Decided to try out a new pizza place tonight for dinner. We went to order online and the listing for the Sweet Chicken Chili Pizza showed there was no bacon as a possible ingredient for this pizza. We ordered half chicken to make sure one side was meatless for guests and received a pizza with bacon on the entire pizza. We called in after we got home and were told that the menu for dine in has bacon as an ingredient for that pizza, so we were not able to get a refund or a new pizza. Instead we could purchase a different one at our own expense. Really disappointed in their customer service. Hope they will update their online menu for takeout guests to match their menu in-house.
Martha O.
I am updating my review from 3/19/24. The GM called me first thing the next morning. She made a point to get every detail of what happened so she could address mistakes made by her staff. She sincerely apologized, refunded our money AND gave us a gift card. We dined in this evening and it was the service and quality we were accustomed to. So while our experience on March 19th was infuriating, it definitely seems to be an isolated incident. What I now realize is the GM, Candy, truly cares about her customers and their experience. Her attention to this matter was above and beyond. The food, ambiance and customer service was great tonight!
Ken O
I LOVE this place. They make absolutely wonderful food and have a lot of options for those who eat gluten free. Since I’ve discovered Timbercreek I’ve ordered a lot from them and it’s always hot and ready when I want it. I rarely give reviews but this place deserves five stars and more!
Atmosphere: 5
Food: 5
Service: 5
Martye O.
I can't give zero stars??? Hope it was just a bad night. The staff and especially the manager on Tuesday, 19 March 24 couldn't even get our order right on the SECOND try. After returning to get what we actually ordered and stating we wanted it to be fresh (not the order they finally located after my husband brought home an incorrect order with his name on it) I asked if my husband had to inspect the order before taking it. The manager said she would check it herself to make sure it was correct. It wasn't. IF she checked, she is as incompetent as her staff. Order take out at your own risk with this one. Dissatisfying meal and never enjoy eating an hour past intended meal time. Can't wait to see if they actually re-imbused our card.
Atmosphere: 3
Food: 1
Ben Major
Haven't found anything on the menu that I didn't love. Great service, nice
Atmosphere: 5
Food: 5
Service: 5
Emily V.
Always great food and great service! Good happy hour deals as well. The wings are our favorite and the pizza is absolutely delicious. The mules are our go-to drink and one of the best I have found around Omaha IMO, but we have tried many other drinks on the menu and they are good as well. They have a fantastic patio for the nicer weather, it's secluded and peaceful. The lady that I believe is the manager (middle aged woman with glasses) is always very helpful, enthusiastic, and just great at her job, which is very appreciated and makes the experience enjoyable. 10/10!
Dart Gallant
Went here recently for happy hour. Their onion rings are amazing. They are thin cut onions with a wonderfully seasoned breading. Because of the thin cut you get plenty of them. Some of my favorite and harder to find! The queso was quite nice and the Korean meatballs were good too. The mango Moscow mule had great ratios, the ginger was present but not overly punchy as it can be sometimes.It was a great atmosphere inside we loved the art that was up of beautiful landscapes. That the service was friendly and quick as well. We will definitely be returning even though it's a bit of a drive for us.Also we didn't try their pizza but I did see someone else order it and it looked amazing so we'll probably try this next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Tara Wilkie
The food was absolutely amazing and the service was beyond excellent. The waitress was the only one in the building, and she kept the whole thing running. Pizza was great, and so were the chips and queso. My only critique is the tv’s are kind of in weird places. Overall, this is one of the best hidden gems in Omaha.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza
DAN BERLAU
Crab rangoon dip and wontons are wonderful!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crab Rangoon Dip
michael hanson
Was there when it first opened and thought it was good. Came back recently and it was awesome. Fantastic pizza....
Went there for a going away party. Loved the pizza and dips. Used a back area so didn’t experience full atmosphere but seemed nice. It did feel kind of choppy based on size.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pizza, Crab Rangoon Dip
Jamie Cason
Ordered takeout from here for the first time. We ordered two No Veggies pizzas, fried pickles and beer battered cheese curds. We really like the pizza, the crust was really good not too thick and not too thin, it wasn't greasy and was tasty. Was disappointed with the pickles and cheese curds they were too greasy for us. Would definitely get pizza from here again.
Food: 4
Recommended dishes: Pizza
Ron VanSkiver
Great pizza! Great service! Great Atmosphere!
Trevor Olson
Wish Matt still owned the place. Sadly whoever took over made the pizza sauce too sweet and sadly the food has been lacking since. Overall the food is still better than most places but isn’t the same.
