I ordered online before I arrived at the drive thru. Received my order and looked in the bag after I pulled away. I saw I was missing an item, but it was impossible to tell what I was missing because everything was wrapped in breakfast wrappers. I did not order any breakfast items. Went back through the drive thru because it was late and the lobby was closed. I was pretty sure my missing item was the Chulpa Supreme because nothing in the bag felt like a chulpa and also ask for the hot sauce they failed to put in the bag on the 1st go around. Got home and found that the Chulpa was not Supreme and I somehow got 3 bean burritos instead of what I ordered. The staff through all of this was fairly rude and unapologetic.
Atmosphere: 1
Food: 2
Service: 1
Jeff Sheibal
Went inside and ordered from kiosk1 and selected takeout, however I was there for a long time before someone asked me what my order number was and at first the person said that number does not exist, but then checked another machine and found it. Sounds like a system glitch. The food made up for it though, it was fantastic.
Atmosphere: 5
Food: 5
Service: 4
Braden Korus
Worst of the worst of Taco Bell’s. All three times I’ve went my order was incorrect. Spent an hour between the drive thru and going into the store to ask for the right food.
Atmosphere: 1
Food: 1
Service: 1
Hannah Krebs
If you are going to advertise your hours until 3 am on fridays into saturday then you probably should t close your restaurant around 2:15/2:20. We came on 10/11/25 at 2:15/20 am to get a late night dinner on the way home and with a line of cars in the drive through and employees inside no one was being helped and no phones were being answered. If your hours aren’t accurate online or on the store windows they should be updated! Thanks :)
Atmosphere: 1
Food: 1
Service: 1
Just Robert
Date of visit: 9/20/2025 I placed my order at 8:30 PM and didn’t receive it until 8:59 PM. I waited 30 minutes for just two Beef Grilled Burritos with extra meat, but what I got was extremely disappointing. One burrito had almost no meat, and the second one was filled with beans instead. Both were falling apart, and the lack of beef is very noticeable (see photos).
I also ordered the fries, which were cold. Due to heavy traffic, I couldn’t return to the store, so I tried calling — but the line was constantly busy, and no one I reached seemed to speak much English, making it really difficult to resolve the issue.
I’m honestly very disappointed and feel completely ripped off. I do not recommend this location.
📸 Photos attached for reference.
Atmosphere: 1
Food: 1
Service: 1
Tomosian
Do not go to this location
Atmosphere: 1
Food: 1
Service: 1
Kayleigh Jones
Rose is the best! She is just so sweet, always has a smile on her face. She’s there almost every time I go to this location and I have never once had a bad experience with her. Give this lady a raise!!
Atmosphere: 4
Food: 5
Service: 5
Steven Orr
Order the number 1 hard tacos and every taco was broken one was broken really bad
Food: 1
Service: 1
Jesse Smith
Typically Taco Bell. Food wasn’t that fresh tbh. I had the beefy 5 layer.
we ordered on the app and picked up our food at the drive-through window. The employees were efficient and our order was hot, correct, and tasted good.
Atmosphere: 3
Food: 4
Service: 4
James Loeffelholz
This location does not even deserve a one star. This is not the first time they have mest up my order but usually they only miss one thing now they missed my beef nachos and three taco supreme I will never go back to this location again. I may never go to taco bell again and I will never suggest this location to anyone ever. I will tell everyone i know to avoid this location for that matter.
Logan B
We ordered a delivery from this location, and they didn’t give us one of the burritos, when we called back the person on the phone argued that she put the burrito in the bag and had an attitude. If the customer calls saying you didn’t put something in there you don’t argue acting like you did something you didn’t. I have worked the food industry they tell you all the time the customer is always right, sometimes they aren’t necessarily right, but when we called saying we didn’t get the one thing out of the 4 we ordered maybe don’t catch an attitude and lie to the customers.
Atmosphere: 4
Food: 4
Service: 1
Haley Iverson
They messed up my order completely. When I was trying to call the store. They kept hanging up on me. Finally got through after 15 times calling. I asked for a refund and she said she doesn’t know how. I asked to speak to a manager. She was the manager!!!! This is ridiculous she told me to call in the morning when another manager was there. Worst customer service ever!!!!!
