Husband and I were heading for taco Tuesday roughly 6:30pm (date night in our household) talked about Jonesy's Taco House. They were super busy decided to try something new.The problem with trying something new is that you get disappointed. Primos looks great from the outside, great parking, easy access, well designed. Looks like a great local restaurant. It should have been slammed and busy on a Tuesday.We figured out why it was not! As pervious posters stated, waiting at the front to be seated. The host was in the back talking to the rest of the staff. We were seated, put our order in. Asked about queso (on the sides menu $3). Just wanted a side to eat with chips (assumed they were free), but asked and told no, but were brought chips like all the tables had.Waiter said Queso came with chips ($8.99 on the appetizer menu), we did not need chips nor the additional cost of the chips. This seemed hard for them to understand. Still ordered the chips and queso (figured out that we could take chips home).She brought out the chips and salsa (again we were confused) since she stated they were not free or included. We asked her to removed the chips and queso from the order. She stated that they already had made it (put it in a bowl) and brought it out, never got the chips that came with the queso that we had previously asked about. If the chips and queso are $8.99 and the Queso is $3 they are charging $5.99 for chips we did not receive and were charged for.When we got our order the special of the evening it was a Chimichanga for $12.99, special at $10 for Tuesday evening. The food looked wonderful! It was cold. The cheese was not melted inside the tortilla and was hardly fried. The meat was cold but seasoned well on both meals.While we were waiting on food there was yelling and hollering in the kitchen from the staff, it seemed like they did not have much to do.By the time we had gotten through the queso mess and the cold food it was easier to ask for the check and to speak to a manager. I was told the manager had left at 6pm and was given a business card.To say the least the meal was disappointing, the server did not know the menu or was very fresh to their job. Also you could not tell the staff from the patrons, staff was wearing what ever they wanted. If I were the owner I would take a page out of Jonesy's Taco House's book and do some great specials on Tuesday, the place would be packed the staff would be busy. There also needs be be a manager on staff at all times to protect the owners investment.Best of Luck!
Atmosphere: 3
Food: 1
Service: 2
Nadin Zuniga
The chilaquiles are Delicious definitely ? ??❤️❤️choice meat (chorizo, carnitas) wow ? green chile spicy ?️ as we love!The chilaquiles were delicious, they really have the Mexican touch and the spicy sauce as Mexican tradition deserves!The place has a review about the cousinsThat really in our Mexico ?? wherever you are you will greet a friend like (there was a cousin?!Without a doubt, the fact that the place has wheelchair access makes it my favorite restaurant to visit in Omaha Nebraska, when we return to my son's medical appointments!Aaaahh but the most important thing will be, arrive hungry because the dishes are large and very filling!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa
Michele Eckermann
I usually sit at the bar and get great service. The food comes out hot, quick, and generous in portions. I can't pick a favorite menu item!
Atmosphere: 4
Food: 4
Service: 4
Javier Contreras
Very disappointed by the service, having to wait 25 minutes to receive two glasses with water, 40 minutes until they brought us chips, 50 minutes to bring us the food we ordered, terrible service, I do not recommend it and I will never return
Mayra Alarcon
It’s it truly modern Mexican . Service was great.
Atmosphere: 5
Food: 2
Service: 5
Subramanian Ramanathan
Terrible service. Did not bother bringing any cutlery until asked after all the food had been brought in. Kid did not get his drink until we asked for it after the meal. Got no water refills at all. Indifferent attitude of the waiteress. Bad dine in experience.
Food: 5
Service: 1
Febi Oyelana
Besides the amazing food, there are so many TVs and mirrors, you can watch from any direction you're sittingWould be a great spot for the Superbowl and others!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Primo's Combo Fajitas
Cliff S
First visit, will be back. Good food and nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Kathy Cardona
We have eaten here each trip to Omaha. Quality of food is way down.
Atmosphere: 4
Food: 3
Service: 4
adMARil !
First time going there. I am not a big fan of Mexican food. But got a beef and a chicken chimmichuga chicken was of. The beef one had a sweet taste to it. Didn't like it. Got a burger that was a nice size and seasoned pretty good. Ordered a torta,and they didn't have the bread for it. The tacos are really good, but pretty expensive. The fries were burned. The flouta was good also. Service was good. He was very polite and tried to answer all my questions. I would give it one more try.
I would give the food a 0 if I could. How disgusting the chili relleno was. Whoever cooked it dumped it in oil ans then put oil on my plate.. I'll never be back.. That is my first time and last time.. The waitress was off the charts and very friendly.
