Ordered matcha latte. Clearly there was no effort to make matcha correctly and whisk it together, as you can see in the photo all the matcha powder was at the bottom of the cup. I was essentially given a cup full of milk. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Erin J
Multiple times this location doesn't get the order correct, or the drinks are 1/2-3/4 full. If I'm paying $7-$9 for a coffee, I would hope it would be a full cup. The breakfast sandwiches often come out still cold in the middle. I would suggest making the drive to the 108th & Q location for much better service.
Atmosphere: 1
Food: 1
Service: 1
Paulina Guzman
The 2 who were working were awesome! So sorry that they had to interact with the white car in front of me, that lady was just rude. Even after going through that stressful interaction, the gal at the window was very kind and my drink came out perfect!
Food: 5
Service: 5
Amy
Ordered 2 coffees. First told out of regular coffee… what?? Then given hot coffee without cream and sugar as ordered. Then given coffee without 1/2 and 1/2 as ordered. Then given an iced coffee without not ONE ice cube. Are you kidding me? I will never go to this location again.
Lori Griffith
Unfriendly staff. Will never return. Messed up my order & they made me feel terrible for bringing it back. Awful customer service. A whole gang of mean girls. Literally . I never leave bad reviews - I ordered a large Mango smoothie $8.45 . Not a hard order at all. I tipped a $1.00. Drove off realized it was wrong. Came back and got basically shamed for their mistake. To top it off they replaced it with a small and slammed the window on me while rolling their eyes. Tried calling and they said no manager worked there and they hung up on me. So beyond incomprehensible.
Food: 1
Service: 5
Alex Vesper
It’s my first Mother’s Day, my husband and I ordered drinks and a sandwich and a cinnamon roll for me. They said they were out of cinnamon rolls so I ordered egg bites. Got to the window and they gave us two drinks and my husbands sandwich and have a nice day. My husband asked about my egg bites and the kid working said oh we don’t have any. Want a bagel instead? I am upset and decline but ask for a receipt so I can make sure we weren’t charged and was told we can’t do that.. I asked if we were charged and he said I don’t think so.. are you sure you don’t want a bagel. We are not going back to this scooters.
Atmosphere: 1
Food: 1
Service: 1
Carla Castillo
Terrible services!! Every time I go to this location on Saturday mornings. I have the same little teenage cashier with a bad attitude rolling her eyes. On top of that, my daughter's sandwich was all messed up. I called and asked for a manager and was advised no manager was available. They need to hire people that want to work there with good customer service.
Atmosphere: 1
Food: 1
Service: 1
Maureen O Brien
The young man waiting on us was so sweet. It was a great start to day teaching oil painting at mcc sarpy.
Atmosphere: 5
Food: 5
Service: 5
Patricia Radji
The ksdies are very kind and very fast. Keep up the great work. Thank You
the 3 girls working 7/15/23 around 3:30 were all absolutely amazing! great customer service and our drinks/food tasted wonderful! it seems like almost anywhere you go nowadays the service is lacking, but not at this place!!!
Atmosphere: 5
Food: 5
Service: 5
Michael Eells
Great place to get drinks from. Tilie and her staff continue to improve..Thanks
Caeden Pierce
Wife still loves her damn Scooters
Mary Rowland
Had a 5 shot mocha with whipped cream and chocolate drizzle . The best ever . Love my Scooters ??
Service: 5
Kayla Tison
Bought a large blender but didn’t even fill it to the top! Ridiculous. Who wants 4 inches of whipped cream? ?
Ordered matcha latte. Clearly there was no effort to make matcha correctly and whisk it together, as you can see in the photo all the matcha powder was at the bottom of the cup. I was essentially given a cup full of milk. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Multiple times this location doesn't get the order correct, or the drinks are 1/2-3/4 full. If I'm paying $7-$9 for a coffee, I would hope it would be a full cup. The breakfast sandwiches often come out still cold in the middle. I would suggest making the drive to the 108th & Q location for much better service.
Atmosphere: 1
Food: 1
Service: 1
The 2 who were working were awesome! So sorry that they had to interact with the white car in front of me, that lady was just rude. Even after going through that stressful interaction, the gal at the window was very kind and my drink came out perfect!
Food: 5
Service: 5
Ordered 2 coffees. First told out of regular coffee… what?? Then given hot coffee without cream and sugar as ordered. Then given coffee without 1/2 and 1/2 as ordered. Then given an iced coffee without not ONE ice cube. Are you kidding me? I will never go to this location again.
Unfriendly staff. Will never return. Messed up my order & they made me feel terrible for bringing it back. Awful customer service. A whole gang of mean girls. Literally . I never leave bad reviews - I ordered a large Mango smoothie $8.45 . Not a hard order at all. I tipped a $1.00. Drove off realized it was wrong. Came back and got basically shamed for their mistake. To top it off they replaced it with a small and slammed the window on me while rolling their eyes. Tried calling and they said no manager worked there and they hung up on me. So beyond incomprehensible.
Food: 1
Service: 5
It’s my first Mother’s Day, my husband and I ordered drinks and a sandwich and a cinnamon roll for me. They said they were out of cinnamon rolls so I ordered egg bites. Got to the window and they gave us two drinks and my husbands sandwich and have a nice day. My husband asked about my egg bites and the kid working said oh we don’t have any. Want a bagel instead? I am upset and decline but ask for a receipt so I can make sure we weren’t charged and was told we can’t do that.. I asked if we were charged and he said I don’t think so.. are you sure you don’t want a bagel. We are not going back to this scooters.
Atmosphere: 1
Food: 1
Service: 1
Terrible services!! Every time I go to this location on Saturday mornings. I have the same little teenage cashier with a bad attitude rolling her eyes. On top of that, my daughter's sandwich was all messed up. I called and asked for a manager and was advised no manager was available. They need to hire people that want to work there with good customer service.
Atmosphere: 1
Food: 1
Service: 1
The young man waiting on us was so sweet. It was a great start to day teaching oil painting at mcc sarpy.
Atmosphere: 5
Food: 5
Service: 5
The ksdies are very kind and very fast. Keep up the great work. Thank You
Atmosphere: 5
Food: 5
Service: 5
Always serving coffee with a smile.
Service: 5
Restaurantji Recommends
the 3 girls working 7/15/23 around 3:30 were all absolutely amazing! great customer service and our drinks/food tasted wonderful! it seems like almost anywhere you go nowadays the service is lacking, but not at this place!!!
Atmosphere: 5
Food: 5
Service: 5
Great place to get drinks from. Tilie and her staff continue to improve..Thanks
Wife still loves her damn Scooters
Had a 5 shot mocha with whipped cream and chocolate drizzle . The best ever . Love my Scooters ??
Service: 5
Bought a large blender but didn’t even fill it to the top! Ridiculous. Who wants 4 inches of whipped cream? ?
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