Subway

10780 M St, Omaha
(402) 593-6777

Recent Reviews

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Axton Bass

The workers were kinda slow. It was also very hot in there

Jill Yohn

Small but clean

Mandi Schlautman

Omg!!! We came at 8 o’clock and everything was shut down. The two gentlemen working were so annoyed we were there we asked what time do they close? They said nine my husband ordered a sandwich they made it and then said I need another one and went and paid he ordered what he wanted And without telling him they were out of Bacon made something different then told them they were out of pickles too, then tried to charge him again after he said I already paid he goes. Oh yeah, no tip right the worst customer service I have ever witnessed in my entire life. I was embarrassed for them. I tried calling. Oh the phone is disconnected. I promise I will go up tomorrow and those boys will no longer have a job because That is absurd. I have been in customer service for over 30 years. They kept talking in a different language, I’m fuming zero stars. Find a new job.

Ana Brock

Very friendly staff good place over all .

No Name

Staff is always so pleasant to work with. The location can be a bit hard to get to with the new construction on the roads but they are well worth it. This is the only Subway I visit anymore and will always go out of my way to go here.

David Camobell

This place opens at 8 i go to check if door is opened its still closed i wait outside for another 20 minutes to see if the guy inside will unlock the door but its still locked and tried calling the store 3x but went straight to voicemail each time very disappointed i come here all the time. If your open at 8 then thats when you should be open and the sign that says its open isn’t on either.

Zach Adkins

Worst sandwich I've ever had. The guy behind the counter was uninterested in making a nice clean sandwich. He just slapped everything on there l. He also had zero customer service or care about who was standing there. I had him toast the sandwich, The eggs and the chicken were completely ice cold. The sandwich fell apart while I tried to pick it up because he barely put any effort into making the sandwich. I sat there at the table and tried to get his attention while there were other customers there,

Finally, I just left my food there at the table and Left.

Holly

I usually only go to this subway because the service is 10/10 and there’s no hood covering the work station so I can actually SEE my sandwich being made. (Other locations with hoods regularly mess up my order and I can’t fix it until it’s too late.)

But they list their hours as 8-9, 7 days a week. TWICE now, I have tried to stop in at about 8:20-8:30 to pick a sandwich for lunch on my way into work and they have still had the door locked.

The first time was the day after a storm, so, no biggie. I get it. I understand having a late start because of weather. I just opted to DoorDash stuff to work later.

But today, following a lite misting of rain, they were once again, not open at the listed hours. A car was parked next to the building and the green security door was open (that covers the glass front door when the place isn’t open). So someone was there but not working.

As someone who was raised with impossible to match punctuality, it’s hard for me to understand how you’re regularly late to open a SANDWICH shop… especially when I guarantee all the hard work and prep was done by the previous days’ closers. Set your alarm half an hour earlier if you’re half an hour late everyday. It’s so simple.

Scott Parks

Sizes are getting smaller and prices are going threw the roof over 30 bucks for just two sandwiches

Atmosphere: 3

Food: 1

Service: 4

DavidisGoliath

This place could seriously improve. It's easier to just stay vague than to nitpick.

Atmosphere: 2

Food: 2

Service: 3

camgreywolf

They failed at makeing even a churro and we went back for new ones cause we thought they just simply messed up then they gave us more horrible churros the first we could barely bite through and the new ones were soggy and feld rubbery it was horrible

Atmosphere: 1

Food: 1

Service: 2

Dean Martin

Quick and pleasant. The sun beating in through the windows made it uncomfortable to sit in, but everything else was good.

Atmosphere: 3

Food: 5

Service: 5

Cliff Chance

No complaints here.

Atmosphere: 5

Food: 5

Service: 5

Crystal Thomazin

Since you guys wanted to delete my last review I will write it again! This subway has the worst employees ever! They are so rude! I was in here the other day and the entire time I was ordering the lady working was snapping at me, rolling her eyes, and flat out being disrespectful!! I work in the service industry and understand having a bad day, but I have never and would never take it out on my customers!

Atmosphere: 1

Food: 2

Service: 1

Mark Reiter

Sandwich well made and a good service

Atmosphere: 5

Food: 5

Service: 5

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