Pizza Hut
4925 L St, Omaha
(402) 731-6131
Recent Reviews
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I was visiting from out of town and I ordered two personal pan pizzas for pick up. The order was incorrect, but didn’t notice until I got to the residence where I was staying. I called to ask if they would remake my pizza and requested delivery service since it was their error. Delivery was less than three miles but they refused. They suggested a credit (I live four hours away) and I told them that wasn’t an option, or I was told I could go and pick up. Again, not my mistake, why should I go and pick up?! Very disappointing customer service. The manager had no desire to make it right for me as a customer.
Food: 1
Service: 1
So bummed!! The pepperoni is different. It tastes similar to bologna. The nostalgia of the original pepperoni is now gone. Never will be back, as that’s been our family’s go to for over 35 years!! Not to mention our bread sticks have no Parmesan or seasonings on it. I had high hopes for the quality of the new improved location.
Atmosphere: 4
Food: 1
Service: 5
From order to delivery it took over an hour to get my pizza, from the rudest, most unprofessional door dash driver I have ever met. The pizza box was half open and the pizza almost fell out when she shoved it at me. Apparently my house lights weren't bright enough for her cause she stopped at the wrong house first.
The pizza was great, but I strongly suggest you use your own drivers or someone besides door dash. They cast a bad light on you. Great pizza but the delivery left a bad taste in my mouth.
Food: 5
I might have a new favorite pizza - the tavern spicy chicken sausage pizza was delicious ? I only branched out because they were out of all the pan crust pizza I usually do but it was actually pretty darn good! We also got a hand tossed pepperoni pizza since they didn't have the original pan crust option. The pepperoni pizza was supposed to have jalapeños but those were missing (still good but a bit greasy) and breadsticks which were a bit cold but we did delivery so not super surprised by that.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Marinara
This location is closed, and the building demolished.
My childhood pizza hut, one of my favorites I miss the old buffet but they closed that down years ago, they are now demolishing the old store to build a new modern pizza hut probably with no buffet
Atmosphere: 4
Food: 4
Service: 4
If I could’ve given this rating 0 stars I would. I paid for curbside and waited for over 20 mins outside for them to bring my order. They never brought it out. I had to go inside and get it, and when I went inside the guy was just sitting on his phone. I paid tipped for that service which was a poor choice. On top of that they didn’t make my pizza correctly by forgetting my jalapeños, peppers and sausage on my pizza. I had also paid extra for. Waste of money and time. Will not be returning at all !!
Atmosphere: 1
Food: 1
Service: 1
There is a cashier, her name was Alejandra, i think... I had a bad experience with her, she was very rude, her attitude made me want to go eat somewhere else, if she doesn't like her job she should quit.... It wasn't cooked enough.??
Atmosphere: 1
Food: 1
Service: 1
If I could’ve given this rating 0 stars I would. I paid for curbside and waited for over 20 mins outside for them to bring my order. They never brought it out. I had to go inside and get it, and when I went inside the guy was just sitting on his phone. I paid tipped for that service which was a poor choice. On top of that they didn’t make my pizza correctly by forgetting my jalapeños, peppers and sausage on my pizza. I had also paid extra for. Waste of money and time. Will not be returning at all !!
Atmosphere: 1
Food: 1
Service: 1
Poor service and undercooked pizza. No sauce provided for bread sticks. ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Sticks
Restaurantji Recommends
Wort customer service!
Atmosphere: 1
Food: 2
Service: 1
Very rude lady. I placed my order at 9:17pm to be ready by 9:35pm. Showed up at 9:50pm and there was supposedly no order. Didn't look, didn't try to help, even though I had the confirmation email and everything. Would not recommend this location!! The one Q st have much friendlier and helpful staff.
Atmosphere: 1
Service: 1
Not a dine in option
Parking: This location is not handicap accessible.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Breadsticks
They never delivered my food call and the people talk to me like I was a dog and the hangup in my face . I will never order from this place.
Atmosphere: 1
Service: 1
Recommended dishes: Cheese Sticks, Marinara, Breadsticks
If your delivery drivers don't know how to close a gate maybe they shouldn't be delivering. If my dogs would have gotten out before I noticed I would sue.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Cheese Sticks, Breaded Boneless Wings
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