I came in to order food the other night and it was such an amazing group of people working they were fast and very respectful and the food was so good! I had a chance to talk with some of the workers and they were so nice and respectful, a guy named Josh started a great conversion while preparing my food he asked me how my day was and was multi tasking very well like putting my fries I ordered in the fryer while he was cooking my food. The young lady on the register I believe on my receipt her name was Jessica was also very nice and very very respectful overall the staff here are amazing and this location really knows who to hire this is top tier customer service! I’m not from Omaha but if I ever come back to Omaha this place will be seeing me again!
Atmosphere: 5
Food: 5
Service: 5
Mauranda Roberts
The manager Quinn at this location definitely needs a raise. She was kind and very helpful definitely gets a 5 star review from me
Philip Pelshaw
Excellent service. Fresh and hot fries 🍟 🔥
Philip Zumwalt
Jolene and her team were very professional whipping up me and my coworker s steak Philly with all the vegetables 🌳 yum! Delicious
Sweaty Blueberry
For a place that just serves cheese steaks you would think they would be better. Lacks flavor. The employee who rang me up was disgusting. He needs a course on hygiene and learning how to listen with his ears and not his mouth.
T P
To the gentleman working by himself today, you Rock! Thank you for being efficient and extremely pleasant.It was refreshing!
Ryan Weihs
All employees doing nothing while the grill is covered in burnt food and rice is old and dry. This location has gone down hill, bad management
Josh Heavey
Only rating a 5 because of the Adam dude. Real people!!
Miakoda Seuss
I went in to this Pepperjax for a quick dinner tonight during a rush. All of the employees were wonderful and working together to get all orders out! The dinner was delicious and the atmosphere was amazing, they all were so helpful and friendly!
Linda Buttrose
The food is delicious and the staff is friendly. The only thing I don’t like is the way they package the fries, it seems like there’s less fries for the money and the containers are flimsy. Other than that though everything was great!
Love the Philly steak and fries here. Being able to get it fireballed is the best! However this is one of those places where the cash register makes you feel obligated to tip.
My husband and I went to the Ralston location for an early dinner/late lunch. The staff greeted us and was very friendly the whole time with smiles while they worked and making conversation. We were extremely impressed with their hospitality. Of all the Pepper Jax locations we’ve been to, this one made us feel like guests in their establishment and not just someone coming for dinner. We thank you for a great experience!
Recommended dishes: Philly Steak Sandwich
Mike Reusch
Service can be a bit hectic but the food is good usually.
Employee running the cash register handled chicken strips with her bare hands and tossed into the fryer. I watched her do the same to fries that other customers ordered. I couldn’t imagine this being standard procedure. Very unsanitary and plenty of opportunity for cross contamination. Handling money and handling food without any gloves or washing hands violates health department standards to my knowledge. Wow owners, please review your safety and sanitation practices within your restaurants.
I came in to order food the other night and it was such an amazing group of people working they were fast and very respectful and the food was so good! I had a chance to talk with some of the workers and they were so nice and respectful, a guy named Josh started a great conversion while preparing my food he asked me how my day was and was multi tasking very well like putting my fries I ordered in the fryer while he was cooking my food. The young lady on the register I believe on my receipt her name was Jessica was also very nice and very very respectful overall the staff here are amazing and this location really knows who to hire this is top tier customer service! I’m not from Omaha but if I ever come back to Omaha this place will be seeing me again!
Atmosphere: 5
Food: 5
Service: 5
The manager Quinn at this location definitely needs a raise. She was kind and very helpful definitely gets a 5 star review from me
Excellent service. Fresh and hot fries 🍟 🔥
Jolene and her team were very professional whipping up me and my coworker s steak Philly with all the vegetables 🌳 yum! Delicious
For a place that just serves cheese steaks you would think they would be better. Lacks flavor. The employee who rang me up was disgusting. He needs a course on hygiene and learning how to listen with his ears and not his mouth.
To the gentleman working by himself today, you Rock! Thank you for being efficient and extremely pleasant.It was refreshing!
All employees doing nothing while the grill is covered in burnt food and rice is old and dry. This location has gone down hill, bad management
Only rating a 5 because of the Adam dude. Real people!!
I went in to this Pepperjax for a quick dinner tonight during a rush. All of the employees were wonderful and working together to get all orders out! The dinner was delicious and the atmosphere was amazing, they all were so helpful and friendly!
The food is delicious and the staff is friendly. The only thing I don’t like is the way they package the fries, it seems like there’s less fries for the money and the containers are flimsy. Other than that though everything was great!
Restaurantji Recommends
Love the rice bowls
Food: 4
Service: 5
Recommended dishes: Steak Rice Bowl
Love the Philly steak and fries here. Being able to get it fireballed is the best! However this is one of those places where the cash register makes you feel obligated to tip.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Philly Steak Sandwich, Steak Philly, Fries
My husband and I went to the Ralston location for an early dinner/late lunch.
The staff greeted us and was very friendly the whole time with smiles while they worked and making conversation. We were extremely impressed with their hospitality. Of all the Pepper Jax locations we’ve been to, this one made us feel like guests in their establishment and not just someone coming for dinner. We thank you for a great experience!
Recommended dishes: Philly Steak Sandwich
Service can be a bit hectic but the food is good usually.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Philly Steak Sandwich, Steak Rice Bowl, Fries, Chicken Burrito
Employee running the cash register handled chicken strips with her bare hands and tossed into the fryer. I watched her do the same to fries that other customers ordered. I couldn’t imagine this being standard procedure. Very unsanitary and plenty of opportunity for cross contamination. Handling money and handling food without any gloves or washing hands violates health department standards to my knowledge. Wow owners, please review your safety and sanitation practices within your restaurants.
Atmosphere: 3
Food: 1
Service: 3
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