The girl that was on 20 of april 2025 in 6:50pm was terrible and rude. Cooking and servicing at the same time,everybody was waiting for her. Terrible terrible worst service!
Jeff Barnes
I had to go to this Pizza Hut to collect a credit on a messed up delivery order a couple of weeks ago (still not sure why the delivery came out of here because there were two closer ones to my house). It took them nearly ten minutes to confirm via the phone that they were indeed the restaurant that screwed up. I ordered a medium beef pizza, got home, and found the SKIMPIEST amount of beef on the pizza - one slice had only two crumbs of hamburger! And not that tasty. So for the initial screw up, the distance, the phone delay, and overall quality, I give this place a one.
Nick Jones
This location Pizza Hut is very wounded. They forgot items or sent someone else’s order the last three times I’ve ordered delivery from this location. Consistently bad, wrong, slow food. Wish I could get delivery from a different location. This one needs to be closed down.
Greg Van Scoyk
pizza wasn't even close to done...straight dough. called to let the management know to avoid future issues. manager told me that I should order extra crispy and accepted to fault. tried to bake at home to no avail. worst pizza I've ever had. With so many other options we won't be going back.When money is short these days it's a big deal to drop hard earned money on eating out don't waste it here.
Atmosphere: 2
Food: 1
Service: 1
Karlye Rogers
Placed an order here at 7:10 and called them at 8:00 pm to check on my order since it said it was in the oven since 7:15. The woman who answered said she tried to call me but I received no call. They cancelled my order because they don’t take CASH orders for delivery? But they apparently don’t have any drivers today either. She offered for me to call in my order tomorrow, but this was for today for dinner..
Cionna Hill
Horrible customer service, they were all rude on the phone and would not let me make and order
By far the best location I've dealt with in Omaha. 178th and Pacific location.
Atmosphere: 5
Food: 5
Service: 5
Brandon Christensen
Why is this store never available to order from?? It’s beyond frustrating that I have to drive another 2 miles to the closest Pizza Hut because this one is never open.
Never open and the only location in the area. Is it that hard to run a Pizza Hut store consistently well?
A Google User
I made an order for delivery with the app on my phone at 6:18. Everything looked good on the app and the tracking info was showing it was in the oven and would be delivered around 7:08. Around 7:30 I decided to call the store to get an update on our order. The recording on the phone said they were closed. Then the tracking disappeared on my phone. No one from the store ever contacted us to let us know what was going on or that they were closed. The app still took our money for the order. I wouldn't recommend ever ordering online from this location. I called corporate to get my refund because every time I called this location it was closed.
Atmosphere: 1
Food: 1
Service: 1
Alan Shovan
I made an order for delivery with the app on my phone at 6:18. Everything looked good on the app and the tracking info was showing it was in the oven and would be delivered around 7:08. Around 7:30 I decided to call the store to get an update on our order. The recording on the phone said they were closed. Then the tracking disappeared on my phone. No one from the store ever contacted us to let us know what was going on or that they were closed. The app still took our money for the order. I wouldn't recommend ever ordering online from this location. I called corporate to get my refund because every time I called this location it was closed.
Atmosphere: 1
Food: 1
Service: 1
Ankur De
Good pizzas
kenzie rocca
The two pizzas we ordered were less than half way cooked. Basically dough. Not sure how it happens to one, but to two?
Food was hot, hot. Employees were great.
The girl that was on 20 of april 2025 in 6:50pm was terrible and rude. Cooking and servicing at the same time,everybody was waiting for her. Terrible terrible worst service!
I had to go to this Pizza Hut to collect a credit on a messed up delivery order a couple of weeks ago (still not sure why the delivery came out of here because there were two closer ones to my house). It took them nearly ten minutes to confirm via the phone that they were indeed the restaurant that screwed up. I ordered a medium beef pizza, got home, and found the SKIMPIEST amount of beef on the pizza - one slice had only two crumbs of hamburger! And not that tasty. So for the initial screw up, the distance, the phone delay, and overall quality, I give this place a one.
This location Pizza Hut is very wounded. They forgot items or sent someone else’s order the last three times I’ve ordered delivery from this location. Consistently bad, wrong, slow food. Wish I could get delivery from a different location. This one needs to be closed down.
pizza wasn't even close to done...straight dough.
called to let the management know to avoid future issues. manager told me that I should order extra crispy and accepted to fault.
tried to bake at home to no avail. worst pizza I've ever had. With so many other options we won't be going back.When money is short these days it's a big deal to drop hard earned money on eating out don't waste it here.
Atmosphere: 2
Food: 1
Service: 1
Placed an order here at 7:10 and called them at 8:00 pm to check on my order since it said it was in the oven since 7:15. The woman who answered said she tried to call me but I received no call. They cancelled my order because they don’t take CASH orders for delivery? But they apparently don’t have any drivers today either. She offered for me to call in my order tomorrow, but this was for today for dinner..
Horrible customer service, they were all rude on the phone and would not let me make and order
Atmosphere: 1
Food: 1
Service: 1
Always great service and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sticks, Breadsticks, Cheese Sticks, Pepperoni Lovers Pizza
By far the best location I've dealt with in Omaha. 178th and Pacific location.
Atmosphere: 5
Food: 5
Service: 5
Why is this store never available to order from?? It’s beyond frustrating that I have to drive another 2 miles to the closest Pizza Hut because this one is never open.
Restaurantji Recommends
Never open and the only location in the area. Is it that hard to run a Pizza Hut store consistently well?
I made an order for delivery with the app on my phone at 6:18. Everything looked good on the app and the tracking info was showing it was in the oven and would be delivered around 7:08. Around 7:30 I decided to call the store to get an update on our order. The recording on the phone said they were closed. Then the tracking disappeared on my phone. No one from the store ever contacted us to let us know what was going on or that they were closed. The app still took our money for the order. I wouldn't recommend ever ordering online from this location. I called corporate to get my refund because every time I called this location it was closed.
Atmosphere: 1
Food: 1
Service: 1
I made an order for delivery with the app on my phone at 6:18. Everything looked good on the app and the tracking info was showing it was in the oven and would be delivered around 7:08. Around 7:30 I decided to call the store to get an update on our order. The recording on the phone said they were closed. Then the tracking disappeared on my phone. No one from the store ever contacted us to let us know what was going on or that they were closed. The app still took our money for the order. I wouldn't recommend ever ordering online from this location. I called corporate to get my refund because every time I called this location it was closed.
Atmosphere: 1
Food: 1
Service: 1
Good pizzas
The two pizzas we ordered were less than half way cooked. Basically dough. Not sure how it happens to one, but to two?
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