Always quick and friendly at all locations in Lincoln and Omaha.
Atmosphere: 5
Food: 5
Service: 5
Janitor Dome
This place was nowhere to be found in the scooters app. It took me to 120th & Pacific St. Dead center of the street. I couldn't see scooters for the life of me! I had placed an order online and used the navigation inside the app. I parked at a gas station and tried to call the store from Google maps location but the number went straight to Verizon wireless messages not in service or some dumb thing like that. I had no exact address from within the website and no time to play games. I was pissed off! I left and found a 2nd location near Center St & 131 St. Pulled up to place my order. No greeting just someone saying if you are placing a cold drink, We're out of ice. WHAT! YOU HAVE GOT TO BE KIDDING ME! Worst experience of all time of all places I've been. Not just one place but 2 places & a worthless app that gives a location but no actual address and Google giving a number that Scooters isn't using or has it wrong. Someone has it wrong anyway. I got a generic email from a scooters but I tried to have them identify the location and they didn't read it because they sent me a response to my response and it was the same generic scooters email response. I wanted to make sure I had the correct one so I could explain the situation. But I needed to confirm the location and they stopped emailing me. Just messy. All around. From the app giving inaccurate location and no actual address to refer to. Google having the wrong number. To the 2nd location only having hot drinks. I hope other people aren't having the same issue I had. Scooters needs to update their app and have an actual address for each location so Google maps can get a person there when the app fails to do so.
Atmosphere: 1
Food: 1
Service: 1
MissR
I paid for two shots and it still tastes like water it wasted 15 min in my day and still tastes like
Atmosphere: 1
Food: 1
Service: 1
Stephanie Obermiller
Love the camelious blend it's my favorite drink plus everyone who works there is so
Atmosphere: 5
Food: 5
Service: 5
Sarah Wright
Quick and delicious coffee/drinks, kind staff whipped up with a smile-- the parking lot is VERY STEEP, but great Scooters! ?
Parking: Lot is very steep
Atmosphere: 5
Food: 5
Service: 5
Allison Galvin
We love Scooters!!! They know me and my drink! This is my favorite location!!! ❤️❤️
Ashley Williams
Love this place, just because this is the rare breed, at least in Omaha. Because I don't know much places left where you can actually seat in a comfortable soft armchair with a cup of nice coffee and just enjoy. Or to meet someone in a cozy environment to discuss things.
Atmosphere: 5
Food: 5
Service: 5
Michael Marro
The best, most consistent location in town, never a bad drink and always great service.
Service: 5
Arin Setyorini
Large Caramelicious blended you got me switched from Starbucks
Larry Marinovic
As is the case with most Omaha area Scootets in recent months the young baristas select music that is far too intrusive for a coffee shop experience. I would go to a night club if I wanted to be bombarded with loud "music" and non-sensical lyrics.
My first time ever coming to this location and it will be my last. I didn't hear them over the speaker system so my order wasn't placed when I pulled up to the window. My window was down I just didn't hear them. I was talking to the delivery guy who was unloading all of their supplies. He was friendly and thanked me for allowing him space to do his job. When I pulled up to the window I informed them I hadn't placed my order. They told me I would need to circle around and get back in line. A line that now had about 5 additional cars. As you can imagine I'm completely floored and just flabbergasted at this point because I had already waited in line. Not to mention the total lack of customer service. I explained what happened and the response was that "you need to circle around and wait in line again." This is the directive they were given by upper management. At this point I put my car in park because I'm not going to circle around to wait in line. My order in no way was complex it was merely a small iced pumpkin latte. I told them that the customer service was terrible and how rude for them to say that. I have worked in hospitality my entire career. I couldn't believe this was the direction given by upper management. Imagine if I were hard of hearing or deaf....Would they treat this individual the same way? They eventually realize that I'm not going to move and take my order. Please keep in mind the amount of time it took for the terrible customer service and the commentary from 3 team members. When the concern was they had other people they need to serve. It was about TIME, time they took to be rude when they could have just taken the order gracefully and moved on. They eventually took and gave me my order and didn't charge but that wasn't the point and no that didn't make the situation better.
kathy merithew
Great product great people
Doug Johns
Employees are fast efficient and very kind Keep up the good work ladies
Pink Rose
Overall it's scooters! If you need it right then and there go ahead but if you're afraid of rolling or heights or whatever, do not go here unless you walk. Their parking lot is terrifying!
elroding74
Pleasant staff,Timely service!Latte and Americano seem to taste the same?
