It's very strange they will not give out the information of who the Regional Manager of their area is because that is who you actually need to talk to make a difference. Tempted to just get a job there so i can have access to that information to voice my concerns. Anyway, Micah at this location needs a new industry, customer service is not his forte. Extremely rude and unprofessional which my standards for a fast food restaurant are pretty low. Granted no one at this location will read this but hopefully they lose a few customers from this review.
Atmosphere: 1
Food: 3
Service: 1
Darren Armstrong
The young man behind the counter was pleasant and very good spirited. He made the day.
I guess taco bell have chicken chalupas with no chicken. I stop by this afternoon and I got number 6 which is the chicken chalupas with hard shell taco the letter in the taco was very cold and tasted like frozen letter the chalupas didn't have the right portion chicken only 2 pieces I'm very disappointed then I call the store and the manager said he made the order so he saying that everything was perfect , but was not perfect at all . And he say he can't do nothing about it. This was my last time that i get taco bell . Very disappointed how things have changed after covid 19
Skyler
Rarely have issues with food/ my orders but have spent half an hour waiting on food here a couple times now
Mary Ann
Cut the cashier did not know how to run jipe so I had to turn around and go inside and do it there and then still didn't know how to do it finally I showed him how to do it and then I got shorted on my little donut hole things that you eat there anyways I ordered two of the three piece ones and I only got five 0 will never ever go back in that place again.
Atmosphere: 1
Food: 1
Service: 1
Michael James
I don't eat Taco Bell often, but it is good for a dose of nostalgia once in a while. Especially when they advertised their 'new' decades menu with the Gordita and Meximelt of old. So I got one of each on a recent Friday night. They were not like I remember. Even though I live very close by, the food was already cold. But even worse, the Meximelt and Gordita were probably half, if even that much, the size of the original items back in the day. I get that restaurant prices have gone up, but these were just a ripoff, nothing else to say. If this was comparable to the original prices, it still wouldn't be good. But at today's prices, it's just not worth buying or eating. To top it off, they're now charging for certain sauces on the side, which I paid for but was not given with the order. You can go across the street to D'Leons and get much better Mexican food for your money.
Atmosphere: 1
Food: 1
Service: 2
KeepSweating
I flew in back home from Florida and decided to stop by this specific Taco Bell because I heard it was the best one in the state. I am profusely disappointed. I ordered chicken nuggets and had to wait 20 minutes. No updates and I noticed an employee, Keegan, in the back of the store while all the other employees were working. Felt like my time and money was wasted and wouldn’t recommend to people looking for a good experience. The nuggets however, were extraordinary and I would recommend.
Atmosphere: 2
Food: 4
Service: 1
Chela Magana
Terrible service!! Just placed an order online through their app and go it for delivery but never got the right order. Called and spoke to Jack and he said the only way to get my stuff back was to go back to the store. It defeats the purpose of me getting it for delivery! 🙄🙄
Cary Hughes
It was very good today, 120th and Center location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Judi G
Order from Door Dash again from this store. Again something was missing from the order. Overall, food was good.
I ordered $7 cravings box and my service was horrible. The employee Dave cursed and yelled at me and was being extremely rude. Worst Customer Service I’ve ever received.
Atmosphere: 1
Food: 1
Service: 1
Mike Fricke
Out of the cheezits. Asked for beef chalupa got chicken instead.
Atmosphere: 2
Food: 3
Service: 1
Dalton Bartlett
Took over 40 minutes to get food. One of our group wasted their whole lunch break and still didn't get their food.
Atmosphere: 1
Food: 1
Service: 1
black jack
Took over 40 minutes to get food. One of our group wasted their whole lunch break and still didn't get their food.
It's very strange they will not give out the information of who the Regional Manager of their area is because that is who you actually need to talk to make a difference. Tempted to just get a job there so i can have access to that information to voice my concerns. Anyway, Micah at this location needs a new industry, customer service is not his forte. Extremely rude and unprofessional which my standards for a fast food restaurant are pretty low. Granted no one at this location will read this but hopefully they lose a few customers from this review.
Atmosphere: 1
Food: 3
Service: 1
The young man behind the counter was pleasant and very good spirited. He made the day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Ground Beef Burrito, Taco, Wrap, Chicken Chipotle Melt, Soft Taco, Mexican Pizza, Nachos, Chicken Quesadilla, Cheesy Bean and Rice Burrito
I guess taco bell have chicken chalupas with no chicken. I stop by this afternoon and I got number 6 which is the chicken chalupas with hard shell taco the letter in the taco was very cold and tasted like frozen letter the chalupas didn't have the right portion chicken only 2 pieces I'm very disappointed then I call the store and the manager said he made the order so he saying that everything was perfect , but was not perfect at all . And he say he can't do nothing about it. This was my last time that i get taco bell . Very disappointed how things have changed after covid 19
Rarely have issues with food/ my orders but have spent half an hour waiting on food here a couple times now
Cut the cashier did not know how to run jipe so I had to turn around and go inside and do it there and then still didn't know how to do it finally I showed him how to do it and then I got shorted on my little donut hole things that you eat there anyways I ordered two of the three piece ones and I only got five 0 will never ever go back in that place again.
Atmosphere: 1
Food: 1
Service: 1
I don't eat Taco Bell often, but it is good for a dose of nostalgia once in a while. Especially when they advertised their 'new' decades menu with the Gordita and Meximelt of old. So I got one of each on a recent Friday night. They were not like I remember. Even though I live very close by, the food was already cold. But even worse, the Meximelt and Gordita were probably half, if even that much, the size of the original items back in the day. I get that restaurant prices have gone up, but these were just a ripoff, nothing else to say. If this was comparable to the original prices, it still wouldn't be good. But at today's prices, it's just not worth buying or eating. To top it off, they're now charging for certain sauces on the side, which I paid for but was not given with the order. You can go across the street to D'Leons and get much better Mexican food for your money.
Atmosphere: 1
Food: 1
Service: 2
I flew in back home from Florida and decided to stop by this specific Taco Bell because I heard it was the best one in the state. I am profusely disappointed. I ordered chicken nuggets and had to wait 20 minutes. No updates and I noticed an employee, Keegan, in the back of the store while all the other employees were working. Felt like my time and money was wasted and wouldn’t recommend to people looking for a good experience. The nuggets however, were extraordinary and I would recommend.
Atmosphere: 2
Food: 4
Service: 1
Terrible service!! Just placed an order online through their app and go it for delivery but never got the right order. Called and spoke to Jack and he said the only way to get my stuff back was to go back to the store. It defeats the purpose of me getting it for delivery! 🙄🙄
It was very good today, 120th and Center location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Order from Door Dash again from this store. Again something was missing from the order. Overall, food was good.
Food: 3
Restaurantji Recommends
I ordered $7 cravings box and my service was horrible. The employee Dave cursed and yelled at me and was being extremely rude. Worst Customer Service I’ve ever received.
Atmosphere: 1
Food: 1
Service: 1
Out of the cheezits. Asked for beef chalupa got chicken instead.
Atmosphere: 2
Food: 3
Service: 1
Took over 40 minutes to get food. One of our group wasted their whole lunch break and still didn't get their food.
Atmosphere: 1
Food: 1
Service: 1
Took over 40 minutes to get food. One of our group wasted their whole lunch break and still didn't get their food.
Atmosphere: 1
Food: 1
Service: 1
Nice great hot coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Bean and Rice Burrito
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