They were so super friendly and personal! I went on a Saturday morning, which i dont know if you know, but it is hard shift to workđ¤Łđ¤Ł I was greeted immediately by smiling face faces. I ordered breakfast and drinks for my boyfriend to drop off to work and when I went to drop it off, he spilt it everywheređ¤Śđ˝ââď¸ I had to go get him a new one and when I return to get him a new one, they didnât charge me for itâ¤ď¸â¤ď¸â¤ď¸ 10/10 experience every time. But this time definitely stood out.
Christian
Good drinks, but this was how much ice they use when you want light ice, it almost felt like a joke.
teresa kinzie
Thank you for making my drink very yummy this morning for me to enjoy before starting my work day!!!!
Monica âMoniâ LĂłpez
First time coming to this location and the staff was so welcoming. Loved the guy in the drive thru, he was very friendly and nice to chat to as I got my order.
Amandah Chase
Excellent customer service!
Melissa Gill
It is my daughterâs 9th Birthday. She wanted Starbucks before her soccer game. We stopped by this location to get her a drink just about 15 minutes ago. When we arrived there was no one in line. The girl working, I believe her name is Mysteri B, Looks at me and doesnât say a word. Grabs a ticket, grabs a cup and starts making a mobile order. I watch her do this. She washes the dishes she used and then begins to wipe the counter. I was patient until that point. I said excuse me are you ever going to help me. Her response was yes, I was just wiping the counter. I said I am a customer who is standing in front of you, I should be a priority. I said you didnât even greet me. She said I had a mobile order. I said again, you didnât greet me and the customer that is here already should take precedence. She didnât apologize. Just stared at me while I told her what I needed. When she started making my drink she kept giving me dirty looks and slammed dishes. A couple had walked up and another lady. Then another worker walked in and immediately greeted the older couple and was super friendly. I do believe Mysteri was trying to bide time until the other girl got there before she helped me. Completely unacceptable. I frequent this Hy-VEE often as it is close to my home. This however was my 1st time at the Starbucks. It will be my last time as well. A simple hello and Iâll be right with you would have been perfect and none of this would have occurred. I did complain to a manager so hopefully they have a discussion with her. I had a teaching moment with my 9 year old daughter after this incident on the proper way to handle customers. So at least there was a positive in this situation.
Atmosphere: 1
Food: 5
Service: 1
addicted1438
I don't visit this location often, but when I do the drink taste great. Perfect amount of extra ice that I requested.
Lena M
Yikes. The barista totally scarfed her sandwich down while on the job. To make matters worst, she didnât wash her hands. Iâm not even a Covid fear monger, but thatâs gross.
Service: 1
James âLeftydadâ Larson
Go early, no waiting in
Atmosphere: 5
Food: 5
Service: 5
George Klavins
I despise Starsucks. I'm in Omaha and ONLY buy local.
I am not a coffee drinker. But my daughter loves it. A little slow sometimes, but my daughter says it is worth the wait.
Atmosphere: 4
Food: 4
Service: 5
Kelli Christiansen
My #1 place for coffee
Atmosphere: 3
Food: 5
Service: 5
Michelle DeSimone
Just had an experience with a rude employee. Wonât be back.
Jill Krajicek
Edit: I shouldn't need to ask for not a half full cup of foam.. I didn't realize until I got home.Just scrapped the foam off my $5.25 chai and this is what I get. 3/4 of a cup.. if that.
They were so super friendly and personal! I went on a Saturday morning, which i dont know if you know, but it is hard shift to workđ¤Łđ¤Ł I was greeted immediately by smiling face faces. I ordered breakfast and drinks for my boyfriend to drop off to work and when I went to drop it off, he spilt it everywheređ¤Śđ˝ââď¸ I had to go get him a new one and when I return to get him a new one, they didnât charge me for itâ¤ď¸â¤ď¸â¤ď¸ 10/10 experience every time. But this time definitely stood out.
Good drinks, but this was how much ice they use when you want light ice, it almost felt like a joke.
Thank you for making my drink very yummy this morning for me to enjoy before starting my work day!!!!
First time coming to this location and the staff was so welcoming. Loved the guy in the drive thru, he was very friendly and nice to chat to as I got my order.
Excellent customer service!
It is my daughterâs 9th Birthday. She wanted Starbucks before her soccer game. We stopped by this location to get her a drink just about 15 minutes ago. When we arrived there was no one in line. The girl working, I believe her name is Mysteri B, Looks at me and doesnât say a word. Grabs a ticket, grabs a cup and starts making a mobile order. I watch her do this. She washes the dishes she used and then begins to wipe the counter. I was patient until that point. I said excuse me are you ever going to help me. Her response was yes, I was just wiping the counter. I said I am a customer who is standing in front of you, I should be a priority. I said you didnât even greet me. She said I had a mobile order. I said again, you didnât greet me and the customer that is here already should take precedence. She didnât apologize. Just stared at me while I told her what I needed. When she started making my drink she kept giving me dirty looks and slammed dishes. A couple had walked up and another lady. Then another worker walked in and immediately greeted the older couple and was super friendly. I do believe Mysteri was trying to bide time until the other girl got there before she helped me. Completely unacceptable. I frequent this Hy-VEE often as it is close to my home. This however was my 1st time at the Starbucks. It will be my last time as well. A simple hello and Iâll be right with you would have been perfect and none of this would have occurred. I did complain to a manager so hopefully they have a discussion with her. I had a teaching moment with my 9 year old daughter after this incident on the proper way to handle customers. So at least there was a positive in this situation.
Atmosphere: 1
Food: 5
Service: 1
I don't visit this location often, but when I do the drink taste great. Perfect amount of extra ice that I requested.
Yikes. The barista totally scarfed her sandwich down while on the job. To make matters worst, she didnât wash her hands. Iâm not even a Covid fear monger, but thatâs gross.
Service: 1
Go early, no waiting in
Atmosphere: 5
Food: 5
Service: 5
I despise Starsucks. I'm in Omaha and ONLY buy local.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am not a coffee drinker. But my daughter loves it. A little slow sometimes, but my daughter says it is worth the wait.
Atmosphere: 4
Food: 4
Service: 5
My #1 place for coffee
Atmosphere: 3
Food: 5
Service: 5
Just had an experience with a rude employee. Wonât be back.
Edit: I shouldn't need to ask for not a half full cup of foam.. I didn't realize until I got home.Just scrapped the foam off my $5.25 chai and this is what I get. 3/4 of a cup.. if that.
NO DRIVE
Service: 1
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