Taco Bell

16845 Polk Plaza, Omaha
(402) 896-8146

Recent Reviews

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Madelynn Klassen

I came through the drive through. The guy didnt even talk to me. And then put soap in my drink... We had no social interaction so there's no possible way I could have had a bad interaction with him. Loved this TacoBell until he decided to poison me.

Atmosphere: 1

Food: 1

Service: 1

Leland Church

got taco bell for a last night snack. had it ordered through door dash and what i got was crazy. i got nacho fries but they held the nacho and only gave me fries😂.

Atmosphere: 1

Food: 1

Service: 1

E F

Slow service. No urgency

Nick Schulte

Sat in the drive through for well over 30 minutes to pick up my online order. And the food was less than subpar.

Kc K

The cold store and manager screaming at her employees should be investigated, it happens every time I go in there. She shouldn't be in customer service with that poor attitude. She's extremely loud and rude.

Atmosphere: 1

Food: 2

Service: 2

Annelie Moore

Rude people who work here at the window didn’t order a lot and I was obviously an inconvenience to him to be there and order was wrong after I corrected him multiple times maybe if he didn’t give me attitude he would have heard me didn’t even get a receipt probably because he knew he would get a bad review.

Atmosphere: 3

Food: 3

Service: 1

Colton Koch

Always slower than molasses hope you plan on waiting 20+ minutes for FAST food and on top of that I order a cheesy Gordita crunch and a chicken quesadilla the Gordita crunch had no sauce on it and the quesadilla had no sauce nor chicken on it. This place is a joke.

Kourtney Martin

Drive thru is usually pretty quick my food is always delicious however whenever i get a chalupa my shell is not toasted and it kind of grosses me out please toast them like the picture

Atmosphere: 5

Food: 4

Service: 5

Mykayla Rogers

Food poisoning twice

Atmosphere: 1

Food: 1

Service: 1

josh beck

45 minutes for an online order... and missing items

Atmosphere: 1

Food: 1

Service: 1

Eli Mindenhall

The people were all on the phone ignoring any and all customers that came into the store.. we're very unhelpful with orders.. argued with customers about missing products in said orders.. experience was horrible will not go back!!!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Ceci Garcia

Wonderful customer service and food, but they always get my order wrong. I end up missing things when I pick it up and having to wait to get them done. This place keeps getting worse. As busy as it is they need more staff and better management of the place.

Annie Brekken

I typically feel too bad to leave a 1 star review.. but this place is seriously so bad. They have messed up my order almost every time I've been here, the food I do get tastes old and nasty, and the staff isn't typically very considerate when trying to get the order corrected. On top of all that they barely put any cheese in the cups! It's just not worth it to go to this location anymore. They were fine when I moved to the area five years ago, but now I just drive farther to a different location. Update: My cheese quesadilla wasn't even melted. Ick.

Susan Huff

Very nice atmosphere. Friendly staff and the food was quick to come out

Christalin Joson

Somehow got EVERY ITEM WRONG except for the sides. Everything was made so sloppily it looked like they made the quesadilla with their eyes closed and slathered them in fire sauce NO ONE asked for. All of the tacos came absolutely shattered. Incompetent workers charging for 6 items and not knowing how to refund or correct the order. Manager came to the window and YELLED at us?? Just close down at this point or get your employees and trainers under control. No excuse for a fast food restaurant to be this chaotic and terrible given it wasn’t even rush hour.

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