Starbucks

6600 N 72nd St, Omaha
(402) 573-2220

Recent Reviews

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Katherine Miller

Friendly service, even when they’re busy. Their drinks are consistent and the place is always clean. The merch is pleasing to the eye and always super-tempting! This is my go-to Starbucks, because of the above. Kudos!

Atmosphere: 5

Food: 5

Service: 5

Carina Campos

This is my regular Starbs. I frequently get Maddie or the girl with long dark hair but I can’t remember her name! Anyway, huge props to those two. They always have smiles, even when it’s busy. The drink quality is super consistent and is one of the reasons, besides Maddie and the other girl, why I only go to the Starbs up north. I haven’t tried the food, but gave 5 stars because it looks good.

Atmosphere: 5

Food: 5

Service: 5

charlotte norland

My daughter went and Bought a drink for her self and is obsessed with Aliens and The worker Put Alien on the cup and was Soo nice to my daughter

Atmosphere: 5

Food: 5

Service: 5

jillian

Very accommodating to needs. Great customer service.

Dietary restrictions: Dairy free

Atmosphere: 5

Food: 5

Service: 5

Bracks R.

I was trying to leave this review on the from the back of the receipt - as requested on their signage.Walked in to observe one of the employees trying to sell their “custom” made drinks to a customer who obviously didn’t want it - but was continued to be presented with details to buy. She kindly declined 3 times before it stopped. I thought the interaction was highly unprofessional.There was 2 people in waiting for their orders. I approached and was not greeted but encountered another conversation amongst the 3 people who acted as if they were Starbucks bartenders rather than employees.I repeated my order to the lady three different times. All three times she got the order wrong. Then shorted me on one of the items that I purchased. Has she been paying attention to the customer and not involved in a side conversation pertaining to mixing different ingredients into customers cups? She may have gotten my order right the first time.By the time I went to sit and wait for my order, there was nobody waiting. Three people arrived after I was sitting down. Those people were served and had already left. So I got up and asked the employee who originally helped me if she had gotten around to making my drink yet. She had no idea what I was talking about. When I showed her the receipt, she had no idea what the charge was for. I explained again what I wanted. So I waited for my order to be made again. I should’ve asked her to repeat it to me, because as I was walking out of the store, I took a drink of what I thought was my order. But was absolutely not.!!!I was already over the experience at this point, did not want to go in and have to go through it all over. So my $8.20 dollar coffee went right into the trashcan outside.I’m honestly not even baffled the way people act anymore. This has become what normal customer services. Absolutely atrocious. My girlfriend and myself have purchased probably around $500 to $600 just in Starbucks cups at this location this year. Personally, I won’t be giving this location anymore of my money.The manager of the store cares about this experience. The right thing to do would be to refund for the entire amount based upon the experience by itself. When your employees treat their customers like they’re putting them out, that creates such a huge void in professionalism.There are other Starbucks locations that I intentionally go to because their employees are exceptional. I always make sure to drop them off Xmas cards with little gifts and make sure that their tips are reflected generouslyBecause they understand what customer service.

Atmosphere: 1

Food: 1

Service: 1

Michael

We went shopping around 10:30am and there was a line at the Starbucks. We decided to get our coffee when we wrapped up our shopping. I got in line and waited behind a few customers. After about 5 minutes I was told that the barista was going on break and would not be taking my order. Very

Service: 1

Sol Luan

❤️❤️☕️🥐 rico 😋 delicioso 🤤 excelente

Svenja Stubner

Such nice people working here! Sophia gave me an extra ice water since it was so hot outside. So helpful and nice 10/10

Atmosphere: 5

Food: 5

Service: 5

Cheryl Frieze

Quick and amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

velma bender

Love the coffee and the staff was friendly and very sweet.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

l Thacher

Love starbucks. No matter what location, their all great. I tip $2 every visit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

Kelly Hippen

Friendly staff and quick service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

Kim Bultsma

Such kind baristas here!

Vegetarian options: They have quite a few delicious vegetarian options!

Kid-friendliness: You can bring your kids. :)

Dietary restrictions: A variety of non-dairy, gluten-free, etc. options

Atmosphere: 5

Food: 5

Service: 5

Auntie Em

I love Starbucks but they are very much

Atmosphere: 4

Food: 4

Service: 4

l. Thacker

Love starbucks. No matter what location, their all great. I tip $2 every visit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

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