Tasty drinks and treats up to Scooter's standards. The cafe is spacious, comfy with plenty of seating and there is even a large meeting space that can be reserved.
Service leaves a lot to be desired though as the staff are... Clearly very unhappy. No one has been directly unkind to me, it's just the attitude. Can't expect everyone to be chipper all the time or anything, but man, they radiate misery here for no apparent reason. Kinda awkward.
Atmosphere: 4
Food: 5
Service: 2
W1ckedshort
Sign says restrooms for customers only. Spend 8 bux on coffee. Told me restrooms are closed. Explained to them I had drove from a long ways away and I really needed to use the restroom. They didn't care. Left coffee on the counter. Won't return. Great service guys 👍
Oh.... I want my 20% tip back.
Service: 1
Maria Simonson
Scooters is my favorite!!!
Atmosphere: 5
Food: 5
Service: 5
Mark Paul sr
Very straightforward process. Thankful for such wonderful service.
Kim Garback
This place has a pretty huge dining room with some larger tables and separate rooms which are great for groups, but service is pretty lacking. The baristas don't seem to be happy working here and don't even greet the guests my name when they put the drinks out, I ordered a hot white mocha, and it came out entirely too sweet, which is not usual for the white mocha. Consider ordering your specialty coffee with sugar-free syrup or a different kind of milk to avoid getting a drink that is too sweet. Definitely won't be coming back. For $15 for two coffees, the least they can do is smile and show us that they appreciate our business.
Atmosphere: 5
Food: 3
Service: 1
Beau Ransford
What a joke this location is right in the middle of Omaha tourism hotels with out of towners everywhere and you can't take a bill bigger than a 20$. I usually go to Hardy coffee which has way better coffee(they'll break a bigger bill as well)but they were super busy so i thought what the hay I'll try scooters cause they weren't busy and I now know why. By the way your baristas are lack luster no energy no hello how are just what do you want. Save the time folks and wait in line for the local coffee shops when they're busy it's well worth it. You'll never get my business again.
Atmosphere: 2
Food: 1
Service: 1
Sam Kassam
Excellent coffee/ snacks/ sandwiches
Atmosphere: 5
Food: 5
Service: 5
huskerpower147
The staff is friendly and welcoming. I live in the Old Market and come in often. Also, they close at 8 pm during the week, not 7 pm as stated on Google Maps. 😀🤷♂️
It’s a scooters. Good seating, they are usually fast but the one time we went to this downtown location the girl making the drink spilled my drink all over, gave the wrong straw and later was spraying the table and sprayed me. I like scooters in general and this one is nice because of the seating. Glad it was getting cleaned but it would have been a better experience if the people working there would have been more intentional with their work.
Atmosphere: 3
Food: 4
Service: 4
Cecilia Marie
Love the peanut butter crunch
Fred Collins Jr
Big problem: Their internet is an unsafe and your computer should tell you that. I hope that this is fixed quickly. Other Scooters locations DON’T have this issue with their internet.
Other than that, the customer service is good and comfortable to hang out at.
Atmosphere: 4
Food: 4
Service: 4
Erica McGinn
The drinks are quite good, and the aesthetic is nice, but the service I received was off-putting and the washrooms were not clean. The bathroom code situation is also a bit annoying, the employees are pretty over the top about not giving it out until you reassure them you are a paying customer. When I asked for an empty cup I could fill with water with my order, the barista said she’d have to charge me a dollar. When I got my coffees there was no milk or cream available so I asked for this but was given only a small amount even when I asked for more. Overall this seems like a pretty stingy business, which is a bit of a turn off. I’m not sure I’ll return.
Scooter's downtown is so great. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Tasty drinks and treats up to Scooter's standards. The cafe is spacious, comfy with plenty of seating and there is even a large meeting space that can be reserved.
Service leaves a lot to be desired though as the staff are... Clearly very unhappy. No one has been directly unkind to me, it's just the attitude. Can't expect everyone to be chipper all the time or anything, but man, they radiate misery here for no apparent reason. Kinda awkward.
Atmosphere: 4
Food: 5
Service: 2
Sign says restrooms for customers only.
Spend 8 bux on coffee.
Told me restrooms are closed.
Explained to them I had drove from a long ways away and I really needed to use the restroom. They didn't care.
Left coffee on the counter.
Won't return.
Great service guys 👍
Oh.... I want my 20% tip back.
Service: 1
Scooters is my favorite!!!
Atmosphere: 5
Food: 5
Service: 5
Very straightforward process. Thankful for such wonderful service.
This place has a pretty huge dining room with some larger tables and separate rooms which are great for groups, but service is pretty lacking. The baristas don't seem to be happy working here and don't even greet the guests my name when they put the drinks out, I ordered a hot white mocha, and it came out entirely too sweet, which is not usual for the white mocha. Consider ordering your specialty coffee with sugar-free syrup or a different kind of milk to avoid getting a drink that is too sweet. Definitely won't be coming back. For $15 for two coffees, the least they can do is smile and show us that they appreciate our business.
Atmosphere: 5
Food: 3
Service: 1
What a joke this location is right in the middle of Omaha tourism hotels with out of towners everywhere and you can't take a bill bigger than a 20$. I usually go to Hardy coffee which has way better coffee(they'll break a bigger bill as well)but they were super busy so i thought what the hay I'll try scooters cause they weren't busy and I now know why. By the way your baristas are lack luster no energy no hello how are just what do you want. Save the time folks and wait in line for the local coffee shops when they're busy it's well worth it. You'll never get my business again.
Atmosphere: 2
Food: 1
Service: 1
Excellent coffee/ snacks/ sandwiches
Atmosphere: 5
Food: 5
Service: 5
The staff is friendly and welcoming. I live in the Old Market and come in often.
Also, they close at 8 pm during the week, not 7 pm as stated on Google Maps. 😀🤷♂️
Atmosphere: 4
Food: 4
Service: 5
Great service go there all the time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fish piss
It’s a scooters. Good seating, they are usually fast but the one time we went to this downtown location the girl making the drink spilled my drink all over, gave the wrong straw and later was spraying the table and sprayed me. I like scooters in general and this one is nice because of the seating. Glad it was getting cleaned but it would have been a better experience if the people working there would have been more intentional with their work.
Atmosphere: 3
Food: 4
Service: 4
Love the peanut butter crunch
Big problem: Their internet is an unsafe and your computer should tell you that. I hope that this is fixed quickly. Other Scooters locations DON’T have this issue with their internet.
Other than that, the customer service is good and comfortable to hang out at.
Atmosphere: 4
Food: 4
Service: 4
The drinks are quite good, and the aesthetic is nice, but the service I received was off-putting and the washrooms were not clean. The bathroom code situation is also a bit annoying, the employees are pretty over the top about not giving it out until you reassure them you are a paying customer. When I asked for an empty cup I could fill with water with my order, the barista said she’d have to charge me a dollar. When I got my coffees there was no milk or cream available so I asked for this but was given only a small amount even when I asked for more. Overall this seems like a pretty stingy business, which is a bit of a turn off. I’m not sure I’ll return.
Atmosphere: 3
Food: 4
Service: 1
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