Atmosphere: 3
Food: 1
Service: 5
Laura B
I like this place, the food is good and the Rumchata Colada is yum!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips and Salsa They Place Give U When U R Seated, Burrito, Enchilada, Primo's Combo Fajitas, Salsa
Holly Hoyt
We enjoyed our experience here! We had the $10 chimichanga (chicken) special which was HUGE, chicken fajitas, and $3 margaritas. We were impressed with the presentation of the food and the flavor of the chicken was excellent. The chips and salsa won us over with chips that appeared more coarse ground with a great crunch and salsa that was for sure mouth pleasing. Yum, yum!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa They Place Give U When U R Seated, Pick 3- Enchiladas and Tamale
Brandon Robinson
The food was great. And the service was excellent. Very
Atmosphere: 5
Food: 4
Service: 5
Vera Sutherland
Had Fajitas were good could of used more flavor. Chimichanga were had by 2 in our party they thought they great, service was good, . Very slow to get seated , the employees just kept walking by us like we were invisibleKid-friendliness: We had 5 kids, was all taken care of & kids menu was good
Husband and I were heading for taco Tuesday roughly 6:30pm (date night in our household) talked about Jonesy's Taco House. They were super busy decided to try something new.The problem with trying something new is that you get disappointed. Primos looks great from the outside, great parking, easy access, well designed. Looks like a great local restaurant. It should have been slammed and busy on a Tuesday.We figured out why it was not! As pervious posters stated, waiting at the front to be seated. The host was in the back talking to the rest of the staff. We were seated, put our order in. Asked about queso (on the sides menu $3). Just wanted a side to eat with chips (assumed they were free), but asked and told no, but were brought chips like all the tables had.Waiter said Queso came with chips ($8.99 on the appetizer menu), we did not need chips nor the additional cost of the chips. This seemed hard for them to understand. Still ordered the chips and queso (figured out that we could take chips home).She brought out the chips and salsa (again we were confused) since she stated they were not free or included. We asked her to removed the chips and queso from the order. She stated that they already had made it (put it in a bowl) and brought it out, never got the chips that came with the queso that we had previously asked about. If the chips and queso are $8.99 and the Queso is $3 they are charging $5.99 for chips we did not receive and were charged for.When we got our order the special of the evening it was a Chimichanga for $12.99, special at $10 for Tuesday evening. The food looked wonderful! It was cold. The cheese was not melted inside the tortilla and was hardly fried. The meat was cold but seasoned well on both meals.While we were waiting on food there was yelling and hollering in the kitchen from the staff, it seemed like they did not have much to do.By the time we had gotten through the queso mess and the cold food it was easier to ask for the check and to speak to a manager. I was told the manager had left at 6pm and was given a business card.To say the least the meal was disappointing, the server did not know the menu or was very fresh to their job. Also you could not tell the staff from the patrons, staff was wearing what ever they wanted. If I were the owner I would take a page out of Jonesy's Taco House's book and do some great specials on Tuesday, the place would be packed the staff would be busy. There also needs be be a manager on staff at all times to protect the owners investment.Best of Luck!
Atmosphere: 3
Food: 1
Service: 2
The chilaquiles are Delicious definitely ? ??❤️❤️choice meat (chorizo, carnitas) wow ? green chile spicy ?️ as we love!The chilaquiles were delicious, they really have the Mexican touch and the spicy sauce as Mexican tradition deserves!The place has a review about the cousinsThat really in our Mexico ?? wherever you are you will greet a friend like (there was a cousin?!Without a doubt, the fact that the place has wheelchair access makes it my favorite restaurant to visit in Omaha Nebraska, when we return to my son's medical appointments!Aaaahh but the most important thing will be, arrive hungry because the dishes are large and very filling!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa
I usually sit at the bar and get great service. The food comes out hot, quick, and generous in portions. I can't pick a favorite menu item!
Atmosphere: 4
Food: 4
Service: 4
Very disappointed by the service, having to wait 25 minutes to receive two glasses with water, 40 minutes until they brought us chips, 50 minutes to bring us the food we ordered, terrible service, I do not recommend it and I will never return
It’s it truly modern Mexican . Service was great.
Atmosphere: 5
Food: 2
Service: 5
Terrible service. Did not bother bringing any cutlery until asked after all the food had been brought in. Kid did not get his drink until we asked for it after the meal. Got no water refills at all. Indifferent attitude of the waiteress. Bad dine in experience.
Food: 5
Service: 1
Besides the amazing food, there are so many TVs and mirrors, you can watch from any direction you're sittingWould be a great spot for the Superbowl and others!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Primo's Combo Fajitas
First visit, will be back. Good food and nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
We have eaten here each trip to Omaha. Quality of food is way down.
Atmosphere: 4
Food: 3
Service: 4
First time going there. I am not a big fan of Mexican food. But got a beef and a chicken chimmichuga chicken was of. The beef one had a sweet taste to it. Didn't like it. Got a burger that was a nice size and seasoned pretty good. Ordered a torta,and they didn't have the bread for it. The tacos are really good, but pretty expensive. The fries were burned. The flouta was good also. Service was good. He was very polite and tried to answer all my questions. I would give it one more try.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Flautas, Street Tacos
Restaurantji Recommends
I would give the food a 0 if I could. How disgusting the chili relleno was. Whoever cooked it dumped it in oil ans then put oil on my plate.. I'll never be back.. That is my first time and last time.. The waitress was off the charts and very friendly.
Atmosphere: 3
Food: 1
Service: 5
I like this place, the food is good and the Rumchata Colada is yum!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips and Salsa They Place Give U When U R Seated, Burrito, Enchilada, Primo's Combo Fajitas, Salsa
We enjoyed our experience here! We had the $10 chimichanga (chicken) special which was HUGE, chicken fajitas, and $3 margaritas. We were impressed with the presentation of the food and the flavor of the chicken was excellent. The chips and salsa won us over with chips that appeared more coarse ground with a great crunch and salsa that was for sure mouth pleasing. Yum, yum!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa They Place Give U When U R Seated, Pick 3- Enchiladas and Tamale
The food was great. And the service was excellent. Very
Atmosphere: 5
Food: 4
Service: 5
Had Fajitas were good could of used more flavor. Chimichanga were had by 2 in our party they thought they great, service was good, . Very slow to get seated , the employees just kept walking by us like we were invisibleKid-friendliness: We had 5 kids, was all taken care of & kids menu was good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Queso, Chimichanga, Primo's Combo Fajitas, Queso Dip