Always quick and friendly at all locations in Lincoln and Omaha.
Atmosphere: 5
Food: 5
Service: 5
This place was nowhere to be found in the scooters app. It took me to 120th & Pacific St. Dead center of the street.
I couldn't see scooters for the life of me! I had placed an order online and used the navigation inside the app. I parked at a gas station and tried to call the store from Google maps location but the number went straight to Verizon wireless messages not in service or some dumb thing like that. I had no exact address from within the website and no time to play games.
I was pissed off!
I left and found a 2nd location near Center St & 131 St. Pulled up to place my order. No greeting just someone saying if you are placing a cold drink, We're out of ice.
WHAT! YOU HAVE GOT TO BE KIDDING ME!
Worst experience of all time of all places I've been. Not just one place but 2 places & a worthless app that gives a location but no actual address and Google giving a number that Scooters isn't using or has it wrong. Someone has it wrong anyway.
I got a generic email from a scooters but I tried to have them identify the location and they didn't read it because they sent me a response to my response and it was the same generic scooters email response.
I wanted to make sure I had the correct one so I could explain the situation. But I needed to confirm the location and they stopped emailing me.
Just messy. All around.
From the app giving inaccurate location and no actual address to refer to.
Google having the wrong number.
To the 2nd location only having hot drinks.
I hope other people aren't having the same issue I had.
Scooters needs to update their app and have an actual address for each location so Google maps can get a person there when the app fails to do so.
Atmosphere: 1
Food: 1
Service: 1
I paid for two shots and it still tastes like water it wasted 15 min in my day and still tastes like
Atmosphere: 1
Food: 1
Service: 1
Love the camelious blend it's my favorite drink plus everyone who works there is so
Atmosphere: 5
Food: 5
Service: 5
Quick and delicious coffee/drinks, kind staff whipped up with a smile-- the parking lot is VERY STEEP, but great Scooters! ?
Parking: Lot is very steep
Atmosphere: 5
Food: 5
Service: 5
We love Scooters!!! They know me and my drink! This is my favorite location!!! ❤️❤️
Love this place, just because this is the rare breed, at least in Omaha. Because I don't know much places left where you can actually seat in a comfortable soft armchair with a cup of nice coffee and just enjoy. Or to meet someone in a cozy environment to discuss things.
Atmosphere: 5
Food: 5
Service: 5
The best, most consistent location in town, never a bad drink and always great service.
Service: 5
Large Caramelicious blended you got me switched from Starbucks
As is the case with most Omaha area Scootets in recent months the young baristas select music that is far too intrusive for a coffee shop experience. I would go to a night club if I wanted to be bombarded with loud "music" and non-sensical lyrics.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
My first time ever coming to this location and it will be my last. I didn't hear them over the speaker system so my order wasn't placed when I pulled up to the window. My window was down I just didn't hear them. I was talking to the delivery guy who was unloading all of their supplies. He was friendly and thanked me for allowing him space to do his job. When I pulled up to the window I informed them I hadn't placed my order. They told me I would need to circle around and get back in line. A line that now had about 5 additional cars. As you can imagine I'm completely floored and just flabbergasted at this point because I had already waited in line. Not to mention the total lack of customer service. I explained what happened and the response was that "you need to circle around and wait in line again." This is the directive they were given by upper management. At this point I put my car in park because I'm not going to circle around to wait in line. My order in no way was complex it was merely a small iced pumpkin latte. I told them that the customer service was terrible and how rude for them to say that. I have worked in hospitality my entire career. I couldn't believe this was the direction given by upper management. Imagine if I were hard of hearing or deaf....Would they treat this individual the same way? They eventually realize that I'm not going to move and take my order. Please keep in mind the amount of time it took for the terrible customer service and the commentary from 3 team members. When the concern was they had other people they need to serve. It was about TIME, time they took to be rude when they could have just taken the order gracefully and moved on. They eventually took and gave me my order and didn't charge but that wasn't the point and no that didn't make the situation better.
Great product great people
Employees are fast efficient and very kind Keep up the good work ladies
Overall it's scooters! If you need it right then and there go ahead but if you're afraid of rolling or heights or whatever, do not go here unless you walk. Their parking lot is terrifying!
Pleasant staff,Timely service!Latte and Americano seem to taste the same?
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