I ordered online before I arrived at the drive thru. Received my order and looked in the bag after I pulled away. I saw I was missing an item, but it was impossible to tell what I was missing because everything was wrapped in breakfast wrappers. I did not order any breakfast items. Went back through the drive thru because it was late and the lobby was closed. I was pretty sure my missing item was the Chulpa Supreme because nothing in the bag felt like a chulpa and also ask for the hot sauce they failed to put in the bag on the 1st go around. Got home and found that the Chulpa was not Supreme and I somehow got 3 bean burritos instead of what I ordered. The staff through all of this was fairly rude and unapologetic.
Atmosphere: 1
Food: 2
Service: 1
Went inside and ordered from kiosk1 and selected takeout, however I was there for a long time before someone asked me what my order number was and at first the person said that number does not exist, but then checked another machine and found it. Sounds like a system glitch. The food made up for it though, it was fantastic.
Atmosphere: 5
Food: 5
Service: 4
Worst of the worst of Taco Bell’s. All three times I’ve went my order was incorrect. Spent an hour between the drive thru and going into the store to ask for the right food.
Atmosphere: 1
Food: 1
Service: 1
If you are going to advertise your hours until 3 am on fridays into saturday then you probably should t close your restaurant around 2:15/2:20. We came on 10/11/25 at 2:15/20 am to get a late night dinner on the way home and with a line of cars in the drive through and employees inside no one was being helped and no phones were being answered. If your hours aren’t accurate online or on the store windows they should be updated!
Thanks :)
Atmosphere: 1
Food: 1
Service: 1
Date of visit: 9/20/2025
I placed my order at 8:30 PM and didn’t receive it until 8:59 PM. I waited 30 minutes for just two Beef Grilled Burritos with extra meat, but what I got was extremely disappointing. One burrito had almost no meat, and the second one was filled with beans instead. Both were falling apart, and the lack of beef is very noticeable (see photos).
I also ordered the fries, which were cold. Due to heavy traffic, I couldn’t return to the store, so I tried calling — but the line was constantly busy, and no one I reached seemed to speak much English, making it really difficult to resolve the issue.
I’m honestly very disappointed and feel completely ripped off. I do not recommend this location.
📸 Photos attached for reference.
Atmosphere: 1
Food: 1
Service: 1
Do not go to this location
Atmosphere: 1
Food: 1
Service: 1
Rose is the best! She is just so sweet, always has a smile on her face. She’s there almost every time I go to this location and I have never once had a bad experience with her. Give this lady a raise!!
Atmosphere: 4
Food: 5
Service: 5
Order the number 1 hard tacos and every taco was broken one was broken really bad
Food: 1
Service: 1
Typically Taco Bell. Food wasn’t that fresh tbh. I had the beefy 5 layer.
Not correct closing time
Restaurantji Recommends
You guys got really stingy with the toppings
we ordered on the app and picked up our food at the drive-through window. The employees were efficient and our order was hot, correct, and tasted good.
Atmosphere: 3
Food: 4
Service: 4
This location does not even deserve a one star. This is not the first time they have mest up my order but usually they only miss one thing now they missed my beef nachos and three taco supreme I will never go back to this location again. I may never go to taco bell again and I will never suggest this location to anyone ever. I will tell everyone i know to avoid this location for that matter.
We ordered a delivery from this location, and they didn’t give us one of the burritos, when we called back the person on the phone argued that she put the burrito in the bag and had an attitude. If the customer calls saying you didn’t put something in there you don’t argue acting like you did something you didn’t. I have worked the food industry they tell you all the time the customer is always right, sometimes they aren’t necessarily right, but when we called saying we didn’t get the one thing out of the 4 we ordered maybe don’t catch an attitude and lie to the customers.
Atmosphere: 4
Food: 4
Service: 1
They messed up my order completely. When I was trying to call the store. They kept hanging up on me. Finally got through after 15 times calling. I asked for a refund and she said she doesn’t know how. I asked to speak to a manager. She was the manager!!!! This is ridiculous she told me to call in the morning when another manager was there. Worst customer service ever!!!!!
Atmosphere: 1
Food: 1
Service: 1
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