This location always gets my order wrong . Travel farther to go to another pepperjax the food is awesome there .
Atmosphere: 2
Food: 1
Service: 3
gloria melgar
Had a really good experience! Shout out to Parker D!!! He was very nice and sweet please him a raise, we will be coming back to this location very soon!!!
Atmosphere: 5
Food: 5
Service: 5
Kenia Perez
Girl at the window needs to be fired. Came through the drive thru last night and can hear her out through out the mic because she left it on. Talking crap about the customers. When I finally got to the window, hand her money and I told her she gave me the wrong change back kindly. She then slams the window and freaks out, talking Crap about me to her coworkers. I’ve never seen anything like it before. I guess kids now a days don’t know how to count back change. Not that hard and no need to freak out over it.
Atmosphere: 1
Food: 1
Service: 1
Sheri Anderson
Customer service was terrible . Seen a cockroach on the floor refused to give me a refund. Not to mention how long my order took. WOULD NOT RECOMMEND.
Atmosphere: 1
Food: 1
Service: 1
Ms Leslie Blake
The rice is gritty, a little hard, chewy. It should be cooked a little longer. I don’t know something is off with it. It’s been a while since I’ve been back to this pepper jacks so I decided to try it again and the rice is the same. I know management changed a couple years ago. It’s weird. The service wasn’t that great before but the food was always on point and now it’s vice versa.
Atmosphere: 4
Food: 1
Service: 5
Shirley Williamson
I think this Pepperjax should clean their grill more offten. The grill was so filthy, it look like it had not been clean since they open the doors that morning. Will never go to that Pepperjax again.
Atmosphere: 3
Food: 1
Service: 5
Abigail Dawdy
Shout out to Lawrence, Marcy, and Chelsea (in that order) for being absolute earth angels and helping me get my order figured out. This team is amazing ✨
Atmosphere: 5
Food: 5
Service: 5
Lexi Renee
This worker Erin took forever to make my food, and I was late for work because it took him just an hour to get everything. When he was taking me order I was getting frustrated because I stood there longer then what I should have
Atmosphere: 1
Food: 1
Service: 1
Heidi Theis
First time I have ever ordered through the drive through and probably the last. Ordered a chicken rice bowl with barely any rice. Asked for extra mushrooms and got none. They even ran out cheese! Come on, you’re Pepperjax!
Atmosphere: 2
Food: 2
Service: 2
Tzar Valle
There is a guy with braids working here with an attitude that he should not be working with customers....check your cameras and see how he treat the customers.
I went here for lunch waited over 30 mins for my order they couldn't find my order. I asked for a refund they were unable to do that. I also asked for a giftcard instead. They were also unable to do that. I was told I would get a call from the manager. I have not received a call. I tried to call and also send a email no response.
Erica
Pulled up at 8:54pm they refused to take our order because they said they closed at 9 on a Friday night. Google showed they were open until 11pm
Service: 1
Jeffrey Hamilton
This is a quieter PepperJax. The grill is not out where you can watch your food being made, but the taste is excellent as always. The new jalapeño poppers are excellent.
Atmosphere: 5
Food: 5
Service: 5
Karla Nejdl
Best Pepper Jack's I've ever been too! Food was delicious, everything was clean and employees and manager were friendly and kept busy.
This location always gets my order wrong . Travel farther to go to another pepperjax the food is awesome there .
Atmosphere: 2
Food: 1
Service: 3
Had a really good experience! Shout out to Parker D!!! He was very nice and sweet please him a raise, we will be coming back to this location very soon!!!
Atmosphere: 5
Food: 5
Service: 5
Girl at the window needs to be fired. Came through the drive thru last night and can hear her out through out the mic because she left it on. Talking crap about the customers. When I finally got to the window, hand her money and I told her she gave me the wrong change back kindly. She then slams the window and freaks out, talking Crap about me to her coworkers. I’ve never seen anything like it before. I guess kids now a days don’t know how to count back change. Not that hard and no need to freak out over it.
Atmosphere: 1
Food: 1
Service: 1
Customer service was terrible . Seen a cockroach on the floor refused to give me a refund. Not to mention how long my order took. WOULD NOT RECOMMEND.
Atmosphere: 1
Food: 1
Service: 1
The rice is gritty, a little hard, chewy. It should be cooked a little longer. I don’t know something is off with it. It’s been a while since I’ve been back to this pepper jacks so I decided to try it again and the rice is the same. I know management changed a couple years ago. It’s weird. The service wasn’t that great before but the food was always on point and now it’s vice versa.
Atmosphere: 4
Food: 1
Service: 5
I think this Pepperjax should clean their grill more offten. The grill was so filthy, it look like it had not been clean since they open the doors that morning. Will never go to that Pepperjax again.
Atmosphere: 3
Food: 1
Service: 5
Shout out to Lawrence, Marcy, and Chelsea (in that order) for being absolute earth angels and helping me get my order figured out. This team is amazing ✨
Atmosphere: 5
Food: 5
Service: 5
This worker Erin took forever to make my food, and I was late for work because it took him just an hour to get everything. When he was taking me order I was getting frustrated because I stood there longer then what I should have
Atmosphere: 1
Food: 1
Service: 1
First time I have ever ordered through the drive through and probably the last. Ordered a chicken rice bowl with barely any rice. Asked for extra mushrooms and got none. They even ran out cheese! Come on, you’re Pepperjax!
Atmosphere: 2
Food: 2
Service: 2
There is a guy with braids working here with an attitude that he should not be working with customers....check your cameras and see how he treat the customers.
Service: 1
Restaurantji Recommends
THANK YOU VERY MUCH FOR THE CHICKEN STRIPS. Yum
Atmosphere: 5
Food: 5
Service: 5
I went here for lunch waited over 30 mins for my order they couldn't find my order. I asked for a refund they were unable to do that. I also asked for a giftcard instead. They were also unable to do that. I was told I would get a call from the manager. I have not received a call. I tried to call and also send a email no response.
Pulled up at 8:54pm they refused to take our order because they said they closed at 9 on a Friday night. Google showed they were open until 11pm
Service: 1
This is a quieter PepperJax. The grill is not out where you can watch your food being made, but the taste is excellent as always. The new jalapeño poppers are excellent.
Atmosphere: 5
Food: 5
Service: 5
Best Pepper Jack's I've ever been too! Food was delicious, everything was clean and employees and manager were friendly and kept busy.
Atmosphere: 5
Food: 5
Service: 5
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