the delivery time changed to 12:21am so I called the store and spoke with Jesus. He said they didn't have a delivery driver and had to wait for Door Dash. You could tell the food had been sitting waiting for delivery because it was not hot. And Jesus said he would call me when they picked up, but he didn't. Also said I would get a refund - we will see. Didn't receive our order until 12:45am. Disappointed to say the least!
Atmosphere: 1
Food: 1
Service: 1
Have been waiting over an hour for pizza. Was told they do not have delivery drivers and are waiting for a door dash driver. Could not tell me when a door dash driver would be available. Poor way to run a business.
Atmosphere: 1
Food: 1
Service: 1
I love the taste of Papa John's Pizza and the staff are so friendly and they make sure that they get the doordash out that I'm usually there to pick up in a decent timely manner
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Mega Chocolate Chip Cookie, Bacon Cheddarsticks, BBQ Chicken and Bacon Pizza, Pepperoni Pizza, Pizzas Wings
Had the most phenomenal delivery experience. My fresh and delicious food was delivered before my expected delivery window. The delivery driver was very kind and made sure to comply with contactless delivery. Could not have been better 👍🏻
Food: 5
Service: 5
Recommended dishes: Extra Cheesy Alfredo Pizza
not so good
Atmosphere: 1
Food: 3
Service: 1
Pizza took over an hour to arrive and was not sealed. Driver was a doordash driver who refused to come to the building so I had to go find him outside. He also wouldnt answer the phone when i tried to call. Pizza was cold. 0/10 experience.
Atmosphere: 1
Food: 1
Service: 1
Driver showed up with no change, trying to walk away with my money while not being able to speak any English. In the end he left with my food. Terrible customer service.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pepperoni Pizza
I ordered two pizzas through an online app. I was given a promo. We have milk allergies in our home so we order without cheese. I got one vegetarian pizza and one pepperoni, onion, mushroom pizza, and there were no pepperonis at all on my pizza for a $23 pizza without cheese you think I would’ve gotten at least the correct toppings. Thankfully they did issue me a refund.
Awesome Pizza it ever taste so far! ⭐️⭐️⭐️⭐️?
Service is really good. But why so stingy on the sauce? See advertisement vs real photo I just took.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I ordered an ultimate pepperoni. I got a cheese pizza. I was trying to calmly discuss the issue with the person on the phone. He was quite rude and then hung up on me.
Food: 2
Service: 1
Fast service
Atmosphere: 4
Food: 4
Service: 4
Pipping hot pizza is the best. Fast delivery service and a great group of people. Highly recommended.
Parking: Front door access
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Brownie
Was in today sat 4/20 to order the NY and so I thought I’d look like the ad on tv shows and didn’t look so poorly made and sloppy of a pepperoni pizza and was the first time I purchased it after seeing it a week ago on tv
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Chocolate Chip Brownie
Even though they were busy, they were super efficient. They got to me within 60 seconds when I walked in the door. PLUS, I had a situation (I forgot my card at home), and they were so accommodating & let my mom use her cc over the phone. I was shocked. Typically, in a situation like this, I would have had to drive home, get my card & come back, and then my pizza would have been cold, etc. But these guys were on top of it. Also, our pizza was hot and fresh and delicious!!! Thank you, Papa John's, for saving our Friday night pizza night!!!
Atmosphere: 5
Food: 5
Service: 5
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