I wish I could give zero stars. Wait in line for five minutes and wait for five minutes to pick up. All we ordered is a Danish that they had to microwave. Horrible overpriced service. I hate Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Tera Hunt
Drinks meet the bare minimum, and service is awful. I will visit on my breaks and it is the biggest waste of my time and money.
Everyone works like it is their first day on the job. They have plenty of staff and long wait times because they have zero sense of urgency. I usually see 3-4 baristas whenever I go and a very small amount of customers. No one seems qualified to actually work in a cafe. They’ve forgotten my order on multiple occasions and I usually spend half of my break waiting for a drink.
Today I waited 18 minutes. 2 people ordered after me and got their items before me. When they realized I was still waiting they whispered to each other while looking back at me and did not acknowledge the mistake to me. I went up and asked about my drink, and they had completely forgotten what I ordered. I had to remind them what it was and they didn’t know how to make it. A seasonal item but you would think they are prepared for that. They still took their time and seemed side tracked while making my forgotten order.
The service is awful and never personal. I have been a barista in the past and I have never worked with, or seen any cafe for that matter, that has such robotic staff when it comes to customer interaction. Seems they enjoy working with their friends but they hate assisting customers. These are the most undertrained and oblivious baristas I have ever seen.
Whoever manages this starbucks should be embarrassed by the lack of organization, training, and overall professionalism. The drinks just barely pass. Never taste as good as other starbucks I have visited.
Overall, this is cafe is a joke and you are better off getting coffee from a vending machine. I will not be back.
Food: 2
Service: 1
Gale Retzlaff
Off lobby of med center. Typical Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Alexis Reese
Well placed and well staffed coffee shop. The baristas have been fantastic every time I've stopped by and the coffee always come out quickly.
Atmosphere: 5
Food: 5
Service: 5
Anna
Even if there is no line or waits, takes 35 minutes to get egg bites… even when you remind them what you are waiting on. Poorly managed.
Service: 1
Lisa McGuire
Okay, but they were out of chocolate croissants! And the cashier was not very friendly!! The baristas who made our drinks and warmed up the food were fine.
Atmosphere: 4
Food: 3
Service: 3
Tommy Ramsey
You can't go wrong when you have a Starbucks in the center of your work place.
Atmosphere: 5
Food: 5
Service: 5
Ash
This location is one that I frequent often since I work on campus and sometimes need a little boost, especially with how early I arrive in the morning for my shift.
Some of the baristas have recognized me and are friendly and have conversations with me, all while being able to punch in whatever my order may be. They're very friendly and kind, and that's definitely appreciated.
I love grabbing a drink so early in the morning-the only frustrating part is if I come during the afternoon, wanting to eat lunch on my break, and there's not a lot of seating area. Hopefully they could expand on that and bring in more tables/seats/etc.
Atmosphere: 4
Food: 5
Service: 5
Shannen O.
This location is one that I frequent often since I work on campus and sometimes need a little boost, especially with how early I arrive in the morning for my shift.Some of the baristas have recognized me and are friendly and have conversations with me, all while being able to punch in whatever my order may be. They're very friendly and kind, and that's definitely appreciated.I love grabbing a drink so early in the morning-the only frustrating part is if I come during the afternoon, wanting to eat lunch on my break, and there's not a lot of seating area. Hopefully they could expand on that and bring in more tables/seats/etc.
Atmosphere: 4
Food: 5
Service: 5
Bug Kohl
this starbucks suuuuuucks. horrible staff, sewage leaking out of drains, gnats and flies everywhere, undertrained baristas, poor management.
I wish I could give zero stars.
Wait in line for five minutes and wait for five minutes to pick up.
All we ordered is a Danish that they had to microwave.
Horrible overpriced service.
I hate Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Drinks meet the bare minimum, and service is awful. I will visit on my breaks and it is the biggest waste of my time and money.
Everyone works like it is their first day on the job. They have plenty of staff and long wait times because they have zero sense of urgency. I usually see 3-4 baristas whenever I go and a very small amount of customers. No one seems qualified to actually work in a cafe. They’ve forgotten my order on multiple occasions and I usually spend half of my break waiting for a drink.
Today I waited 18 minutes. 2 people ordered after me and got their items before me. When they realized I was still waiting they whispered to each other while looking back at me and did not acknowledge the mistake to me. I went up and asked about my drink, and they had completely forgotten what I ordered. I had to remind them what it was and they didn’t know how to make it. A seasonal item but you would think they are prepared for that. They still took their time and seemed side tracked while making my forgotten order.
The service is awful and never personal. I have been a barista in the past and I have never worked with, or seen any cafe for that matter, that has such robotic staff when it comes to customer interaction. Seems they enjoy working with their friends but they hate assisting customers. These are the most undertrained and oblivious baristas I have ever seen.
Whoever manages this starbucks should be embarrassed by the lack of organization, training, and overall professionalism. The drinks just barely pass. Never taste as good as other starbucks I have visited.
Overall, this is cafe is a joke and you are better off getting coffee from a vending machine. I will not be back.
Food: 2
Service: 1
Off lobby of med center. Typical Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Well placed and well staffed coffee shop. The baristas have been fantastic every time I've stopped by and the coffee always come out quickly.
Atmosphere: 5
Food: 5
Service: 5
Even if there is no line or waits, takes 35 minutes to get egg bites… even when you remind them what you are waiting on. Poorly managed.
Service: 1
Okay, but they were out of chocolate croissants! And the cashier was not very friendly!! The baristas who made our drinks and warmed up the food were fine.
Atmosphere: 4
Food: 3
Service: 3
You can't go wrong when you have a Starbucks in the center of your work place.
Atmosphere: 5
Food: 5
Service: 5
This location is one that I frequent often since I work on campus and sometimes need a little boost, especially with how early I arrive in the morning for my shift.
Some of the baristas have recognized me and are friendly and have conversations with me, all while being able to punch in whatever my order may be. They're very friendly and kind, and that's definitely appreciated.
I love grabbing a drink so early in the morning-the only frustrating part is if I come during the afternoon, wanting to eat lunch on my break, and there's not a lot of seating area. Hopefully they could expand on that and bring in more tables/seats/etc.
Atmosphere: 4
Food: 5
Service: 5
This location is one that I frequent often since I work on campus and sometimes need a little boost, especially with how early I arrive in the morning for my shift.Some of the baristas have recognized me and are friendly and have conversations with me, all while being able to punch in whatever my order may be. They're very friendly and kind, and that's definitely appreciated.I love grabbing a drink so early in the morning-the only frustrating part is if I come during the afternoon, wanting to eat lunch on my break, and there's not a lot of seating area. Hopefully they could expand on that and bring in more tables/seats/etc.
Atmosphere: 4
Food: 5
Service: 5
this starbucks suuuuuucks. horrible staff, sewage leaking out of drains, gnats and flies everywhere, undertrained baristas, poor management.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
long lines, understaffed. Zero eye contact, Zero friendly smiles. expense coffee to be treated like I was at Casey's gas station. .
Atmosphere: 1
Food: 2
Service: 1
Garbage service. Mix up orders and after waiting 20 min cashier walks like stargarbage boss. If this happens again I'll shut off power.
Atmosphere: 2
Food: 5
Service: 1
They're always so nice and make my drink perfect
Atmosphere: 5
Food: 5
Service: 5
the WORST starbucks!
It was Okay but I expected better service. Will try again soon.??
Atmosphere: 3
Food: 3
Service: 3
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