Sonic Drive-In
14598 W Maple Rd, Omaha
(402) 431-1593
Recent Reviews
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No tap-to-pay in 2025? I swear I thought a dinosaur was gonna walk by. This place is STUCK in the Stone Age.
Atmosphere: 1
Food: 1
Service: 1
Rude drive thru male staff tonight 11/24/2025 at 4:45 pm. No greeting, just gave me my change out the window, handed my shake and then slammed window. I called and informed a female manager and she stated that the same guy was in training to become a manager. Don’t leave out any trainings on customer service skills because he needs them.
Atmosphere: 1
Food: 1
Service: 1
This restaurant location is one of the worst for service I've ever been to. I went to the CarHop stall, press the red button. Red button stops flashing. Sign says we'll be with you in just a moment. I wait 10 minutes. Nobody's with me in just a moment. I then press the red button again, and a young lady says we'll be with you in just a moment. I wait another 5 minutes, nobody's with me in just a moment. Don't go to this place, the food is not worth the horrible service.
Atmosphere: 1
Food: 3
Service: 1
I love the cheese burger and the cherry lime aid.
Atmosphere: 5
Food: 5
Service: 5
Didn't know what a vanilla cup was...
Atmosphere: 1
Food: 3
Service: 1
Sonic has made some changes to their ordering app that make it very easy to order. The curb side up pickup really works well for me. My order is always hot and ready for me. I just really love going there now. The food is great. The service comes with a smile and I think the onion rings are phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Alicia has exceptional customer service skills!! Thank you for your patience.
Atmosphere: 5
Food: 5
Service: 5
I don’t usually leave bad reviews, but this is the second time I’ve had a rude experience at this location. When I asked for sauce, the staff member literally shut the window on me. Not cool. Having it happen once could be overlooked, but after the same treatment a second time, it’s really disappointing. Customer service matters, and I shouldn’t feel like a bother just asking a simple question.
Atmosphere: 1
Food: 2
Service: 1
In their defense it was late and ik it's annoying to serve customers at close but I literally ordered the simplest thing on the menu a large and small mozzarella stick. what I got was a small mozzarella stick and a bag of chicken tenders. this wouldn't have been that big of an issue except for the fact I'm vegetarian and I dont eat chicken so I went back around to try and tell them they messed up my order (again i just wanted mozzarella sticks nothing fancy) they closed everything up while I was in the drive through didn't even attempt to see if I needed anything just so they could leave understandable but pretty unprofessional. not only did yall mess with my food you messed with my money cause now I have an item I don't want and can't eat therefore I lost out on the money I paid for my food
Atmosphere: 1
Food: 1
Service: 1
love happy hour!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
No matter how late in the day you go and pick-up your order the staff is always nice.
I think the burgers especially the smasher are terrific. They are usually pretty quick as they can bring your good out to the drive thru line and take your payment without waiting for you to get to the window.
Atmosphere: 4
Food: 4
Service: 4
Terrible service. Expected more from Sonic.
Atmosphere: 1
Food: 2
Service: 1
Got two of the three chicken tenders I ordered. They are incredibly small. Didn't get either of my sauces that I ordered with my chicken. My tater tot container was only half full. Super awesome to receive after a 13-hour shift
Atmosphere: 4
Food: 1
Service: 2
Hot and delicious variety of foods to choose from. Won't bust your pockets.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Premium Beef Hot Dog- Chili Cheese Coney, Corn Dog, Burger, Mozzarella Sticks
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