Decided to try out a new pizza place tonight for dinner. We went to order online and the listing for the Sweet Chicken Chili Pizza showed there was no bacon as a possible ingredient for this pizza. We ordered half chicken to make sure one side was meatless for guests and received a pizza with bacon on the entire pizza. We called in after we got home and were told that the menu for dine in has bacon as an ingredient for that pizza, so we were not able to get a refund or a new pizza. Instead we could purchase a different one at our own expense. Really disappointed in their customer service. Hope they will update their online menu for takeout guests to match their menu in-house.
I am updating my review from 3/19/24. The GM called me first thing the next morning. She made a point to get every detail of what happened so she could address mistakes made by her staff. She sincerely apologized, refunded our money AND gave us a gift card. We dined in this evening and it was the service and quality we were accustomed to. So while our experience on March 19th was infuriating, it definitely seems to be an isolated incident. What I now realize is the GM, Candy, truly cares about her customers and their experience. Her attention to this matter was above and beyond. The food, ambiance and customer service was great tonight!
I LOVE this place. They make absolutely wonderful food and have a lot of options for those who eat gluten free. Since I’ve discovered Timbercreek I’ve ordered a lot from them and it’s always hot and ready when I want it. I rarely give reviews but this place deserves five stars and more!
Atmosphere: 5
Food: 5
Service: 5
I can't give zero stars??? Hope it was just a bad night. The staff and especially the manager on Tuesday, 19 March 24 couldn't even get our order right on the SECOND try. After returning to get what we actually ordered and stating we wanted it to be fresh (not the order they finally located after my husband brought home an incorrect order with his name on it) I asked if my husband had to inspect the order before taking it. The manager said she would check it herself to make sure it was correct. It wasn't. IF she checked, she is as incompetent as her staff. Order take out at your own risk with this one. Dissatisfying meal and never enjoy eating an hour past intended meal time. Can't wait to see if they actually re-imbused our card.
Atmosphere: 3
Food: 1
Haven't found anything on the menu that I didn't love. Great service, nice
Atmosphere: 5
Food: 5
Service: 5
Always great food and great service! Good happy hour deals as well. The wings are our favorite and the pizza is absolutely delicious. The mules are our go-to drink and one of the best I have found around Omaha IMO, but we have tried many other drinks on the menu and they are good as well. They have a fantastic patio for the nicer weather, it's secluded and peaceful. The lady that I believe is the manager (middle aged woman with glasses) is always very helpful, enthusiastic, and just great at her job, which is very appreciated and makes the experience enjoyable. 10/10!
Went here recently for happy hour. Their onion rings are amazing. They are thin cut onions with a wonderfully seasoned breading. Because of the thin cut you get plenty of them. Some of my favorite and harder to find! The queso was quite nice and the Korean meatballs were good too. The mango Moscow mule had great ratios, the ginger was present but not overly punchy as it can be sometimes.It was a great atmosphere inside we loved the art that was up of beautiful landscapes. That the service was friendly and quick as well. We will definitely be returning even though it's a bit of a drive for us.Also we didn't try their pizza but I did see someone else order it and it looked amazing so we'll probably try this next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
The food was absolutely amazing and the service was beyond excellent. The waitress was the only one in the building, and she kept the whole thing running. Pizza was great, and so were the chips and queso. My only critique is the tv’s are kind of in weird places. Overall, this is one of the best hidden gems in Omaha.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza
Crab rangoon dip and wontons are wonderful!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crab Rangoon Dip
Was there when it first opened and thought it was good. Came back recently and it was awesome. Fantastic pizza....
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went there for a going away party. Loved the pizza and dips. Used a back area so didn’t experience full atmosphere but seemed nice. It did feel kind of choppy based on size.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pizza, Crab Rangoon Dip
Ordered takeout from here for the first time. We ordered two No Veggies pizzas, fried pickles and beer battered cheese curds. We really like the pizza, the crust was really good not too thick and not too thin, it wasn't greasy and was tasty. Was disappointed with the pickles and cheese curds they were too greasy for us. Would definitely get pizza from here again.
Food: 4
Recommended dishes: Pizza
Great pizza! Great service! Great Atmosphere!
Wish Matt still owned the place. Sadly whoever took over made the pizza sauce too sweet and sadly the food has been lacking since. Overall the food is still better than most places but isn’t the same.
Food: 3
Clean freindly fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza