Door dash order was wrong. Called to see if they could fix it and told me they would have a free meal for me. Came in and told them my name and they said they didn’t have my name down. Big scam.
Atmosphere: 1
Food: 1
Service: 3
riley horton
Ordered door dash from this location in July. Entire order was made wrong. I called the store and was told by the manager he would write my name down for 2 free steak bowls “the next time you come in just tell them”. Nothing about I had to come in by a certain day. We went in tonight and I told them my name and the situation. The boy called the manager and was told they cannot do that. Pretty crappy customer service, you mess up the order the first time and say you’re going to fix it and when I come in to get it fixed you tell me no.
Food: 1
Service: 1
Amanda Schmucker
Amazing service today!
Atmosphere: 5
Food: 5
Service: 5
Travis Derendinger
So this is what happened when I walked out to my car because they don't know how to place bags properly and they don't know how to put their food in the bag properly, and I'll never come back to this restaurant again.
Atmosphere: 1
Food: 5
Service: 1
Damion Aqeel
The guy tonight that made my Philly....intentionally made it uneatable intentionally didn't season my fries. Overall it was trash. He spent most of his time catering to the woman behind ne while messing up my order. Ill never come back again.
Atmosphere: 5
Food: 1
Service: 1
Karla Nejdl
Great employees! Food was great, but like old Pepperjacks as like to see food being prepared.
Atmosphere: 5
Food: 5
Service: 5
Shalina Bivens
Horrible customer service , didn’t change gloves when washing hands, or the grill wasn’t even cleaned. Had to ask for fries twice, was only gave me one waiting for 3 mintues or longer after my Philly was done, paid for. Food dropping all over the condiment’s prep area.
Atmosphere: 1
Food: 1
Service: 1
Jessiline Anderson
Great food but service is slow.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Rice Bowls
John
The drive through locations are garbage......and my order was wrong too so that was fun
Door dash order was wrong. Called to see if they could fix it and told me they would have a free meal for me. Came in and told them my name and they said they didn’t have my name down. Big scam.
Atmosphere: 1
Food: 1
Service: 3
Ordered door dash from this location in July. Entire order was made wrong. I called the store and was told by the manager he would write my name down for 2 free steak bowls “the next time you come in just tell them”. Nothing about I had to come in by a certain day. We went in tonight and I told them my name and the situation. The boy called the manager and was told they cannot do that. Pretty crappy customer service, you mess up the order the first time and say you’re going to fix it and when I come in to get it fixed you tell me no.
Food: 1
Service: 1
Amazing service today!
Atmosphere: 5
Food: 5
Service: 5
So this is what happened when I walked out to my car because they don't know how to place bags properly and they don't know how to put their food in the bag properly, and I'll never come back to this restaurant again.
Atmosphere: 1
Food: 5
Service: 1
The guy tonight that made my Philly....intentionally made it uneatable intentionally didn't season my fries. Overall it was trash. He spent most of his time catering to the woman behind ne while messing up my order. Ill never come back again.
Atmosphere: 5
Food: 1
Service: 1
Great employees! Food was great, but like old Pepperjacks as like to see food being prepared.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service , didn’t change gloves when washing hands, or the grill wasn’t even cleaned. Had to ask for fries twice, was only gave me one waiting for 3 mintues or longer after my Philly was done, paid for. Food dropping all over the condiment’s prep area.
Atmosphere: 1
Food: 1
Service: 1
Great food but service is slow.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Rice Bowls
The drive through locations are garbage......and my order was wrong too so that was fun
Atmosphere: 2
Food: 2
Service: 2
To spicy
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Great staff, Great service, Great food. What more to say
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak
My order was delayed 4 times then cancelled and I tried calling the restaurant to speak to a manager but nobody answered the phone and I’m not happy
Food: 3
Service: 1
Recommended dishes: Steak Bowl
I really don't know how this place survives. Especially this location. I haven't been in 2 years nothings changed.
Atmosphere: 2
Food: 2
Service: 2
It was coo
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Rice Bowls
Younger crew of workers, but they knew how to handle business with professionalism. I was surprised to be honest.
Atmosphere: 3
Food: 3
Service: 4
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