Selling expired products to save a buck is disgusting.?
Denise Flor
I’ve always loved Thirst Tea, but my recent experience was incredibly disappointing, and I feel compelled to warn others who regularly buy their onigiri. We ordered 5 kimchi onigiri’s, and they were inedible—absolutely horrible. We suspected the kimchi might have been expired, so we decided to bring it to their attention. We returned two of the onigiri (the other three had already been bitten), but instead of addressing the issue directly, the manager refused to come out and speak with us. We were told that they had switched distributors, which was apparently the reason for the bad taste. As we sat in our car, we noticed the manager came out to the front to speak with her employee and was visibly rolling her eyes—so incredibly unprofessional. The employee, who was clearly uncomfortable, did her best to handle the situation politely, but the lack of support from the manager made the whole experience worse. Terrible food and terrible customer service.
Rosemary Sanchez
Quick service and my drinks always taste amazing. Cashiers always look like they don’t want to interact with customers though and toilet was clogged.
Anne McBride
Nice to get boba tea !
Service: 5
megan
every single time i come here the staff is super rude, i literally had someone scoff at me for asking where the bathroom was.. food and drinks are delisssshhhh thoooo <3
Atmosphere: 4
Food: 5
Service: 1
LaDonna Mitchell
Excellent Boba !!
Kid-friendliness: Excellent place for kids and adults
I had the jasmine milk tea with boba and it was really good! I'll have to come try their other flavors sometime.
Atmosphere: 5
Food: 5
Service: 5
shutupcrooow
Absolutely wonderful, my favorite boba shop. The Onigiri's are my favorite!
Atmosphere: 5
Food: 5
Service: 5
Uoeno
The boba here is amazing, and delicious! However, rarely is my drink filled to the top. I purchase a large and get about Mediums worth of liquid boba in my cup. Ontop of ice, my cup is less than half filled with liquid. What a shame.
Our go to spot in Omaha for your bubble tea fix! We love the Mango tea with mango popping boba, Thai tea with regular boba and the Macha with regular boba. We live quite a drive from this place and don't mind making the drive over as it never disappoints!!
Atmosphere: 5
Food: 5
Service: 5
Jeff Perdue
I had tried boba before and was not a fan but gave this place a shot since my wife loves it. Now I am hooked.
Selling expired products to save a buck is disgusting.?
I’ve always loved Thirst Tea, but my recent experience was incredibly disappointing, and I feel compelled to warn others who regularly buy their onigiri. We ordered 5 kimchi onigiri’s, and they were inedible—absolutely horrible. We suspected the kimchi might have been expired, so we decided to bring it to their attention. We returned two of the onigiri (the other three had already been bitten), but instead of addressing the issue directly, the manager refused to come out and speak with us. We were told that they had switched distributors, which was apparently the reason for the bad taste. As we sat in our car, we noticed the manager came out to the front to speak with her employee and was visibly rolling her eyes—so incredibly unprofessional. The employee, who was clearly uncomfortable, did her best to handle the situation politely, but the lack of support from the manager made the whole experience worse. Terrible food and terrible customer service.
Quick service and my drinks always taste amazing. Cashiers always look like they don’t want to interact with customers though and toilet was clogged.
Nice to get boba tea !
Service: 5
every single time i come here the staff is super rude, i literally had someone scoff at me for asking where the bathroom was.. food and drinks are delisssshhhh thoooo <3
Atmosphere: 4
Food: 5
Service: 1
Excellent Boba !!
Kid-friendliness: Excellent place for kids and adults
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Popping Boba
Very clean inside&out. Excellent food& beverages. Excellent customer service. Staff courteous &kind. Thank-You.
Atmosphere: 5
Food: 5
Service: 5
I had the jasmine milk tea with boba and it was really good! I'll have to come try their other flavors sometime.
Atmosphere: 5
Food: 5
Service: 5
Absolutely wonderful, my favorite boba shop. The Onigiri's are my favorite!
Atmosphere: 5
Food: 5
Service: 5
The boba here is amazing, and delicious! However, rarely is my drink filled to the top. I purchase a large and get about Mediums worth of liquid boba in my cup. Ontop of ice, my cup is less than half filled with liquid. What a shame.
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
So great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fruity Pebbles, Kimchi Onigiri
Fire bro
Atmosphere: 5
Food: 5
Service: 5
Our go to spot in Omaha for your bubble tea fix! We love the Mango tea with mango popping boba, Thai tea with regular boba and the Macha with regular boba. We live quite a drive from this place and don't mind making the drive over as it never disappoints!!
Atmosphere: 5
Food: 5
Service: 5
I had tried boba before and was not a fan but gave this place a shot since my wife loves it. Now I am hooked.
Atmosphere: 5
Food: 5
Tables are sticky
Atmosphere: 2
Food: 4
Service: 4
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